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CB Banks US Bank Complaints #2-21
US Bank

US Bank review: Long term customer

T
Author of the review
3:33 am UTC
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This review was chosen algorithmically as the most valued customer feedback.

I have been a U.S. Bank customer for nearly 20 years, and I am extremely disappointed with how a dispute dating back to the beginning of June 2026 has been handled.

I initially attempted to resolve the issue with the merchant before turning to U.S. Bank for assistance. When that was unsuccessful, I contacted U.S. Bank and went through the dispute process. The matter has continued for months without a satisfactory resolution.

What concerns me most is the lack of communication. I have contacted U.S. Bank’s corporate office by email and have also sent correspondence through regular mail. Despite these efforts, I have received no response from the corporate office.

After nearly 20 years as a customer, I expected much better communication and customer service from U.S. Bank. A customer should not have to repeatedly make contact and send correspondence simply to receive a response concerning a dispute that has been ongoing since early June.

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  1. US Bank Contacts

  2. US Bank phone numbers
    +1 (513) 632-4141
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    Cincinnati Metro
    +1 (303) 585-8585
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    100%
    Confidence score
    Denver Metro
    +1 (414) 765-4636
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    Milwaukee Metro
    +1 (314) 425-2000
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    +1 (503) 401-9991
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    International Collect Calls
    +1 (800) 365-7772
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    Home Mortrage
    +1 (800) 242-1200
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    Existing Student Loans
    +1 (800) 285-8585
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    Lost & Stolen
    +1 (612) 659-2000
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    +1 (800) 872-2657
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    14%
    Confidence score
    Customer Support
    +1 (844) 266-5789
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    More phone numbers
  3. US Bank emails
  4. US Bank address
    800 Nicollet Mall, Minneapolis, Minnesota, 55402, United States
  5. US Bank social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 26, 2026
  7. View all US Bank contacts
US Bank Category
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