One of the worst scams they do for…
One of the worst scams they do for travelers, especially from the USA. They start tricking you starting at the airport by attracting tourists by selling excursions tickets giving 75% off compared to the resort rates. In return, they will ask you to attend meetings at some resorts. They say, "We are showing you our resort tour just to show how exclusive it is and you can refer your friends". They will ask you to pay by cash for the excursion tour and the tickets will be given only after you finish touring their resort. They promise it will take only 1.5 hrs for the breakfast and the entire tour of the resort. Once you go to the resort, they will take pictures of your driver's license and provide free breakfast. They will take you to the meeting hall where they sell the unlimited vacation package membership. They pressurize you and give you the best rate so you will be tempted to put down payment and they give 4 weeks of free vacation in any of the Hyatt resorts. The two guys who pressurized and sold the product were, Diego and Oscar. Once you sign the contract they will give you all the excursion tickets and they ask you to immediately to leave the resort where you are staying. They also warn you not to say anyone the reason for leaving the resort. Diego and Oscar came personally in their car to pick up from our resort and dropped us in the Secrets resort. They promised us that we are on of the best customers they had and gave us a completely free stay. They promised that it's a completely free stay and their intention is to keep us happy. After the vacation, we got to know through this website it was a complete scam. We called immediately to cancel the membership. They agreed to close the membership and took closer to $3000 of our money which we put as the down payment for the membership. They refused to give back stating it was the closing cost money and will not be returned. We lost so much money on this trip. I am writing this painfully just to create awareness. I am planning to file a dispute against this issue and I am hoping will get my money back. The worst part is I went on this vacation to Los Cabos to create lifelong memories but now when I think of that place and its people it's disgusting to know how cheap and criminal-minded they are. Please stay away from this Unlimited vacation club. Hyatt is one of the most reputable hotels and they are spoiling their name. Please be cautious about this whole scam and this has to be stopped at any cost.
Don't cheat innocent people's hard earn money.
One of the worst scams they do for…
One of the worst scams they do for travelers, especially from the USA. They start tricking you starting at the airport by attracting tourists by selling excursions tickets giving 75% off compared to the resort rates. In return, they will ask you to attend meetings at some resorts. They say, "We are showing you our resort tour just to show how exclusive it is and you can refer your friends".They will ask you to pay by cash for the excursion tour and the tickets will be given only after you finish touring their resort. They promise it will take only 1.5 hrs for the breakfast and the entire tour of the resort. Once you go to the resort, they will take pictures of your driver's license and provide free breakfast. They will take you to the meeting hall where they sell the unlimited vacation package membership. They pressurize you and give you the deadliest rate so you will be tempted to put down payment and they give 4 weeks of free vacation in any of the Hyatt resorts. Once you sign the contract they will give you all the excursion tickets and they ask you to immediately to leave the resort where you are staying. They also warn you not to say anyone the reason for leaving the resort. They made us stay in the secrets and promised it's a completely free stay. After the vacation, we got to know through this website it was a complete scam. We called immediately to cancel the membership. They agreed to close the membership and took closer to $3000 of our money which we put as the down payment for the membership. They refused to give back stating it was the closing cost money and will not be returned. We lost so much money on this trip. I am writing this painfully just to create awareness. I am planning to file a dispute against this issue and I am hoping will get my money back. The worst part is I went on this vacation to Los Cabos to create lifelong memories but now when I think of that place and its people it's disgusting to know how cheap and criminal-minded they are. Please stay away from this Unlimited vacation club.
This complaint has been resolved automatically due to user's inactivity.