University of Phoenix [UOPX]’s earns a 2.9-star rating from 2 reviews and 178 complaints, showing that the majority of students are somewhat satisfied with educational experience.
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did not return to lender my student loan when I withdrew
I took 4 classes total. I withdrew from the school after the fourth class because the classes were bogus. I was not learning anything. I was writing papers without any real direction. Now don't get me wrong, it wasn't that it was impossibly hard. I was getting all A's but I was not learning anything. All that I was doing was writing papers and quoting other peoples research. When I withdrew I received a notice that they only returned half of my student loan for the year.
THE FOUR CLASSES COST ME OVER $7000.00
They will not return my calls and place me on hold then disconnect me every time I call to dispute the charges.
Do not go to this scam of a school. You will learn nothing and they will over charge you.
I am looking for a class action lawsuit against them for the money that they stole. Please contact me if there is one or if you know of any way to get them return the correct amount of money to the lender. I understand that school does cost but this isn't Stanford, $7, 000 for 4 classes is outrageous.
The complaint has been investigated and resolved to the customer’s satisfaction.
never recieved diploma
I completed my associates degree in May 2008 and after sending in the paperwork five different times still have not received my diploma. The quality of the courses was very poor and many of the instructors did not even bother to respond to any questions I had. I am in the process of contacting the State's Attorney to see what charges can be filed against the school and if I can get my money back. What a joke. Please research well before you choose a school.
They changed the course work when I was going there... I never did get my degree since they said I had to pay for more classes after I thought I was done. They changed a few classes after I was about to graduate... It really is a big scam and would never give them another dime...
I just complete my associate’s degree this month, and I have been taking classes at University of Phoenix/Axia College since 2007. I have not run into any serious problems over the years, but sometimes the instructors can be a pain. They always answered all of the questions that I asked, and some even worked with me during "technical difficulties". It all depends on the instructors like most colleges, and if the instructor is being completely difficult you have the option to contact your academic advisor to file a complaint. It almost came to that with one instructor, but after a battle I we both settled on a solution. The only complaint I have with the school occurred during the last year of my degree. During the last year I was contacted every 2 weeks asking if I was ready to sign up for a bachelor's degree program. I told the person the first time they called that I was taking a year off, and I may sign up after my break. I was contacted about 8 times every other week, but I have not heard from them in a month. I have been waiting to hear from someone regarding my diploma, but my class just ended. I may make a call if I do not hear anything by next week. My academic advisor was constantly being changed, but each one seemed very eager to see how things were going, and if I needed help with anything. I'm not sure what paperwork you have to send in, but they should have all your records on file.
This coming month will make it my first year at Axia College/UOP. I have to say out of the 7 instructors I've had before, I only had one challenging instructor, however I did what I had to do to still make an A in her class. Although she was not quick with her responses on the forums, she did answer my call a couple times and return my calls on a timely manner. All the instructors provide multiple contact information such as telephone numbers and alternate email addresses so there are other ways to reach them. If you really need an answer immediately calling and leaving a message worked for me.
All in all, if you are organized and manage your time efficiently, chances are you will have enough time to follow up so you can get your assignment in on time!
"You reap what you sow"
Unfortunately, attending college is nothing like grade school. You are taught to become a responsible adult. Research huge part of any college. Most classes are determined by how well you apply yourself. I attended both types of colleges and yes, online is much more difficult to get a customed to. The first few months were tough but I never gave up. I hung in there and now I am on my last class with a 3.61 average. The online learning experience at UOPX is for the individual who is strong willed and self motivated. In this type of learning environment, the weak will definately be left behind.
Actually, the experience of the original poster is right on. There are constant technical difficulties to which the instructors will stake massive points off and say 'its your responsibility'. You can post a question and wait DAYS for an answer. An instructor will also wait days to tell you that they can't open something you posted, then turn around and take points off (and I mean half your grade) for you being 'late' in posting your assignment. If you want to LEARN something by being taught, don't go to this school. If you want to learn on your own and pay thousands of dollars to be pointed to boring outdated text and have someone basically grade papers that you teach yourself to do, have at it.
I had no problem what so ever. Incidentally, a guy I work with is an instructor for UoP and Axia. I believe and I am sure most people will that you are going to get what you put into the classes you took. If you had a bad experience, sucks, sorry, maybe you did not apply yourself.
fraud and cheating
I began going to Axia College of University of Phoenix in late August of this year (2008). I chose an online university because I would be able to essentially go to college with my fiance, whom also started at Axia at the same time. I had already spent two years at a local university in a major I did not continue pursuing; I had high expectations for this university.
My fiance had the first problem that we encountered with the university. He was told he would pay nothing for his education by our enrollment counselor (we had all of the same counselors), because of his financial situation. I questioned this because it sounded extremely fishy to me. I called our financial counselor and asked him time after time to please tell me whether or not my fiance would have to pay ANY money.
Only after I asked him, 'So, will he owe anything after he gets his degree?' did he admit that yes, he would have a six month period in which to pay off the loans. Until this point, our counselors had told us that my fiance would be covered under grants only. (I have never been sure how the financial aid system worked, but I had always heard that students would have to pay off loans after their degree at the very least. I have never used financial aid, so I am not familiar with it.)
My first problem was with an instructor in my first block of classes (a block is made up of two classes for a nine week period; it is comparable to a semester or quarter in other college terms). This instructor graded an assignment I turned in, and in the feedback, she told me that I did not include something within the assignment and that is was a requirement.
I replied to her feedback and asked where I could find this requirement, as I included everything that needed to be in the assignment that was mentioned by the syllabus. She admitted that it did not mention it in the syllabus, but began to question my position as a student because I did not have critical thinking skills. I was confused by this, and replied once again that I thought critically within the assignment, but whether I used critical thinking skills or not, I could not magically know to include this 'requirement' if it was not, indeed, a requirement in the syllabus. This went on and on, and I contacted my academic counselor to ask about the situation. To make a long story short, my counselor could not help me with the problem but told me that if my grade was more seriously affected by this, to let her know.
In the second block of classes, both of my instructors were very late getting back to me or any other students when we left questions or concerns. In one class, my instructor did not answer the questions of four different students (whom all had the same question) until the day after the assignment (that had sparked the question) was due.
In this case, the question was about a program the students had to use to take a math quiz, and I answered these student's questions the night of the assignment because I had used the same program at the other college I had been to. I cannot imagine what these other students would have went through if I would have left it up to the instructor to answer.
In my other class, a more extreme case happened. I left a question about that Sunday's assignment (critical for me to know in order to complete it correctly) on Tuesday. My instructor responded the next day (but over 24 hours later; Axia has a 'requirement' that instructors must respond within 24 hours or until their next office hours), saying that he would 'appreciate it' if I read the syllabus because it can answer many of my questions.
I responded, copying and pasting the syllabi's explanation of the assignment (that did not include the answer to my question), and asking him, 'Did I miss something here? I asked you this question because the answer is not stated in the syllabus.' That post was in the forum less than an hour after his original response.
I posted twice more on Thursday, before this instructor's office hours and after, reminding him that it was over 24 hours and I clearly needed help. I posted three times on Friday after no response, still; twice more to my instructor, and once to the other classmates, asking them if they knew something I did not. I posted again on Saturday, the day before the assignment was due and five days after my original question.
After no response from my instructor, I called him, although he did not have office hours on Saturday. When I told him that I could still not find the answer, he seemed surprised. 'Really? It's not in there?' I said, 'No, and I responded to your post multiple times. I copied and pasted the syllabus so you could see that it is not in there.' He responded, 'Oh, well, I'm very busy with my other job. I work with computers.' I respect that this man has another job, and that he gets paid little to do his at Axia. However, I was paying a lot of money to go there, and expected an education, as they promised.
After all this (I finally received my answer, five days late, over the phone), I asked another question of this instructor. After seven days with no response, I took it to my academic counselor. (I had emailed and called numerous times about this instructor.) Another long story short, she could not do anything more than submit a ticket into Academic Affairs; after no improvement, I researched the Academic Affairs department's phone number (it is not readily available anywhere on Axia's website, and it took me an hour to find it online. If anyone needs the number for whatever reason, the number to Cal Cohn, the current Director of Academic Affairs, is [protected] ext. 34132). Before I called it, I decided to withdraw from the University of Phoenix to end any further problems.
I am aware of everyone having problems with this university. I found their numerous reports on this very site within my first week of going there. However, many problems were with financial aid (which again, I do not receive) or with instructors not replying (which I had not had problems with yet), and I wanted to get this degree so badly that I hoped my experience would be different.
My main problems were with instructors that should not be instructors, period. I had one satisfactory instructor out of four; although this is not a long grace period for me to base this on, I think three less than satisfactory instructors out of four is enough to prove to me that I am not getting what I pay for here.
Thanks to another person's [redacted] on this site, I found the Official Withdrawal Form that I have already printed off tonight and am going to fax to my financial counselor tomorrow. The web address for this is axiafaw.phoenix.edu, and you must sign in (it is the financial aid website, so if you do not have financial aid, you have to register just for the site, as I found out tonight) and find the form.
Print it out, fill it out, and then send it to your financial counselor. I would highly recommend reading your state's official refund rules in the Academic Catalog. There is a refund called a pro rata refund that a student is eligible for if 60% or less of a course is completed.
I am sorry for the long report, but I want everyone to know, who reads this, that I am just another person whom is extremely dissatisfied with Axia's ability to exist.
The complaint has been investigated and resolved to the customer’s satisfaction.
This sounds like the EXACT SAME thing that I went through, same time too, 2008. We might have even been in the same classes. I was told the same promises, wasn't even told that it wouldn't be UoP, but this "AXIA College" thing until AFTER I had gotten the financial aid, grants, and loans. Got the first semester of BS courses done, started with the next two, had so many problems and realised I was being jerked around for that government educational money, and dumped them. A "Critical Thinking" class? A course on how to write a paper? Seriously? $1,200 to "learn" how to WRITE A PAPER?!? The instructors acted like it was just some forum on Reddit they were helping with, materials were outdated and weren't synced up in places.
Yea, I had your experience, really wish I would've put that $5,000 in the local community college and gotten the full degree I was looking for and one that would be worth more than the paper it was printed on.
