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US Bank reviews first appeared on Complaints Board on Sep 12, 2006. The latest review Visa gift card fraud was posted on Apr 14, 2021. The latest complaint insurance department/customer service was resolved on Aug 13, 2018. US Bank has an average consumer rating of 2 stars from 574 reviews. US Bank has resolved 117 complaints.

US Bank Customer Service Contacts

+1 800 872 2657 (Customer Service)
+1 513 632 4141 (Cincinnati Metro)
+1 303 585 8585 (Denver Metro)
+1 414 765 4636 (Milwaukee Metro)
+1 612 872 2657 (Minneapolis / St. Paul Metro)
+1 503 872 2657 (Portland Metro)
+1 314 425 2000 (St. Louis Metro)
+1503 401 9991 (International Collect Calls)
+1 800 365 7772 (Home Mortrage)
+1 800 242 1200 (Existing Student Loans)
+1 800 285 8585 (Lost & Stolen)
800 Nicollet Mall
Minneapolis, Minnesota
United States - 55402

US Bank Complaints & Reviews

Oct 29, 2020

US Bank — Card

I was finally credited 9 k I had waited 5 months for. Emergency money, with now no thanks to the state of...

Oct 28, 2020

US Bank — Got a settlement offer, sent the requested amount, then told “sorry we didn’t get it in time so we will reduce your balance

I'm going to put up a new website that talks about my US Bank experiences. I sent them a money order...

Oct 26, 2020

US Bank — Horrible U.S. bank reliacard dispute department

A formal complaint against U.S. Bank Reliacard is a third party who process payment and terrible customer...

Oct 26, 2020

US Bank — Utah unemployment reliacard

My name is Lance Norman, for identifying purposes, last four of SS is 4278 Received Reliacard in April 2020...

Oct 15, 2020

US Bank — Closed account cant get funds

I mobile deposited a check that I received from a company that I was supposed to advertise for. I did what...

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Oct 10, 2020

US Bank — Reliacard - freeze on unemployment funds

I've been locked out of my unemployment funds that are paid through US Bank Reliacard. A month ago, they...

US Bank ReliacardWithout warning removed it's online option to transfer my money into my personal checking account, starting sept.

Since July, I qualified for PUA, Pandemic Unemployment Assistance. PA, my state, forced everyone to only collect their funds via the debit ReliaCard, from US Bank. But you could immediately transfer your balance online, to your personal checking account, which I did successfully in August. However, without warning, US Bank removed this option in September. I wasted a lot of time searching for it, and their 24/7 customer support phone number only answers with a recorded message. that they are overwhelmed with phone calls - so no Help there.

Now I will have to go in person to a teller, to do the cash transfer for me manually, when teller hours are by appointment only. Due to Covid-19, banks here are only open for Drive Thru deposits/withdrawals.

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    US BankReliacard

    Reliacard has had my unemployment for weeks and weeks now and my balance is $1808.33, I have not been able to pay my rent, utilities, home phone, my internet and service is being disconnected today and next i will be evicted. I have sat on hole for 3 weeks straight to be hung up on or told i was being transferred to activate the card or to the Records department, or fax department to again be hung up on. Im hiring an attorney. Reliacard is the fraud problem!!!

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      Sep 21, 2020

      U.S. Bank Reliacard — Address change restricted account for over 20 days

      I have been trying desperately to get my account unlocked that I received my unemployment benefits with...

      Sep 10, 2020

      US Bank — Reliacard

      It all started when I transferred more money than I was allowed from my usbank reliacard account into my...

      Sep 10, 2020

      US Bank — Home mortgage refund

      I sold a property on 22 June 2020 that had a mortgage at US Bank. I had told them to be sure to change my...

      US BankBoat loan

      I have paid off my boat loan in 2014, yet they couldn't release the lien holder until today, Aug of 2020.
      As WA Licensing requires an affidavit in lien of title, US Bank refused to provide such even though they have confirmed the load had been paid off. I have been dealing with the bank for weeks, and I have an email with someone from the headquarter who was supposed to help me resolve me. For 2 weeks the auto-loan department of US Bank hasn't responded and made any progress, and the representative just stopped responding to my email.

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        US BankCashed incorrect check

        I had to write a check to electrical contractor in amount of $400. I printed this amount, but in words below made a mistake and wrote "four thousands". Bank have to use 2 level of the verification of each check, but no one in US Bank paid attention to discrepancy and cashed the $4000. I found mistake next day after contractor deposited money and immediately called to US Bank customer service. Representative assured me that they would solve the problem and I should expect $3600 refund by next 2-3 business days. I was waiting 3 days and called again. That time they told me about no option to get my money back since check already cashed. Moreover, the customer service representative was rude and didn't want to talk. When I requested the manager shes answer was: "he is busy". I'm still don't know what needs to be done and not expecting any help from the bank.

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          Aug 03, 2020

          US Bank — Theft from my checking account

          Several months ago a business associate gave me cash to make a US Bank credit card payment. I phoned in and...

          Jul 14, 2020

          US Bank — Checking bonus

          On June 23, 2020 I opened a checking account with US Bank after reviewing the promotion shown below. Earn a...

          Jul 03, 2020

          US Bank — Gift card scam

          This is a racket. They stole every single dollar from my gift card by charging $2 / month in fees. Thi...

          Jun 16, 2020

          US Bank — Fraud liaison dept

          I was scammed using zelle. I would have never used zelle if my bank ( us bank) was not with zelle. Because I...

          US BankPaid for product and have not received it and can't contact vender

          I made an online purchase with my debit card on 06/02/2020 in the amount of 59.99 to a company ifjf. email address [protected]@qq.com
          My transaction number 4cp708629u638201l
          Merchant number 7j382234b6141872n
          Invoice ID ea202006027752098548
          I have emailed asking when my filter was going to be shipped and no answer back Approx date June 8. I tried again to email on the 11th of June and when done filling in my question in the email it would erase it and not allow to send. I have no other way to contact this company

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            May 29, 2020

            US Bank — Leased vehicle

            I have a leased Toyota, as does my wife. Both leases started 11/19. My credit is very high (>800) so when...

            May 03, 2020

            US Bank — I'm complaining about us bank employee

            On 5/3/2020 at 11:01 am called USBank customer service line [protected], were on hold until 11:15 am...

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