Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Banks US Bank
US Bank

US Bank review: The us bank it security system is unimprovaqbly bad

D
Author of the review
7:13 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Serious complaints About US BANK’s Security Services third sending with Additional and Continuing Problems January 9h, 2026
My name Is Donald Costello
For over 20 years I have done business with us bank at their 10th street and highway 2 office in Lincoln Nebraska and have been very pleased with the customer service they provide.
However, the cybersecurity services that you as a multi-billion dollar international bank are not only inadequate, but they are also atrocious.
I will be reporting to us bank and its executive and security officers to federal and state agencies where I demand an apology, compensation, and immediate improvement.
DONAKLD COSTELLO Friday, January 2, 2026, AT 10:09 LINCOLN, NEBRASKA TIME.
I have wrestled with the cybersecurity system that has caused me to not receive presents for my children now for 4 more days. Not only does your cybersecurity system stink, but you also seem to not have anyone on staff that knows anything about the subject.
I order a good deal of items with my us bank debit card. You have canceled four of my cards. The current one is working.
I demand compensatory compensation for this situation.
If I do not receive an equitable offer of compensation, I will not only file with BBB but will inform Washington Banking regulations of your incompetence
Donald Costello Associate Professor School of Computing University of Nebraska-Lincoln
Donald Costello Tuesday January 9, 2026, at 10:04 PM Lincoln Nebraska Time

Claimed loss: SEE STATEMENT ABOVE

Desired outcome: SEE STATEMENT ABOVE

Confidential Information Hidden: This section contains confidential information visible to verified US Bank representatives only. If you are affiliated with US Bank, please claim your business to access these details.

More
Send message
Copy link
Report
0 comments
Add a comment

More US Bank reviews & complaints

US Bank - I will never lease a car from u.s. bank again 110
US Bank - closing of the checking account 32
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
US Bank - vehicle lease-end charges 6
US Bank - unlawful holding of funds ($3000) 5
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
US Bank - od fees/old balance 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
US Bank - unethical behaviour
US Bank - wrong overdrafts and unknown accounts 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
US Bank - missing money/bad customer service
US Bank - creative questional overdraft charges 5
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
US Bank - Customer service the worst in 25 years banking at US Bank.
View all US Bank reviews and complaints