Predatory school. Preys on the poor. I wonder if their are any real teachers. Attended this school in 2008 it was a scam. I have owed 10, 000 dollars since 2009. I have paid a 1000 plus very year since then. So I have been paying this debt for 11 yrs totalling around 11, 000 dollars. I still owe 7000 dollars lol I know its really crazy but true. I have filled with the bbb and also with attorney general. I also have paperwork from a court case that has been going on for 5 years. Do not use this school unless you hate your credit and love giving away your money for nothing. NEVER had a worse experience in my life than this school.
I started Axia back in 2005! Injured out of work as a single mother I decided to finally start taking some classes in criminal justice. Here it is 12 year's later and I'm still in debt, having tax returns taken from me from all these loan's I didn't know I supposedly signed for.. I'm still in about $28, 000 in debt after the $15, 000 they've already taken from me and no degree! The bad part is the waste of my time, money and still not actually having a degree that would ever be considered accredited. I'll be sending out several letter's to not only get these loan's discharged but I'll be suing for every single dime they've taken from me, destroyed my credit and ultimately my entire future. I couldn't even get back into a good school! My credits weren't transferable and I owed too much money to get any sort of financial aid. I am livid to see that people are still being taken advantage of just as I was. It's frustrating as hell to say the least and they need to be stopped. They need to pay back every single person they've screwed over. I found out what they were about sometime in late 2006. I filed paperwork for a temporary medical leave as I needed shoulder surgery from the work injury and I clearly wouldn't have been able type. Well they put me in 4 classes any how, said they never got any paperwork from me or my doctor which I know is crap. Sent me to collections for those classes as well as failing me! Don't waste your time or money with this so called school or any related to it. You'll regret that decision the rest of your life. I'm now 38 year's old and I'm a full time mom... it's not where I saw myself by this age!
I have been faithfully attending Axia to persue my IT- Visual Communications degree, and finally the big day was coming! For 3 months I recevied postcards, emails and calls "you are graduating, commencement is coming!" I finish my last class, get my A and excited I schedule myself for a commencement walk, and order my cap and gown. Then the silence starts... I email asking when I can get my degree released, and I get a message that it could be up to 6 weeks until the diploma application becomes available. I wait. A week ago, I log in to my ecampus and the app is live. Excited I start going through the screens and get an error that I am suddenly 3 credits short. I email my counselor Andrew, and I get an email back stating "dunno how we missed that. But we did." I'm advised to take another class. I ask to escalate as I think it's unfair to tell me I'm graduating for months on end, when I'm short an elective. I get Andrew's manager's name and leave a voicemail on her line that I'm confused. I had 60 credits and suddenly I don't. I called and spoke with another gentleman and I asked "why was I allowed into my core classes MISSING that elective?" his response "it should not have happened." So I resign to take a class. I apply for my tuition through work, get a class scheduled with another counselor, because Andrew told me "it's not that I'm ignoring you, it's just that I have 300 other clients (my response "oh I completely understand, I have 91.2 million customers I have to deal with at any given time during my day." *note - he's quite cheeky...*) Then here's where it gets really muddled. I finally hear back from Andrew's supervisor. She states upon a review of my courses, they show an unapplied MAT 100 class from a local college was removed from my credit list. She says she applied it, and I'm complete and that she will have someone mail me an app to get the degree printed. Excited I reply back to my financial advisor that I won't need the class afterall. She replies back demanding to know who I spoke with and that now they are trying to figure out if what I was told was true. I hear nothing the rest of the day. Today I email in asking when they would mail me my app packet to release my degree. I get an answer back that my credits were forwarded to the board for approval. And that although they show its a college level course they don't have the final say. So I call Cindy the manager of Andrew, and ask for clarification. She then advises me that there is a dispute. Univeristy Services says MAT 100 is remedial and rejected the course. She states in Osiris (some accredation system they have) that they show that MAT 100 is equilvalent to their MAT 101, and is a college level course. So it is forwarded for dispute. I still have no idea what my status is. I know this though. I feel misled. I should never have been told I was done. I have a cap and gown sitting in a box, and a cancelled commencement. My family is devasted, and I'm frustrated to the point where I just want to give up. My point is: why wasn't I audited sooner. Why wait until the last classes are done? I hardly had a relationship with Andrew when I think back. He never checked in with me, never emailed, never tried. Somehow I feel I was just passed through. I even asked Andrew "why was I approved to join the BA IT program in August with a missing class?" his response "you can be accepted without a complete degree. You would simply make up the 3 credits, however it would not count towards your Associates degree." So had I not logged in, I would have gone on blindly into a BA program, never knowing I was cheated out of my AA degree. I share this story because I feel that my file was not handled properly. I am okay with taking another class. I am NOT okay with being made to look like a fool. My family with the tickets for graduation, my coworkers announcing to 40 peers that I graduated and finished my degree, and most of all feeling that I did something wrong. I have a 3.77 GPA. And no apology from anyone that this happened.
THIS SCHOOL DOES NOT CARE ABOUT THE STUDENTS
ANYONE WITH LEGAL ADVICE PLEASE POST
FBI AND AMERICAN GENERAL PLEASE HELP US THIS SCHOOL IS A SCAM
AXIA IS A SCAM AND DON'T GIVE A DAMN ABOUT THE STUDENTS ALL THEY WANT IS MONEY. BEWARE FBI AN AMERICAN GENERAL PLEASE LOOK IN TO THIS SCHOOL THEY ARE FRAUD...
This is a awesome College! I have gotten my A.A, B.A, MBA and DOC Degree from this college!
I think Axia sucks and they all lie, but they keep getting away with it because a few are given diplomas the rest of us to bad. I would never recommend this school to anyone and I don't care what anyone thinks. I had to deal with the lies and more lies and yes I think Axia should be shut down.
i have had problems with UOP as well. i wanted to sighn up becasue i am a single mother and i wanted to make a better life for me and my child but i could not afford a babysitter so i could attend a traditional college. when i talked to my enrolment conselor she was realy nice. i told her i wanted to get my MLS so i was looking to get a bachelors from UOP. i wanted one in the subject of history and she told me i could get it but called me a day later to tell me i couldn't becasue of the state i loved in so i asked if i could get an english major. she say yes then told me to hold on while she double checked it with her advisor, when she got back on the phone she told be i definatly could get an english degree from UOP in my state. i was thrilled and planned to go through enrollment with her a few days later. before that day came however she called me and told me that an english major was not available in my state yet. i was sorry to hear that and told her that those where the only to areas of interest that i had so i didnt want to enroll wiht UOP. she then tells me "well you know, the english degree will be passed in your stae within the next couple months, you can sighn up for a similar course and then transfer over to the english program when it becomes available." i asked her if the transfer would be complete, if i would keep all my credits and that i would not extend my years obtaining my bachelors any by transfering. she told me it wouldnt, that it would be a smooth transfer and that she would ask her supervisor what course was close to the english course. she came back on the phone and told me, "great news hun, my supervisor said that if you go into the elementary education program then the first few courses you will take will be the same as the ones you would be taking in the english major so when you transfer the courses will transfer with you and it will be like you were in the english major the whole time! isn't that just awsome?!" i told her it was but asked how long it would take for the english major to pass for my state. she assured me it would only be a few months. seh started telling me about all these great courses i would be taking when the i got into my english program and i got realy excited about it so i agreed to sighn up. durring the enrollement process she took the transcript from my former college to see if i had any credits that would transfer over and she told me that 20 credits would transfer over for me wich was more then a quarter of what i needed to get my associates degree. i was very excited and when i first started school i had no problems. after some time i started noticing taht teachers were not ansering my questions and marking me down for not including things that were "required" yet i could not find them- and i look everywhere becasue i noticed the requirments for assignments will be different in different places. ill look on the syllubus in the materials section and in the discussion forum because sometimes the teacher will post requirments their and yet the teacher would still mark me down. i even had teachers mark me down saying that something was completly wrong even though i could give exact quats from the text. they would still tell me it was not in the text, like they have a diffent text book then i do or something. those things didnt bother me so much, it wasnt till several blocks into my academic career at UOP that i was fiddling aorund and checked into some files i never went into before and i found a report that had up to date information on my earned credits and deficient credits and things. and under transfer credits was a big fat ZERO. i was shocked because my enrollemtn councilor had tole me i would have 20 credits transfered and my academic advisor told me that none of my credits would transfer. when i told her what the enrolment advisor said she says to me "she couldn't have told you that because its not true." i asked her if i could speck to my enrolment advisor and she told me "after your first block of classes their is no need for you to talk to your enrolemtn advisor. she is too busy with other students." i was very upset but nothing would be worse then when i asked her when the english major would finaly be passed in my state and she tells me, " your state denied that nearly four years ago, its not even in the process of passing." i told her about everything my enrolment advisor said about it being about to pass and me going into elementary education and transfering over because the begining courses were the same and she tells me "i don't know where you got your information but your enrolemnt advisor couldnt have told you that because the courses for elementary education and english are completly different." of course they are acting like i was hearing things wrong but when ever i talked to any one from their i would have them on speaker phone and i would not only record the conversations but i also had my friend with me to hear it all. they stright up lied to me in order to get me to sighn up and then when i confront them about it they act like i some how misunderstood, like it was my fault. now i am stuck in a major i don't care about and have no interset in and i have no clue what i can do to fix it. i need my degree so i cant just withdraw and besides i couldnt afford paying back the loans if i did. and i cant transfer to a differnt college because i have to do my schooling on line and now im terrified to try and transfer to another online college becasue they might pull the same stuff on me.
misinformation, deceitful enrollment tactics
I enrolled at the university of phoenix's axia college. I was told that FAFSA would pay for most of the bills for my school and that I wouldn't have any lab fees. Then I checked out a bill for 2000k+ for just the two classes I was taking. I was misinformed and mislead to to believe that I would pay just 2800 (quoted price) for the whole year of schooling and that it was a great learning experience. Then I started my first day. The whole process is disorganized and misleading (totally misleading, they lied and then avoided phone calls). I'm currently in the process of dropping my classes and trying to cut ties with this "school"
The complaint has been investigated and resolved to the customer’s satisfaction.
My sister and I both attend Axia and have had few issues. We both make great grades, and while at times it is difficult to get ahold of couselors or advisors, they always return our messages. Federal aide has been slightly confusing, but we receive statement for our college loans, and we receive our pell grants, which cover a great deal of our schooling. Online school, is a huge investment. I would not recommend it for anyone who is not easily self taught or is in a bind. There are many challenges, but I really enjoy this school. It is very important to be aggressive with questions you have. Don't be afraid to let advisor's phone's ring non stop and their message box fill up. I am going into my second year, and so far so good.
