CB Banks US Bank Complaints #2-21

US Bank review: Change counter

Paul T of US

Aug 19, 2026 9:52 pm UTC

Verified customer

Featured review

I exchanged $9 in coins for bills. Teller takes it to the back room and comes back stating $8.65. That is 35 cents short. It was $8 quarters and 1 quarter, 5 pennies, 7 dimes. I counted the 7 dimes 3 times be for I went to the bank. That means the change counter is inaccurate, or a quarter and dime did not go thru. Teller also had an attitude. When I make deposits, she is all congenial. She treated me like I was not a customer.

Claimed loss: .35

Desired outcome: I will not be renewing my CD's when they mature, and invest them with another institution.

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US Bank Contacts

US Bank phone numbers

+1 (513) 632-4141

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Cincinnati Metro

+1 (303) 585-8585

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100%
Confidence score

Denver Metro

+1 (414) 765-4636

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Milwaukee Metro

+1 (314) 425-2000

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St. Louis Metro

+1 (503) 401-9991

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International Collect Calls

+1 (800) 365-7772

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Home Mortrage

+1 (800) 242-1200

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Existing Student Loans

+1 (800) 285-8585

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Lost & Stolen

+1 (612) 659-2000

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+1 (800) 872-2657

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14%
Confidence score

Customer Support

+1 (844) 266-5789

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US Bank emails

usbank@usbank.com

100%
Confidence score: 100%

Support

US Bank address

800 Nicollet Mall, Minneapolis, Minnesota, 55402, United States

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