  1. US Bank Contacts

  2. US Bank phone numbers
    +1 (513) 632-4141
    Click up if you have successfully reached US Bank by calling +1 (513) 632-4141 phone number 0 0 users reported that they have successfully reached US Bank by calling +1 (513) 632-4141 phone number Click down if you have unsuccessfully reached US Bank by calling +1 (513) 632-4141 phone number 0 0 users reported that they have UNsuccessfully reached US Bank by calling +1 (513) 632-4141 phone number
    Cincinnati Metro
    +1 (303) 585-8585
    Click up if you have successfully reached US Bank by calling +1 (303) 585-8585 phone number 2 2 users reported that they have successfully reached US Bank by calling +1 (303) 585-8585 phone number Click down if you have unsuccessfully reached US Bank by calling +1 (303) 585-8585 phone number 0 0 users reported that they have UNsuccessfully reached US Bank by calling +1 (303) 585-8585 phone number
    100%
    Confidence score
    Denver Metro
    +1 (414) 765-4636
    Click up if you have successfully reached US Bank by calling +1 (414) 765-4636 phone number 0 0 users reported that they have successfully reached US Bank by calling +1 (414) 765-4636 phone number Click down if you have unsuccessfully reached US Bank by calling +1 (414) 765-4636 phone number 0 0 users reported that they have UNsuccessfully reached US Bank by calling +1 (414) 765-4636 phone number
    Milwaukee Metro
    +1 (314) 425-2000
    Click up if you have successfully reached US Bank by calling +1 (314) 425-2000 phone number 0 0 users reported that they have successfully reached US Bank by calling +1 (314) 425-2000 phone number Click down if you have unsuccessfully reached US Bank by calling +1 (314) 425-2000 phone number 0 0 users reported that they have UNsuccessfully reached US Bank by calling +1 (314) 425-2000 phone number
    St. Louis Metro
    +1 (503) 401-9991
    Click up if you have successfully reached US Bank by calling +1 (503) 401-9991 phone number 0 0 users reported that they have successfully reached US Bank by calling +1 (503) 401-9991 phone number Click down if you have unsuccessfully reached US Bank by calling +1 (503) 401-9991 phone number 0 0 users reported that they have UNsuccessfully reached US Bank by calling +1 (503) 401-9991 phone number
    International Collect Calls
    +1 (800) 365-7772
    Click up if you have successfully reached US Bank by calling +1 (800) 365-7772 phone number 0 0 users reported that they have successfully reached US Bank by calling +1 (800) 365-7772 phone number Click down if you have unsuccessfully reached US Bank by calling +1 (800) 365-7772 phone number 0 0 users reported that they have UNsuccessfully reached US Bank by calling +1 (800) 365-7772 phone number
    Home Mortrage
    +1 (800) 242-1200
    Click up if you have successfully reached US Bank by calling +1 (800) 242-1200 phone number 0 0 users reported that they have successfully reached US Bank by calling +1 (800) 242-1200 phone number Click down if you have unsuccessfully reached US Bank by calling +1 (800) 242-1200 phone number 0 0 users reported that they have UNsuccessfully reached US Bank by calling +1 (800) 242-1200 phone number
    Existing Student Loans
    +1 (800) 285-8585
    Click up if you have successfully reached US Bank by calling +1 (800) 285-8585 phone number 0 0 users reported that they have successfully reached US Bank by calling +1 (800) 285-8585 phone number Click down if you have unsuccessfully reached US Bank by calling +1 (800) 285-8585 phone number 0 0 users reported that they have UNsuccessfully reached US Bank by calling +1 (800) 285-8585 phone number
    Lost & Stolen
    +1 (612) 659-2000
    Click up if you have successfully reached US Bank by calling +1 (612) 659-2000 phone number 0 0 users reported that they have successfully reached US Bank by calling +1 (612) 659-2000 phone number Click down if you have unsuccessfully reached US Bank by calling +1 (612) 659-2000 phone number 0 0 users reported that they have UNsuccessfully reached US Bank by calling +1 (612) 659-2000 phone number
    +1 (800) 872-2657
    Click up if you have successfully reached US Bank by calling +1 (800) 872-2657 phone number 4 4 users reported that they have successfully reached US Bank by calling +1 (800) 872-2657 phone number Click down if you have unsuccessfully reached US Bank by calling +1 (800) 872-2657 phone number 3 3 users reported that they have UNsuccessfully reached US Bank by calling +1 (800) 872-2657 phone number
    14%
    Confidence score
    Customer Support
    +1 (844) 266-5789
    Click up if you have successfully reached US Bank by calling +1 (844) 266-5789 phone number 0 0 users reported that they have successfully reached US Bank by calling +1 (844) 266-5789 phone number Click down if you have unsuccessfully reached US Bank by calling +1 (844) 266-5789 phone number 0 0 users reported that they have UNsuccessfully reached US Bank by calling +1 (844) 266-5789 phone number
    More phone numbers
  3. US Bank emails
  4. US Bank address
    800 Nicollet Mall, Minneapolis, Minnesota, 55402, United States
  5. US Bank social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jan 12, 2026
  7. View all US Bank contacts
US Bank Category
US Bank is ranked 17 among 380 companies in the Banks category
#15 Wise Payments Wise Payments #16 ICICI Bank ICICI Bank #17 US Bank US Bank #18 Cash App Cash App #19 PNC Financial Services Group PNC Financial Services Group

Most discussed US Bank complaints

charge for services and account number without any approval
4
(opinions to this review)
US Bank Alternatives
Truist Bank (formerly BB&T Bank) 983 reviews MoneyLion 24 reviews Skrill 247 reviews ICICI Bank 526 reviews Klarna Bank 36 reviews