I would have to agree with the person making the complaint 100% this school is not on the up and up I myself have some issues with this school, they are lying to get enrollments for the school saying that they offered the RN course and you can take the clinical at a local hospital then later they say that that was not discussed. They also give you instructor's who do not respond to you when you ask questions I went to this school as you said for 3 weeks without a counselor so I had no idea what was happening in this school. I think that a class action suit should be brought against them and show these people that they are not above the policies and procedures they are supposed to uphold. These schools are designed to help someone who is not in the best of situations to become self sufficient in a way that they would have the ability to take care of themselves and their families, if I spend 4 years in a 2 year program because you keep failing me so that you can stifle out federal funding from the government how will this become possible? I would suggest to you that we do not allow this school to do this to us we have so many agencies that can be contacted if we do not tell on this school then they will never know what they are doing to us.
Torna Browne tornabrowne@yahoo.com
University of Phoenix is eager to review comments of deficiencies from its students and works diligently to review and improve areas identified. Furthermore, students are encouraged to work directly with their campus to resolve their issues. After working with the campus, should further attention be necessary, students may contact the the Office of Dispute Management (ODM) for assistance. To pursue a specific issue, call 602.557.5566. We will also have one of our staff members personally reach out to you to help you work through this situation.
not teaching anything, lied about cost
I am currently enrolled in this on line school and in my second class. They do not teach you, they give you questions and make you research everything. They say you are recieving a bachelor's degree yet you have to attend four years...not to mention other thing that they do not tell you before you start. I would not recommend this for anyone! Now I must figure out how to get out and find an appropriate college.
UoP online is for people that need the paper but don't have the time or background to complete a real degree. They sell diplomas for the most part.
Uh duh...a bachelor's degree usually takes 4 years unless you are transferring in an acceptable amount of credits from an associates degree.
And the laws will vary per state. So did you do your research before you even signed up. It sounds like you want everything handed to you on a silver spoon.
I graduated from UOP and it was absolutely a grand experience. I met so many people. I went to a ground school. I would go to finish my grad degrees but suffered brain damage from a coma and can't attend now.
You are accountable for reading the guidelines, policies and all about the process before you sign the contracts. I never had a problem with funding or anything.
Yes John I know, we are going through the same. And if you don't post attendance they will kick you out because they need certain posting attendance or the government wont give them ###. It is all money involve
UoP counselors are mother###ers. They're lying ###s!
If you do not plan to do research then you will not learn in any college you attend. University of Phoenix is a fully accredited College, if you do not like it and have completed enough class to get credits your credits will be transferred to any other accredited college (meaning they will accept them) UOP is utilized by the US Military for it's officers overseas and has a great reputation. Also, Associates degrees take two years, a Bachelors four...if it takes you less than four years to get a BA then you can be sure that your school is not credible, unless you're doubling up on classes or something.
scholarship fraud
If you are thinking about attending the University of Phoenix, DON"T! It is a rip off!
They pride themselves on being "a university for working adults" when all they care about is getting their hands on YOUR money. Their financial aide department is a joke! They advertise for students to apply for scholarships, which is a total fraud! I applied for a scholarship and was awarded a 4-year $50, 000 scholarship to UOP only to have it taken away from me, two weeks later, because UOP does not award scholarships to doctoral students. No where on the application did it state that the scholarship was for bachelor or master degree programs only. So, from telling everyone in my family and my employer the great news to now being totally humilated and too embarrassed to say "Oops, it was a MISTAKE". The way I see it, due to someone else's mistake I should not have had to suffer the consequences. I should have been able to keep the scholarship! So BEWARE...don't fall for their scams! Also, the professors are not willing to work with you nor are they understanding when life throws you curve for example, going into labor and being hospitalized for two days due to complications. In their eyes, that is no excuse and you should have been better prepared followed by a non-passing grade and put on academic probation.
Beware and remember your just part of a quota! sucker!
I agree Do NOT go to THIS SCHOOL because its a TOTAL RIP OFF>>>>>> Your money is ALL they want and YOU are ONLY another NUMBER! MASSIVE LIARS and NEVER give that person out in the store your telephone number because then the CALLS WILL NEVER STOP UNTILL THEY HAVE YOUR MONEY!
i just got done with my with my first set of classes and took the finals and with one of my finals she accused me of cheating i have not cheated never would cheat ive tried calling my academic counslor and she wont return my calls
I too am a student at the UOP. I feel it is odd that I can never reach my finical advisor when needed. So now I'm looking for people that may have experienced the same thing . I wrote the president because they seem shady.
Thank you for your assistance! I really appreciate it. I will contact my local Better Business Bureau and forward the email. I am very frustrated with this issue, and I can not drop out and attend another school because I will then have to pay all that money back first and I can not afford to do that!
First report them to your local Better Business Bureau. I also suggest you forward this
email to the school's P.R./Comunications office -- the address is
media@phoenix.edu. Be sure to tell them you've contacted an
investigative reporte who has reported on them in the past.
Don't stop if you don't get what you were promised.
These people appeared to be trained to lie, cheat, steal from students, especially the ones that are naive about schooling.
It's sad.
Good Luck to you
I am also having problems getting my refund, the left over after my classes are paid for. I failed a class and was short 3 credits(one class), so I completed my 3 credits for my federal pell grant to be released. My student loans went on and paid for my classes, the left over was $593. It has been credited for about a month now, but they still have not sent it out. I was told that my pell grant would be released on the 18, it has not been released. My new financial aid advisor has now told me it will go into processing by the 25, monday, memorial day, and that I will recieve it with in 14 days of the 25. This is the first time they have done this to me! I do not know what to do or where to turn them in at or even who to turn them into if they do not send it out.
Can anyone help me? or give me their advice?
I am currently a University of Phoenix online student and I agree with alot of the complaints I just read. I am currently having issues with the financial aid.
I have been enrolled at the the UOP since November 2006 and I have been at a grade point average around 2.8 but this is not the problem. I have had financial aid and student loans help me pay for school or shall I say I have lined the pockets of the UOP with thousands of dollars for my so called tution expenses.
So far since I have been there I have only received one refund from my financial aid package twice a year.
When I first started the UOP it took them 90 days for my financial aid to be received. I have been in nursing school in the past and it never took this long for fasfa to take a look at my application.
I was told that the refund of what was left after they took out for my next 4 classes will be sent to me in March 2007. Needless to say this is the only refund I ever received from them and it was small amount. Since 2007, I was told so many times that my financial aid was at the school and that it was being processed. But when I called to see when I will be able to receive a refund they always seemed to give an excuse why I am not getting
a refund. I did not fail any classes at that time (not until recently) so I know it was not my grade point average.
They would tell me you are only getting enough to cover your next 4 classes. I didn't understand this
how could they figure 4 classes costed almost $6, 000.00?
Now they are keeping me out of classes because of I am out of financial aid. The last time I filled out my financial aid my finanicial advisor told me not to apply for the loans at this time just apply for the grants.
I didn't understand that.
Well now I am out of money and they will not me take my classes until I figure out what I am going to do.
So I was wondering if there is anyone that could help me with advice? Do I just drop out of this school and go to a community college like the University of Wisconsin? Or a Technical College? Did I just waist 3 years of my life on nothing? Is there anything I can do legally?
Please help!
Diane DeBauche
not returning disbursed funds
Not returning money to lender even though i withdrew from classes. . . Messed up my financial aid at another college
I have been having so many issues with them regarding inaccurate information given by Academic advisors. I have emails instructing me on completing additional classes to insure my graduation date after paying for them and completing them I then get told I have maxed out my transfer credits. I’m requesting to get payment for my time and emotionally stressing me out with the information after I completed the course. I also have been waiting on my financial aid to be disbursed. I have not even seen my award amount and after reading these reviews I’m sure they are doing something else with my money. This school has some horrible people working for them. I’m seeking legal help asap!
I was a student at the UOP, and attended class for 2 days, afterward I tried to withdraw and after many calls to the school and advisors I was told I would have to wait 29 days to withdraw. I sent a letter of withdrawl to the school and they responded with telling me every thing would be taken care of, but after about a month I received a letter saying I owed the lenders their money back for my loans and that I had to get the money from my school. I called and called the school with no luck until I got one of the lenders to contact the school and the school told me again every thing would be taken care of. I then started another college and they said I still owed money on my fasfa. After one quarter at the new school I find out that I'm still enrolled at UOP and that they took my Pell money and when I spoke to someone at the school they said that's their money and I'll have to take that up with the lenders. My information on UOP websites continue to change and I have documented it all but now I owe all of the money back when the school took it and will not return it. Now I can't continue my education at my new school because my fasfa says I have an outstanding balance and will not disburse funds until this is paid, when it's not even due for another 2 months and my new school says I have to have this fixed in 2 days ... Someone please help because I'm running out of time What do I do?
The university of Phoenix is whack I wanna transfer so bad, I hate the way they handle the disbursements checks you gotta go through this long process. They make sure they receive their funds but when it comes to you it's a problem. IT's pissing me off so bad
I was curious to see if Torry Green's idea worked for jawara. I too am having problems getting my grant money.
What you need to do about you pell grant is get in touch with the school Associate Director of Finances. This is the superisor over your finacial advisor. He should take care of your problem and if he want to give you the funny business, trust me when you ask to speak to the Dean about your problem, they will break their neck to solve your problem.
I am having a problem with getting my pell grant money, the university of phoenix was quick to pay my tuition with the loan that I have to pay interest on but they are not giving students the free money due to them. I have been told so many different things in the last two months that iam confused as to if I will get my [protected] pell grant. can someone direct me as to what I need to do to retify this situation. I have taken on extra bills in order to attend and i'm on afixed income, if I quit then I still have no degree and the loan money will then need to be paid heeeeeelp! I was told I would get it at the end of september then I was told it would take 60-90 days.
I think that the us department of education needs to be made aware of this. I am shocked!.. my husband almost attended this school. I remember they called constantly to recruit him, I felt something was not right about uop. thank god he declined them! I have two friends with similar stories. I am going to personally see what can be done. this is crazy!
If anyone knows of any lawsuits against UOP or Axia please let me know, I want to join in on it-smtait2009@yahoo.com
Can I drop my classes by myself, or does a counselor have to do it? I see no place on their website for the student to drop themselves.
