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CB Banks US Bank Complaints #302-321
US Bank

US Bank review: Unprofessional banker cost me extra $10 to close my account

P
Author of the review
7:11 pm UTC

I informed the banker that I'd like to withdraw $300 first, take out the rest money on a check and close the account, at the very moment I walked in to save some time.

The banker closed my checking account first, took out $300 and asked me to pay $10 for a check. I asked her why cost $10 for a check to close my account, she said because she closed checking first, $300 was pending, and I could come back tomorrow and the check would be free.

Unprofessionalism cost me either time or $10 for a single check. And she wouldn't have explained if it wasn't me for asking. She pinned her mistakes on a customer. I am so glad I decided to end a business with usBank, they made mistake from the beginning and make me lost $500 bonus through the whole process.

Desired outcome: Nothing they can do, they are train to do very little

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  1. US Bank Contacts

  2. US Bank phone numbers
    +1 (513) 632-4141
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    Cincinnati Metro
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    100%
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    International Collect Calls
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    Existing Student Loans
    +1 (800) 285-8585
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    Lost & Stolen
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    14%
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    Customer Support
    +1 (844) 266-5789
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  3. US Bank emails
  4. US Bank address
    800 Nicollet Mall, Minneapolis, Minnesota, 55402, United States
  5. US Bank social media
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    Aug 04, 2026
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