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CB Banks US Bank Complaints #322-341
US Bank

US Bank review: Poor customer service

S
Author of the review
4:42 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Banking with US bank for seven years and depositing escrow checks the entire time. Bank manager Shahrzad Varjoy refused to take my check and told me the DBA was not added to my account. I then brought back the same paperwork used to open the account with the DBA and she refused to assist me in getting it added, telling me I would have to come back next week (a full seven days after trying to deposit the check). I was also told I could go to another bank to handle this. I am supposed to be a preferred customer of US Bank due to balances but it sure doesn't feel that way. Varjoy has no business being in customer service let alone a banking manager.

Desired outcome: I expect an apology and email contact from US bank

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  1. US Bank Contacts

  2. US Bank phone numbers
    +1 (513) 632-4141
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    Cincinnati Metro
    +1 (303) 585-8585
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    100%
    Confidence score
    Denver Metro
    +1 (414) 765-4636
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    Milwaukee Metro
    +1 (314) 425-2000
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    St. Louis Metro
    +1 (503) 401-9991
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    International Collect Calls
    +1 (800) 365-7772
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    Home Mortrage
    +1 (800) 242-1200
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    Existing Student Loans
    +1 (800) 285-8585
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    Lost & Stolen
    +1 (612) 659-2000
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    +1 (800) 872-2657
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    14%
    Confidence score
    Customer Support
    +1 (844) 266-5789
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    More phone numbers
  3. US Bank emails
  4. US Bank address
    800 Nicollet Mall, Minneapolis, Minnesota, 55402, United States
  5. US Bank social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 04, 2026
  7. View all US Bank contacts
US Bank Category
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