I am currently enrolled in UOP. I started on 9/09 and classes end on 11/09. I recieved a financial aid letter saying how my money was distributed for classes, and a month an half later, I recieved another letter from one of the lenders and how much they were going to distribute to me. I am not to keene on the idea that the school is taking my money, but going into my account, I see nothing that has been done. Where's the money going? I havent recieved a dime. I want to withdraw from the school and take classes at another University, but from what I am reading it is scarey. I will be going into my 7th week and it is 2 more weeks to go, then I am thinking about withdrawing. Anyone have any suggestions? Will I have to pay back any loans, since I wil not be back in the spring?
harvestmoon06320@yahoo.com
financial aid rip-off
When I enrolled at the University of Phoenix back in August of 2005, I then thoufh that it was the right college for me since I was working full time. Situations started to get shaky about a year later when I started receiving bills from the school. I let my financial aid advisor Betty Hamm know why was I receiving statements. She then told me that I didn't...
Read full review of University of Phoenix [UOPX] and 5 commentsmisleading information
The University of Phoenix talked me in to re-enrolling in their MFT Program. I told them I didn't think I could do the course work because I was still attending the University of Nevada Reno and working full time. I also commute one hour each way to work. They assured me I could try it for a while and it it was too much I could withdraw. Part way into the semester I could see I wasn't going to be able to do the program. I withdrew and then the letters, phone calls and harassment started. Although I received no credit, no school books and nothing but a lesson from the "School of Hard Knocks". I owed them over a $1, 000 for the use of the on line books and the portion of time I spent attending the class (probably 3 classes). I have been paying $30 a month towards the bill, but that is not enough to satisfy them so they have turned me over to collections and I am getting harassment phone calls. I have 28 Master Level credits from BYU and UNR and none of them were accepted by UOP. My adviced to anyone considering going to UOP is run as fast as you can to some other school.
terrible experience
I was a student of University of Phoenix. It began when I was pressured to sign up, instead of just calling for information as I first intended. I should have never signed up for this school. When I wanted to leave the school because I felt that I wasn't learning anything, they dared to fine me over a thousand dollars for classes I only took for a couple of...
Read full review of University of Phoenix [UOPX] and 5 commentsbad experience
This school is charging money for a diploma, not for teaching; I want a refund and an entity that would make them do the job they ought to do instead of just taking the money from people with the promise of a piece of paper.
For people that don't care about learning this its the ultimate dream; but I want to learn, I want to know, I want good service and help, guidance, be able to remember and talk about it in a nice professional environment.
University of Phoenix have not idea of any of this and they took my money.
Even the Department of education is unable to do anything...
If anybody have this kind of experience with this university, please contact me, I need more people to take this to court.
The complaint has been investigated and resolved to the customer’s satisfaction.
I'm a service connected disabled Army vet and i got my gi bill Through the army.When University of Phoenix Would Two assignments I would have a question and it would take 24 hours for them to reply Or even get it. By that time The assignment that was given would be late And I would get a bad grade because of it.
I just finished my first year at UOP, and quit 2 weeks ago when I found out they were charging me almost 20, 000 a year for my associates on line, after they told me my whole degree would cost 20, 400. They did the same to my best friend, she found out during her first block of classes and told me. We both quit. Charging almost 40, 000 dollars for an associates degree I am earning from home is highway robbery. I even had a teacher who docked major points for a spelling mistake, but when she typed her discussion questions, she made mistakes too. I won't recommend this school to anyone, ever.
I currently attend university of phoenix in an online undergrad program. I started attending their in march 2010. I have had issues with getting help from anyone other than the counselor. I had attended local a community college and completed an associates degree from their. I transferred to a local state university for a year before started at university of phoenix. I had the hardest time trying to get my transfer credits waived. Has anyone else had a problem with this? I also had a prof which did not give me all the points for my final grade causing me to be put on probation. I tried to contact the prof multiple times with no response. I also tried to get my adviser to help me only to be told by him that there's nothing he can do. I have never had so many problems trying to get help for anything in the past. With university of phoenix I seem to not be able to get anyone to help me or at least give me a valid explanation. If anyone can help me by giving me some kind of advise as to what I can do. I'm not sure if I have a valid legal lawsuit but I am willing to do whatever it takes to get help with this. Please feel free to contact me my email is Mary_587@yahoo.com
I haven't had any financial issues, but this college doesn't teach me anything, i teach myself they just provide the site name and degree. This is stupid. I'm starting to wonder if I will even get a job with this degree.
Lars why did you have to send them your signed taxes?
I just finished my Masters at UOP, and I think I learned more then I did attending a traditional university for my undergrad. The work at UOP was not easy either. I had to write many papers and work on many team projects. As for financial aid, I only had 1 problem at UOP, but I ran into many problems at the state university I attended for my undergrad.
I just faxed uop my taxes signed today. I havent taken any classes or received any money from them. I had my suspicions of an on line degree. I went with it because the enrollment counselor stayed on my back and quite honestly it seemed to be a way to earn a degree while still maintaining my busy schedule. This is the first of these types of comments i've heard about uop and im wondering is it too late for me to cancel the process.
I go there Now and I have had problems with there financial department since day one. They give excuse after excuse about your refund check and many other scams they have committed. I know they are scamming me so what do I do?
harassing phone calls
I made the mistake of completing an online info request for the university of phoenix atlanta campus. I have asked them on six occasions to stop calling me at both my home and cell phone. I have even called and asked they delete me from their database. This is all to no avail. What part of do not call do they not understand? I would never agree to attend their university. Why don't they post their fees, tuition, etc. On their website. When i asked the representative, she wouldn't answer my question. Why not? Sounds like a scam to me.
If i had a wild guess, they probably have exorbitant fees and tuition. Do yourself a favor and pick a reputable college.
I am contacting the accreditation board and file a complaint. Not that it will do any good but at least i will have voiced my complaint.
Hang up calls from [protected]!
I feel the same way. What a mistake to request anything online. I work alot so i am never home. They call my home 10 times a day my wife has told them to stop calling and they do anyway. Then they start calling my cell phone right after she tells them no more calling. I dont know what it will take either and i hate to have to pay to change my phone number on their behalf. So people do not contact the university of pheonix unless you want them to call 10 times a day.
not returning financial aid dispersed to them
My husband and I attend 1 class at the University of Phoenix online program. We filled out financial aid and they received dispersments in the amount of $14, 000 on April 10th. My husband decided schooling did not fit into his schedule at this time because of the demands and withdrew from the program. I was unsatisfied with their MBA program so I transfered over to Kaplan University. The University of Phoenix not only received my husbands and my financial aid. Not only did they NOT apply our dispersements to our bill, they have put us into collections, and they will not talk to me about returning the funds to the lender. I have called several times asking them when they will be returning the funds, which they have to legally return them to the lender within 30 days, but they hang up on me. So, they have our money, they won't send it back to the lender, and they have put us into collections.
Can you tell me how much was the withdrawal fee? Because I've attended school online at University of Phoenix for only 1 week and I'm deciding to withdraw from the school.
Negative vs. positive feedback here... Wow! Not all of us have it so easy and we all have civil rights! Everyone has different situations and it's so easy to judge. Assuming they don't want to pay. I have to say University of Phoenix are Frauds. Similar situation as well for me they did not send me the rest of the loan money that was suppose to be dispersed to me. Mind you I was paying them back and documents were not sent to me for me to sign. I was taking online courses and even when I finished taking classes no documents were sent to me just the payment booklet. All of a sudden after 7 years an apparent debt is on my credit report for the full amount of my student loan. What! It's not Sallie Mae my loan provider mind you but US Funds that bought all there debt accounts as well as several other companies like Navient to name a few. U.O.P. does not want to send me my statement and these companies continue to send me debt letters like there is no tomorrow and none have any accurate information. But they all continue to call and no one wants to help. I have disputed several times with the three major Credit Bureaus and no luck. AVVO a site to write to lawyers for suggestions added to sue. But why can't U.O.P help? Please not them they got paid after I gave them my social security number. Anyways... I will figure it out... We are all human aren't we? Check out these sites maybe they can give you an idea with what your dealing with. Good luck! http://www.csmonitor.com/USA/Latest-News-Wires/2014/0513/Student-loans-lawsuits-settled-Sallie-Mae-pays-90-million video http://www.nytimes.com/2014/02/20/us/lawsuit-accuses-for-profit-schools-of-fraud.html http://www.studentdebtrelief.us/forgiveness/obama-student-loan-forgiveness/
I have attended UoP for 4 years now. I completed a Bachelors of Science and returned for a Masters. Since I have been enrolled I have never once had a problem with financial aid or receiving a proper education. If your only complaint is that you cannot get a job then you have not taken the time to apply yourselves and find one. If it is because people are telling you that the school is not accredited that too is because you have not taken the education you received and applied yourselves. If you feel that you have not learned anything then more than likely you have not. The benefit to studying at home and in your time is just that you are taking the initiative to learn and understand something at your own pace. If you feel this is beyond your comprehension then you belong in a more traditional environment. With great success I have found a lasting position and applied in a traditional college to start my PhD without any issues along the way. If you wait till the last minute to take control of your finances then that too is your issue. I noticed that my scholarship was not applied to my account but to find out that it was attached at the end of the term. I began researching this within weeks of being told I was receiving this and my advisor requested an audit on my account. Though once I graduated the money was told and sent to my checking account within weeks of graduating. My suggestion to a great number of you is to stop pointing fingers and looking for someone to blame. Those who dropped out and/or found another college its not the college it is you because your grammar is awful! Kim if an attorney will not accept your case it is because they do not feel you would win. Most attorneys even state they will not charge unless they can win your case and those who charge by the hour do not feel it is worth their time.
Classes are now 1647.00 and books are 148.00. I went through my Associates for Human Resources and graduated. Went on to my Bachelor's program in May. Have had nothing but threats, being ignored, to funds sent back leaving me owing for a class. Right now, $7525.20 is sititng in their bank drawing interest daily since I got fed up with their stuff and withdrew on Monday. I filed to take over my own funds instead of them and was told everything in place. I had funds received in June from Pell to cover a class. Class was paid leaving and excess of $300. In August my finance advisor sent those funds back and now owe for the class. Being in a new year for finance I now owe the class in June. Don't tell me this school is not just using people for money. My money sits in their bank gathering interest daily. I was told by 3 finance advisors that the money would transfer to my bank account in 7-10 days and then on sept. 21st was told my finance advisor blocked them from sending the funds to my bank and I could not take over my handling of funds until March 2016. Once again they are holding those funds in my account and telling me I owe the school money now. If I could find a attorney to handle this situation I would sue the hell out of University of Phoenix!
The cost per class is $1230.00 and $135.00 for course materials for the Associate's program.
I am a neutral standing here, but some of your comments have me worried. I graduated from the University of Phoenix with my Associates Degree in Health Care Administration. I am guessing I am one of the lucky ones. I never had a problem with my finances throughout my program. I did not have a problem with my courses either. I did have to take out student loans that were kind of hefty but I just assumed that was the price of being able to work from home. I enrolled shortly after graduation into the Bachelor's Program from Healthcare Management that is also a certification track. I even failed my very last class in my Associates program and because I had not received any financial aid for that current year, my financial aid adviser was able to get me a partial pell grant for that year. The total cost of the class was like 1, 800 and course materials were around $100. The partial Pell Grant was about $2800. The grant was applied and I went sent the excess funds. I honestly have not had any problems throughout my time with them. I feel very fortunate regarding all the responses on this page. I went to my local hospital when I began my first courses at the University and had hear that my degree would not be credible. I went to the administrator's office and she kindly spoke with me. I simply asked her if she would consider or think anyone would consider my degree credible when I graduated. I told her what I had heard. She stated to me that as long as the school is accredited it is credible, but more importantly, if the school is able t receive financial aid for students it is most definitely credible. The federal government and financial aid services will not fund financial aid for students if the school is not credible and accredited.
- Feeling Lucky & Thankful!
Do your homework before you complain. you cant just drop out after starting and expect to get money back. You signed up for the loans and grants to go to school, not to have money to blow. The government is nice enough to give you money to go to school, not for you to drop out and expect a refund to go blow at the mall
I agree that working hard in school to get an education is important. But have news if the school puts you into a big stafford loan that you cannot afford to pay back back you are in trouble. Because I dropped them and sent back the money. And my local college Georgia Perimeter got me a pell grant ( which I don't have to pay back), which I also really do appreciate. And I have been to a technial college and I do know the way the econonomy is that the school does not promise that you will get a job just because you went there. And the university is good at brainwashing people. Good luck I hope you get a job and have the money to pay the big loan that they brainwashed you into paying back. This is from an older and wiser person. Take care.
Everything seems to end up at money! Apparently you all did not take the time to read your Master Promissory Note, your rules for keeping your financial aid in good standing, or your student responsibilities. There are processes, rules, and regulations that are not governed by University of Phoenix, but by the FEDERAL GOVERNMENT who are giving you your loans and Pell. You all signed these rules and regulations when you did your FAW and FAFSA ( Financial Aid Website and I hope to God you all know what FAFSA is by now). If you are out of attendance for more than 29 days you must submitt a leave of absense, if you fail a class financial aid will not cover it this must be paid out of pocket, if you do not complete a class whatever portion is taken you must cover that out of pocket because financial aid will not cover partial classes, if you do withdraw or do not do a leave of absence your financial aid is returned to lender, and the BIGGIE if you do not stay enrolled for at least your first set of classes financial aid will not cover because you are required to take so many classes for financial aid will cover. If you do happen not to complete at least half of the financial aid year then you will be billed because financial aid will not cover a partial student. This is not free money even the Pell that most people see as free money is not free money. It is earned and as long as yoou maintain your grades and all the rules are followed then you are able to receive it if it is not followed then it goes back and you and you alone are responsible for what you owe the University of Phoenix. It is no secret we are a Private for-profit university. Go to the website and look at the company history it tells you this. It is just crazy how all the complaints are mainly about money. It is not about how much the school cost you are pissed because you did something that caused your money to go back to the lender or something of that effect and you did not receive a disbursement, BOO HOO! Cry me a river. To speak of accreditation. SCREW AACSB accredited University of Phoenix is Nationally Accredited, much better. And to let you know why your "community college" would not take the credits it is because the University of Phoenix is upper division courses and community colleges courses are all much lower division. You might have well been going back to high school. I just coordinated a commencement ceremony for 300 graduates yesterday and we graduate thousands of people a year with degrees they can use while teaching them how to work in the real world. In my opinion you all need to get over yourselves and take responsiblility for your actions that caused you to not receive all your financial aid and pay out of pocket expenses.
I agree. This happened to me too. I was in my last class before finishing my degree and a rep called me advising me that I could not get my degree because the re-financed my financial aid, saying I owed them 1423.00! I was furious because I was on my honeymoon in Las Vegas wasting time trying to turn in a f*uckin sorry a$$ international business final and the damn class would not even transfer over to my new college! I been dealing with Realiance collection agency and none of the counciler called or helped me in any way throughout the entire two years, seriously. I knew more about stuff than my advisor knew. Not to mention, those f*ckers had the nerve to call me after I paid off the account to purse my bach program with them, same nice voice, same motivated sales advisors. I'm luck 'I dnt writt sentennises lick this', no thanks to UOP. Good thing I was already a well established, young 24 year old African American male, who had the fiances to charge them to the game; however, please dont be fooled by the cute chicks that send you emailed pictures of them, or the reps who said they are almost finish thier degree program because I google searched one of the advisors in the phoenix area and he was on Facebook saying 'I hate con-ing the customers at my job'. UOP helping change lives. Good quote, Yea Right.
Sincerely,
G.D., AAB Graduate of UOP Aug. 2008 or is my degree not even creditable?
fraud and scam!
I took one class from UOP, then had to withdraw due to my job. I was putting in way to many hours at work to handle even one class. I was asked to rejoin by one their representatives 6 months later. I tried again, but due to my project load I had to withdraw. UOP did all of the financing for the classes.
In the end, they said I owed 376 dollars, and I had 4k in loans. I said there was no way. I protested this amount since day one. I called them on several occasions about the balance, and they said it was correct. I protested this through the credit bureau numerous times. They ended up charging off the balance, and making my credit even worse than it was.
I admit I didn't have perfect credit, but this probably cost me thousands in interest. Not only that, but I was paying interest on the full amount they received from the government. After 3 years of payments, they sent back 2419 dollars to the government saying that there was a mistake they found during an audit.
When I contacted UOP about this, they said that I was lucky they even did an audit, and I was still responsible for the interest since I was still enrolled. I said I withdrew, and haven't taken a class in over 3 years. The bean counter said I still had a web page.
I said so that entitles you to keep money that isn't yours, and he replied well in fact it does. I said so there is nothing you are going to do, and he replied no we do not have to, and by the way you still owe us 276 dollars? What do I do? I doubt hiring a lawyer would be cost effective.
The complaint has been investigated and resolved to the customer’s satisfaction.
I was contacted las Friday by my finandcial advisor to tell me that I had insufficient financial aid, and I owe UoP $1225, which must be paid before I can resume classes. I was appalled since they have an advisor for everything, and I am the student dependent on their knowledge and expertise.
I was talked to and treated disrespectfully, condescendengly, and made to feel like I was less than a worm. The complaints I have read are very discouraging; however, I am not going to give up. I am going to register complaints against UoP to anyone that will listen. I will go to the press, CNN, and maybe even Fox. I am mad as hell, and I am not going to take it! Remember, there is power in numbers; that's why they (UoP) can get away with all of this horrible stuff. Stand together; go to the press; register complaints with BBB, and the U.S. Board of Education. If enough people speak, they will have to listen.
FEED BACK IS WELCOMED!
Good luck to you Marco, don't give up...
Can anyone recommend a lawyer who has file suits against UOP? Our class composed of four people was charged with plagiarism. As a class we submitted a faculty complains with over 20 pages of documentation. To our dismay the University investigation found our class a whole guilty. The investigation is bias and one sided not taking into account the class concerns. Now we need professional legal assistance. please contact me at mv_mere@yahoo.com
scam and cheating!
You can pick up an Official Withdrawl Form at axiafaw.phoenix.edu, you must be enrolled to get this form. Trust me, no one wants you to find it and you will search and ask over and over again before someone gives you the link! If you are like me and you are in your first week and red flags are going off all over the place telling you to get the hell out of there... DO IT. I just paid $500+ dollars for eight days which consisted of about twenty emails to other students, four responses from BOTH my Instructors and six homework assignments! You will pay for each week you are in attendance that you do not get out! Get the form and fax it ASAP to the fax number your Financial Advisor gave you in their Welcome email. Follow up, cancel your loan agreements directly with the lender and DO NOT WAIT.
This is the biggest scam in the USA in my opinion. You will pay and pay and pay if you stay. The education is YOU teaching YOURSELF, and the Instructors don't answer your questions in a timely manner. In AXIA you will you will notice right off that many of the students (not all) cannot spell and know nothing about grammar. (Even the course material has misspellings and grammatical errors.) It is hard to believe that some of these people graduated from High School. I was an A Student in High School and I took a year of College at the Community College with a 4.0 GPA. There are no entrance requirements in AXIA and I was told by my enrollment counselor that those people are graded on IMPROVEMENT?
I called a top notch college and asked if their credits transfer in, I was told that they do because the school is Regionaly Acredited, but if you have taken classes that do not apply to another schools degree program... you are wasting your time and precious money. The truths IS you need a school that is NATIONALLY and Regionally and there is a difference. Even a very good school's Career Development Program will tell you that many employers DO NOT WANT UOP grads! Call around and ASK, I did! These enrollment counselors are slick and they are paid by their enrollment numbers. I refuse to even talk to my counselor because he is dogging me to stay! $520.00 for ABSOLUTELY NOTHING.
RUN RUN RUN WHILE YOU CAN. SOMETHING IS VERY VERY WRONG WITH THIS SCHOOL. I have spent an entire day trying to get someone to acknowledge that I am WITHDRAWN. And... DO NOT go to class and get logged in by the computer if you are wanting out, you will PAY for that too!
Tell everyone you know to stay away from this school! I am just trying to keep someone else from the same thing. They will delay and delay and delay in telling you where to get the form so you will have to pay more. Get out while you can.
The complaint has been investigated and resolved to the customer’s satisfaction.
Today I am writing complaint the University of Phoenix want be advise to anyone about this school before you are enrolling with them. My big mistake I request information about this school online, I am full time working, I have no time for school so I decided take online class, so I went online and did not do any research about University of Phoenix, so I requested information. I live in Minnesota, one of counselor call me. His name MatthewSpoden, seem like he very nice guy, call me everyday at work, my cell, until I enrolled the class, so I enrolled online class, I go into online class room, any teacher told me or anyone has post message in the forum, honestly, I don't know what the heck are they teaching, I am Vietnamese and I am planing take AS Information Technology, hope when I finish the school I will have bright future, yeah right, I am so busy with working I did not have time post a message with not relate to what should I study, Mr. Matthew Spoden call me Monday, Tuesday of the first week, and tell me I have post message, day of third online class he did not call me, so a week has pass, I decide drop out cause if I continuous not work for me and I have no idea what are they teaching. Guess what, I received the bill for $524.00 only attend 1 week, also I received second statement $304.00, make me confuse, so I contact Financial Aid Office, all I got transfer me around enrollment office until I speak up I drop out the class not new student and the representative said. Oh! So could not get hold of the Financial Aid person, I don't paid the bill yet cause I request them copy of how much reward I have been approve for the FAFSA, they don't sent me nothing and planing put me on collection, so I received two page letter from Financial Aid Office and she said I must responsible for 25% tuition cost when I attended 1st week of the class and posted message in the class rom. So I totally understand now why the counselor nice call me posting message everyday for two of first day of the week . So my finally advise to anyone, before you are planning register this school, be careful and think twice before you do it, I research online and a lot people complaint with this school, here my advise:
READ THE SCHOOL POLICY BEFORE YOU ARE ENROLLMENT. ASK YOU COUNSELOR HOW MUCH YOU ARE APPROVE FOR THE FINANCIAL AID. THE BALANCE REMAINED THEY HAVE TO SEND BACK TO YOU.
ASK ABOUT CANCELLATION POLICY.
TAKE MORE TIME RESEARCH THE SCHOOL, ONLINE CLASS OR CAMPUS GOOD FOR YOU.
I DON'T THINK THIS SCHOOL WILL HELP OUT PEOPLE INSTEAD TRY TAKE MONEY FROM STUDENT.
BE CAREFUL UNIVERSITY OF PHOENIX.
I agree with the MBA Student at UOP. I have been attending UOP for the last 3 years and I am in my last semester I will be graduating with a BS in Business Management and I worked very hard for my degree. When you are in college you are supposed to be an adult so of course it is going to be a lot of learning on your own. My instructors have always answered all of my questions in a timely manner. I even had one professor call my sell phone to see if I was okay because I wasn't posting enough in class that week. I have had no problems with financial aid. Unlike my local community college where I have to leave messages with FA and no one calls me by I can always get a hold of my financial advisor and they do return phone calls. As the previous person said no one can take away the hard work I put in to receiving my degree from UOP online.
I don't know what to do either. My husband was just about to start the state college when a friend referred him to UofP and he changed at the last minute. They said the pell grant money was on the way in 3-5 days and he got full financial aid and student loan. He was doing everything right, attending and posting in the classes every time he was supposed to. He even saved the pages to show he was there because I insisted. Now the money hasn't shown up and he is being autodropped from 1 class for not showing up for a week when we have proof he was there and his posts are still up. He was so sure this was a good idea and literally on the last day possible for him to transfer his financial aid is when he did it, they were in such a hurry to get it done before the end of that day. All I think is that he could be taking classes at the University in the next town and it would all have been ok, now I am scared that we have been duped and that they will prevent him from even being able to transfer in the spring. I don't know what to do or who to contact. I'm so distraught and I'm 6 months pregnant. I feel worried that they have ruined his chance at a degree. And now we will be in debt for the classes he's in with nothing to show. If you find out what to do or who to call please email me at soulfire76@gmail.com
Logicandreason, that is a funny choice for an online id, considering...
Ksmith made perfect sense, even if the original complainant did not. Interestingly enough, you seem to believe that poor communication skills can obliterate the point being made, and yet your post is also full of errors and poor choices in language. Going through points of "advice" which are little more than thinly veiled insults to those who have a different opinion than yours, I fail to see how accomplishing these will keep a person from getting scammed. Knowing what you want from your education, needs, all of that cannot protect you from those who may be trained to prey on these very points. Doing your research will only take you so far if you don't know where to find the information or exactly what you're looking for. Life is unfair, and there are no perfect people, but I cannot imagine how that would ever be an excuse to turn a blind eye to scams or poor behavior. I'm sure that wouldn't hold a lot of water for you if you were to be taken, but, of course, you must consider yourself above that and feel that it could never happen to you. Perhaps I spoke too soon about there being no perfect people out there? In any case, it would be a wise life lesson for some of you to realize that mocking others, and resorting to foul language and put-downs can only undermine your credibility.
That's not to say that I believe the UoP is running a scam or that there is anything wrong with the school. I have no idea and am on a fact-finding mission myself. Sifting through the complaints can be difficult since finding one story with holes doesn't necessarily mean there aren't real issues to be found. Unfortunately, "you get what you put into it, " works better as a nice adage than a world-worn truth.
Sometimes you work hard and you get fools gold, instead. I hope that this isn't one of those times. I'm off to keep looking. Good luck all.
I'm a student at this school. I totally disagree with you. I have had a wonderful group of people keep me updated and excellant teachers. Online school is a great option for those who work full time, which I do, and have a family, which I do, and have an all around busy life. It is the same with anything in life. . . know what your getting into. I highly reccomend this school to anyone. You get what you put into it. They are helping tons of people who are unable to attend a college campus.
That made no sense Ksmith. The person in this article is complaining about a university. They did not research, they cant type or use grammar for ###. They probably have no hope in the real world. Yes, UOP is way to advanced for them, ADULT SCHOOL at your local recreation center. AWWWW I hope I didn't hurt the persons feeling, if they can dish it, they should be able to take it.
Here is my advice and I think it almost covers any issue anybody faces in collegiate studies.
~Know what YOU want from YOUR education?
~Know what your educational needs are? (flexible schedule, more hands on, etc)
~Understand your true motivation, and driving force.
~Consider some of the road blocks or obstacles that may come up, think of plans to work through them, and think which School can better adjust for it.
~Research on your own all the Financial Options that are available to students. (Pell Grants, Call Grants, Stanford Loans, Privet Loans, GI BILLS and Scholarship.) And understand the implications and benefits of each one.
~### what your education and the POSSIBILITY of a better future is really worth to you.
~Talk to your friends and family about creating a net of supporting you in the time you will be going to school.
~Make sure the school has been around for a while and is accredited.
~BUT MOST IMPORTANTLY TAKE YOUR EDUCATION IN YOUR OWN HANDS, DON'T LOOK FOR LAZY/EASY WAY OUTS, TAKE YOUR EDUCATION SERIOUS, DO REAL RESEARCH, and DO THE INTELLIGENT THING THAT ALSO FEELS RIGHT.
Lastly, do not expect there not to be unforeseen obstacles or things that happen which may seem unfair. Life is unfair, schools are not run or employed by saints/perfect people.
Good Luck
My experience with UOP online is nearly the same. I have been charged for tuition and fees for a refund that was male to to the student loan lender...how this resulted in a charge to my student account doesn't even make sense, i never received the funds but I am somehow personally responsible. This is obviously a major scam operation aided by Sallie Mae and ACS.
I think you commenters are EXTREMELY rude and arrogant. This person speaks English as a second language and your responses are completely uncalled for. How would you feel if you went to school in another country that used a native language that was different from your own and were made fun of and called a [censored]? Then again, this doesn't surprise me... I have noticed that UoP people seem very ignorant, so your bigotry comes as no surprise to me.
Maybee if you kuld rite a cognitive centence or two, it wuld make cents. [censored].
I am an MBA student with UOP. My company sent me there. Keep in mind that the school is designed for working adults with an education model geared to working adults. They teach application over theory. You are not buying a degree. What you are doing is taking concepts and relating them to real world scenarios. It seems that the degree may be 'bought' because there are no test involved. What is actually being taught are the skills necessary to be productive in the workforce and advance your career. Companies are addressing skills gaps within their workforce. Companies are trying to do more with less. How do they do this? They need individuals trained to have better communication skills, collaboration abilities, critical thinking and problem solving, information utilization, and adaptability and agility. The university's adult learning model addresses all of these skills gaps. Many companies (and students) don't understand what is being taught and how it relates to their jobs. If you want to be a future leader (the future is approaching quickly - baby boomers are retiring and many jobs will be available), UOP will give you the skills you need. You'll never take away the hard work I've put into my degree. I'll fight you all day if you try!
charged for classes I never attended!
I signed up with a rep named Micheal Dudding. There were some issues with the number of credits I could bring in and my financial aid limit. We were working through these issues. I was to start classes the following week. Mr. Dudding and the financial aid advisor called me and told me I should log in to get familiar with the site. Play around with the way the site worked and so on. I followed their instructions.
Two days later they had me log into the site again, I did.
During this time information was made available to me from another source that the program at Phoenix would not work for me. I told Mr. Dudding I was withdrawing. I received a bill for 353 dollars for a class I never attended. The woman on the phone said I had logged in twice and that constituted attendance. This is a scam and I think someone should address the way Phoenix University does business.
They are actually trying to get me to pay for the first week of classes of which I did not attend.
I also noticed that when it is time for you to get your Pell disbursement they take forever giving you your refund, but when it comes to the loan they (UOP) don't waste any time getting whats due to them for tuition!
Jason 1984,
Just so you know classes at Axia College of the UOP are 9 weeks long, and you are charged if you make attendance the first week. I think the UOP is a rip off, and their only concern if getting richer!
Hey Jonathan,
You mentioned that at other schools you aren't charged if you drop a class within the first week of the class...hmm I wonder why that is? ohhhh maybe because the semester is 20 weeks? Classes at UOP are only 5 weeks long, so you know what, if you want to drop a class after posting attendance, you should have to pay. So get over it, you screwed up and this is your fault. Move on
logic and reason, you claim to be educated. Then why is it that your spelling is that of a 5th grader? How about taking your opinion and placing it in a dark shaft located aft of your hip? thanks and have a nice day continuing to come off like you're better.
btw, it's colleges, not collages, ...private, not privet you ###.
Why you should Read the Following: 25 years as a student at 7 different collages including Privet and State. 15 Years of working within Privet, and State Schools. I've heard it all.
My takeaway from this is that the people who gave the school Neutral or Positive feedback make so many more legitimate, non-circumstantial points, compared to the folks that had a bad thing happen, and want to point a finger. I fear that as someone who hasn't had a perfect education experience (nor should I have expected one) people coming to this website and reading this could miss out on a very purpose-fulfilling educational degree program. UOP and more over Privet Education is not for everybody. But I chuckle when I read 90% of the complaining in this forum can be said for any school at anytime. Here is my advice and I think it almost cover any issue anybody faces in collegiate studies.
~Know what YOU want from YOUR education?
~Know what your educational needs are? (flexible schedule, more hands on, etc)
~Understand your true motivation, and driving force.
~Consider some of the road blocks or obstacles that may come up, think of plans to work through them, and think which School can better adjust for it.
~Research on your own all the Financial Options that are available to students. (Pell Grants, Call Grants, Stanford Loans, Privet Loans, GI BILLS and Scholarship.) And understand the implications and benefits of each one.
~### what your education and the POSSIBILITY of a better future is really worth to you.
~Talk to your friends and family about creating a net of supporting you in the time you will be going to school.
~Make sure the school has been around for a while and is accredited.
~BUT MOST IMPORTANTLY TAKE YOUR EDUCATION IN YOUR OWN HANDS, DON'T LOOK FOR LAZY/EASY WAY OUTS, TAKE YOUR EDUCATION SERIOUS, DO REAL RESEARCH, and DO THE INTELLIGENT THING THAT ALSO FEELS RIGHT.
Lastly, do not expect there not to be unforeseen obstacles or things that happen which may seem unfair. Life is unfair, schools are not run or employed by saints/perfect people.
Good Luck
James H.
DO you work for UOP? Have you actually attended what they call classes?
I have an AA from a community college, attended Old Dominion University on campus and then went to University of Phoenix to finish off my BA online. The classes at University of Phoenix are shams. They literally point students towards paper mills, to buy papers online. The format is nothing of teaching, only logging in and blogging. At best the only thing that you will learn is how to research online and how to write simple papers. Their 'professors' and I use this term loosely because they do not actually impart any knowledge whatsoever and are just there to moderate the blogging.
The only thing that the University of Phoenix is good at is collecting money. They take the money from the lender but will not relinquish it if you withdraw. Oh and if you withdraw from a course in ANY other college within the first week, you are not charged. NOT SO in the University of Phoenix, they charge you for just logging in one time.
DO NOT ATTEND UNIVERSITY OF PHOENIX. Unless you have a lot of money to blow and want to arbitrarily waste your time.
Jonathan
To everyone that has negative issues with the UOP. The world needs to be grateful for a university like this. The creators of the school have created a strategy to become the number one online university in the U.S. This doesn't make the traditional universities very happy because of the new competition. Since the inception of the UOP, many traditional universities began to follow the online strategy. The problem for them is that they cannot compete.
Students who thought they were going to log on to a computer and receive a degree were in for a rude awakening. They (the students) thought the online degree was going to be easy, so most complained about other minor things to belittle the university. Students need to study very hard and submit the required research papers to be successful. Many students were not up for that type of training, so they dropped out. Those of us who are persistent will have a success story to tell.
I'm tired of listening to them that say that you cannot get a quality education from the UOP. The school is ideal for students who work very busy hours, manage families, run companies, or just want to learn. If it were not for schools like the UOP, where would these students attend? Who has time to manage families and attend school physically for hours each week? Let's face it; the invention of the UOP was a phenomenal idea. It has revolutionized the way one is taught as did the Google creators when they discovered a new way to search for information.
UOP has problems like every other educational institution. 300, 000 students cannot all be wrong in their decisions. I consider myself to be a very open-minded individual. I can identity students who are trying to get a free ride and those who want an education. Believe me; the school will expose those students who are not there for a serious education because they cannot keep up with the more focused students and will eventually drop out.
So keep in mind when degrading the UOP, this school has built a level of confidence in students who want to succeed in life. Everyone cannot go to private universities due to their personal responsibilities. If you cannot attract the number of students you need to impress your stock holders or create a successful program to compete with the UOP, then you should give the leaders of the UOP the credit they deserve. We are the university that is innovative and transformational and that's what is attracting over 300, 000 students.
I just checked my checking account online and there is a debit for $74.76 to an O>H> Thornton. I do not have a clue what this is for and when I called the number [protected] there is an answering machine that states they are on mountain time and I should call during business hours. The message is muffled and I can't understand what the company's name is when the machine picks-up. At any rate I have not authorized any debit transactions and now it's costing me $28.00 to stop payment. I AM FURIOUS TO SAY THE LEAST! If anyone knows who this is please inform me so I can pass the information on to my State Attorney General.
I am currently having the same issues with a class that I "auto dropped" per my academic counclor and now my financial counclor wants me to pay for it.
From: Karen Basany [mailto:klemmonb@ca.rr.com]
Sent: Friday, April 18, 2008 4:57 PM
To: 'Vanessa Leon (Financial Svcs Representative)'
Subject: RE: [protected]
I just checked my bill online and it is wrong again. This is the 3rd time on billing mistakes.
1) At the beginning (summer 07) when I paid in full because the government ran out of funds. I got a call from Kelly Gibson saying that I owed more money even when I paid in full (without government TA). She did not even apologize for the mistake.
2) I recieved a letter dated 10 Feb 08 stating I owed over $2300 and it scared me. It took me a while to realized that it was 5 tuition assistance forms improperly processed. I visited my education advsior and she informed me that the government will not reimbuse me if I paid. I will also be writing a comment saying that University of Phoenix can not process US Air Force government forms correctly. My advisor told me there was another lady at our Air Force base who had the same issues.
3. Then today, I got another phone call saying I owed $1100 for MDA 570 and the tuition assistance form of $562 that I sent over on 25 March was recieved but not processed. I had paid $900.00 but Vanessa Leon had the nerve to tell me that I owed but the full amount but she could not count on the government TA form until week 3 of MBA 570. (MBA s70 stated 8Apr 2008) I have not even had MBA 570 week three class. I do not appreciate the harrassing 2 phone calls especially when my bill is not right nor the online system.
I had paid $800 into MBA 570 with an incorrect billing statement. (Really $900 because i owed for last class for resources that consisted of no functional copiers (2 were broken) and 3 computers offline in the crowded computer lab.
I very disappointed with University Of Phoenix
Karen
Below is a sample of the emails that I got at work and home computers and not counting the letters.
University of Phoenix
-----Original Message-----
From: Vanessa Leon (Financial Svcs Representative) [mailto:Vanessa.Leon@phoenix.edu]
Sent: Tuesday, April 15, 2008 12:40 PM
To: klemmonb@ca.rr.com; karen.basany@losangeles.af.mil
Subject: IRN:[protected]
Dear Karen:
It is our goal to provide you with the best possible service; However, for us to provide you with access to courses, transcripts, and other materials, your account much be current. The amount of $1, 368.50 is now due for MBA/570. The military has been invoiced for their portion of $562.50 in accordance with the approved TA. For your convenience, you are able to view your account detail and make payment via the student website at HTTPS://ECAMPUS.PHOENIX.EDU. If you have already made payment in full, thank you and you may disregard this email. I wish you success as you continue your educational goals.
Sincerely,
Vanessa
Vanessa Leon for Kelly Gibson / Third Party Billing
University of Phoenix | Axia College of University of Phoenix l So Cal Campus- Admin
3090 Bristol St. | Costa Mesa, CA 92626
Phone: [protected] x31148 | Fax: [protected]
unethical business practices!
I just want to urge anyone who is considering the University of Phoenix to please reconsider. First and foremost, the extremely high cost of tuition at the University is not a fair exchange for the subpar education you receive. You will be paying for shorter classes and peer learning, and from the research I've done, most employers do not recognize a degree from University of Phoenix as much more than a piece of paper.
I made the smartest decision ever by changing schools. I now attend Oklahoma State University. Not only is it a division one school more widely recognized, but its CHEAPER! The kicker is, the classes you take at UOP are mostly non-transferable to any State funded or division one school. After many arguments and debates, frustrations and setbacks, a number of Oklahoma colleges finally took UOP to court just to get a course catalog with comparative class information for their courses so they would no longer be left with the burden of trying to determine which classes you need credit for when transferring. Secondly, you cannot get a transcript of your classes from UOP unless you order it from the main campus either online, or by calling at a cost of 7.00 per transcript. Need an overnight transcript? How about a charge of 45.00 + the cost of the transcript itself! Yep, you got it! 52.00 dollars for a piece of paper delivered to you the next day (within 2 days if you don't order by 10am Phoenix time!) I've sent heavy parcel mail via Ebay transactions for less than that overnight!
The bottom line is, The University of Phoenix engages in unethical business practices. I have filed formal complaints against them with the Better Business Bureau. Will that make them change their ways? Probably not. But an informative website like Complaints.com help average people like myself make informed decisions. Should you decide to attend UOP, I'd like to say "I told you so" before you're the next person here expressing your frustration.
this school is double charging its students when they try to leave and they also direct your funds to lenders for collections. they are charging you for classes that you have not taken and that is a breach of contract.
The University of Phoenix has lost their accredidation! Those would be the headlines that you would be reading today if I had anything to do with it. You've read the complaints on this site and other websites, essentially shady practices by the University of Phoenix. Yet the University of Phoenix is allowed to continue to conduct shady and unethical buisiness practices for one reason, the Department of Education allows it to happen. The Department of Education is as gulity as the University of Phoenix in that even after complaint after complaint to the Department of Education regarding the University of Phoenix, they sit idle. The Department of Education in this case has failed to protect the very people that they are here to serve and has failed in thier mission which is ensure that American's get what they pay for; a good quality education at a reasonable price. That unethical schools are not allowed to exist. The Department of Education is the University of Phoenix's best friend.
I have had practical experience 1st hand. Most of the stories stated here could have been written by me as these are all shared experiences. It seems University of Phoenix and the Apollo Group have perfected a system for defrauding people.
I started attending University of Phoenix for the first time in 2006 to pursue my Bachelor's of Science in Business Management, I had excellent grades. I was working for a job where it was mandatory to work during peak season. I submitted all of my homework, attended all of my classes except the last one, the instructor failed me because I was not able to take off work for the last night of class, and the school allowed her to drop my grade from an A to a D-. My daughter attended University of Phoenix, she was in her core classes, she was told by her academic counselor that she had to take her maternity leave more that three months before she was due to deliver, they held her refund for over a year, and never gave it to her now they are telling her that she owes them 5, 000.00 and cannot get her transcript.
Now I am currently a student of UoP and every time it is time for me to get my refund I get the run around. Last year they made me pay for four classes then sent me a little over a thousand dollars after I raised holly heck with them. This year I have straight A's not on any academic or financial probation. I was told that I would receive my refund of over 3, 500.00 on June 7th, then on June 15th, then again on June 22nd, then I was told on the 29th that my money was deposited in my account but today is July 1, 2012 and I have nothing.
I have told these people at the school that I am having medical problems and need to purchase my medication, having financial problems and they claim they care but they don't. Bottom Line is I went online this morning to check my account, University of Phoenix has charged me for my next two classes when they have a letter one file from a year ago telling them that I will manage my own funds. They do not honor their word, nor the word of the students. The have no morals, they are an unethical business and the steal the students refunds, I need my money I am paying for the loan. Then they have been lying to me for a whole month so that they can make me pay for the next two classes that do not start for a month.
Hello there,
I am sorry that you have not had a good experience with the University of Phoenix. If you have a specific issue that you'd like us to look into, please contact the Office of Dispute Management. They will assist you with filing a formal grievance. Please feel free to contact us at UofPhoenix@phoenix.edu or [protected].
Kind regards,
Libby Bailey, Sr. Student Relations Administrator
for the University of Phoenix, Office of Dispute Management
I want to comment .. I was enrolled with UOP online three years ago .. I completed two written assignments for one class. Was offered a new job in a new state and was relocating. Called them and they said No Problem to withdraw and start up again later on. I asked if I owed anything, they said don't worry about it .. you will get something in the mail, if you do. I asked about my student loan - they said there would be no billing of the student loan because I had completed the required percentage of the quarter or class or whatever .. three years later .. I get a phone call that I am in default of my student loan and it has been purchased by Texas Guaranteed and that they were getting ready to garnish my wages .. at first I thought this was a hoax .. a way for them to get me to send them money .. I took down all the information and started doing some checking .. looks like I do have a student loan and it is in default .. and it's about 3, 000 .. so after talking to the guy at the FAFSA site (who by the way, said they hear stories like this all the time from people) I found out that there is very little I can do about it. Whatever University of Phoenix billed for, I now owe 3, 000 and if I don't do something quick they will be garnishing my wages .. sweet .. I am going to be paying on this loan for quite some time and all I have to show for it is two completed written assignments for one class .. and those assignments are about two paragraphs each .. pretty expensive wouldn't you say ? .. I just wanted to personally THANK the University of Phoenix for a wonderful experience .. it has been truly rewarding ..
I am so fed up with UOP. I am researching other schools. The financial aid that is rewarded to you as a student goes to pay for classes 4 months in advance. Disbursements are never on time, if you get them at all & for one class I am now paying $1740.00. Tuition goes up just about every semester. I have 3 Stafford loans & a Pell Grant, which is exhausted due to the tuition hike. How can they use your disbursements to pay for classes 4 months down the road? Is that even legal? My academic counselor & financial counselor are often changed, so getting the same story from anyone who works there is almost impossible! I will be reporting them to the department of education and BBB! I am considering becoming part of a class action law suit as well!
I am attending UOP. I have been for 2yrs now. I am working on my bachelor's now. I've had constant problems with financial aid. I've had to take out loan after loan, as the cost of tuition keeps rising about every semester. For one class per semester is $1740.00. And now I am not eligible for many of my disbursements because the school is using my disbursements to pay for classes 4 at a time. That's right the four classes are prepaid before I even take them. UOP makes sure they get paid, while constantly promising disbursements that I have never seen. Why isn't someone investigating this school. I am trying to transfer to a cheaper school, and I plan to become part of a class action lawsuit!
educate yourselves before signing anything people! Its not U of Phx fault, its your own for not looking at the financial aid master promissary notes or even your own syllabus. Also, to the person above who was withdrawn automatically from class, you have to miss 2 weeks of attendance before that happens. That entails not posting on at least two days of the week. Again, something your syllabus would have told you. University of Phoenix actually helps its students a lot more than traditional schools do. What other school would go over your entire syllabus with you and help you through your website for your first 9 weeks of class? This school is amazing!
i have had it with this unprofessional pathetic "school". I attended a community college after high school and wish i stayed there but figured online was easier. They play games constantly my financial advisor doesnt answer her phones or emails and when she does she makes NO SENSE. My counselor calls me every 10 minutes and i signed up way too easy..i had grants and loans way too quickly extremely scary. Anyway i completed 2 classes which cost me 2, 600 which is CRAZY i was gana stop cause everything was way too weird but my conselor convinced me to stick it out...i started my next two classes and started freaking out when i thought about all the money i was wasting...so i called ans said i wanted to drop asap i attended 3 days of my 2nd set of classes, and apparently now i have a bill for $300 dollars! 3 days of classes ! they fd me around long enough im so upset with myself for not looking into this school and researching before i signed up! now im screwed and have to work to pay off this [censor] that wont amounbt to [censor]! dont let them waste ur time! and money!
inadequately specified online java editor & program development environment
A grossly unfair, non-specified software development environment for online sw development classes, i. e. online java (a computer language) courses.
After having recommended your school, I am extremely disappointed in your inability to specify a general online development environment (for those students who don't have an sw online development java editor & java (idep) interactive development environment, available elsewhere). students are “hung out to dry”, i. e. no support! by you, not specifying a specific java editor (computer language, here java) in lieu of an english (natural language text editor) i. e. notepad.
Math is not english! in notepad a minus-sign, a hyphen, & negative-sign, all print as the same character (i. e. there's no need to distinguish). whereas in math/java a minus-sign, subtract-operator, or a logic not-operator each must be treated differently.in the absence of you not specifying a java editor, java students who choose notepad (an english language text editor) are in a “world of hurt”. therefore; “flash, you cannot safely use a natural language editor, for java source preparation! for each sw development course, you must specify the sw editor & the idep (interactive development environment platform). I know of three students who dropped a java class, probably because of this problem.
Overview of University of Phoenix [UOPX] complaint handling
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University of Phoenix [UOPX] Contacts
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University of Phoenix [UOPX] phone numbers+1 (844) 937-8679+1 (844) 937-8679Click up if you have successfully reached University of Phoenix [UOPX] by calling +1 (844) 937-8679 phone number 0 0 users reported that they have successfully reached University of Phoenix [UOPX] by calling +1 (844) 937-8679 phone number Click down if you have unsuccessfully reached University of Phoenix [UOPX] by calling +1 (844) 937-8679 phone number 0 0 users reported that they have UNsuccessfully reached University of Phoenix [UOPX] by calling +1 (844) 937-8679 phone numberCustomer Service+1 (877) 832-4867+1 (877) 832-4867Click up if you have successfully reached University of Phoenix [UOPX] by calling +1 (877) 832-4867 phone number 0 0 users reported that they have successfully reached University of Phoenix [UOPX] by calling +1 (877) 832-4867 phone number Click down if you have unsuccessfully reached University of Phoenix [UOPX] by calling +1 (877) 832-4867 phone number 0 0 users reported that they have UNsuccessfully reached University of Phoenix [UOPX] by calling +1 (877) 832-4867 phone numberTechnical Support+1 (602) 557-5566+1 (602) 557-5566Click up if you have successfully reached University of Phoenix [UOPX] by calling +1 (602) 557-5566 phone number 0 0 users reported that they have successfully reached University of Phoenix [UOPX] by calling +1 (602) 557-5566 phone number Click down if you have unsuccessfully reached University of Phoenix [UOPX] by calling +1 (602) 557-5566 phone number 0 0 users reported that they have UNsuccessfully reached University of Phoenix [UOPX] by calling +1 (602) 557-5566 phone numberDispute Management
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University of Phoenix [UOPX] emailsarsc@phoenix.edu100%Confidence score: 100%Supportmichelle.graff@phoenix.edu94%Confidence score: 94%sharla.hooper@phoenix.edu94%Confidence score: 94%Healthandrea.smiley@phoenix.edu94%Confidence score: 94%Communication
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University of Phoenix [UOPX] address1625 W. Fountainhead Pkwy, Tempe, Arizona, 85282-2371, United States
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University of Phoenix [UOPX] social media
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$34000 dollar debt for an unusable two year degree
![Galgotias College of Engineering and Technology [GCET]](/images/business/48-48/132415/galgotias-college-of-engineering-and-technology-gcet.jpg)


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This school is a real scam I can agree with that one I am also going through a situation with these scam artist. They really do not help all they want is money. They threatened me with a letter stating that if i did not pay for the two classes I failed they would not give me my transcripts. i do not have a degree from this school and do not plan on getting one. The amount of money that they want is crazy. They are only threatening me for 2, 210.00 which is not alot but I am confused what am I paying for and whay are classes this much can someone explain this to me.
I too was a student at UOP. I transfered to the school when I discovered I was pregnant. After I had my baby and went to transfer back to my starting college the school told me that all the money from financial aid and student loans would be sent back and I would have to pay out-of-pocket the entire cost of all the classes I had taken. This is around $9, 000! I know that there is lawsuits against the college for doing this same exact thing! I've been trying to contact people to resolve this matter, so far no luck. Now they call me every day on the hour harrasing me to pay this full amount immediately or they will turn me into a collection agency. On top of that every day that I do not pay them I am charged at their interest rate! Please if anyone knows how to beat this fraud college contact me at kewow18@gmail.com.
to add - I chose this as my starting out school, and I'm 19, so now I'm completely screwed with trying to start over. It sucksssss
I'm going through the same thing :[ I took TWO classes, withdrew, STILL got booked for the next two, and now I owe $4, 000! FOR TWO CLASSES! If there is anything I can do, please let me know :/
Does anyone know what we can do legally? I am also a student at the UOP and I need to know if there is anything we can do legally to stop this. I am currently being ripped off with financial aid. I am going to investigate more on Monday. But if anyone could lead me and other people to what we can do about this it would be wonderful!
Thanks
Diane D.
Current UOP student
I have run into a similar circumstance, I was signed up for a PhD to start in 12/07... the logistics of the online blackboard was a joke. I emailed the instrustor several time throughout the week and never received a response until Sunday evening - just said that the assignment was due by midnight or I couldn't continue. The email did not address any of my questions, so I couldn;'t conplete the assignment, and missed the start date for the PhD program and had to wait 9 months to a year for the next cycle. So I mailed back all checks without cashing them. 9 months later a $300 scar from Sallie Mae showed up on my credit report, I have been working with both U of P and Sallie Mae since October, to no avail. But I refuse to pay for something I never recieved, no class, no work, no response, why should I have to pay anything to them?
David
going thru the same crap with them on the financial bit...couldn't understand how I owed them money and fannie may..they never sent the money back to fannie may...and the other part was grants etc...this school will financially screw you over...single mom here too.