I was going to uop online. Everything was going well until I had to retake a class. I dropped it and retook it again the next semester. However the financial aid office said it was going to give me a partial credit in payment since I had already paid for the first class. They were going to charge me $300. Instead they charged me $3000. What??? Classes are not even $3000. I tried to resolve this. I called, emailed. I got locked out. I could not continue my education. I have buried this deep and it makes me mad. I am trying to get my transcripts but the website has an outstanding balance - which I cannot even see.
I just want my transcripts. I want them to correct what they did to me.
I am trying to better myself by getting my msn in nursing.
They are holding me back please help
I attended the University of Phoenix in 2009. I attended two classes. I was very unhappy. I suppose I wa...
Wow, This many years later and I wish I had looked in to this sooner. I was mislead as a single mother with only a high school diploma that I would receive grants and everything paid for at no cost to me. Here I am 10 years later, No degree and 35, 585 in debt, still a single mom and cant buy a home because this has destroyed my credit. Is there any hope for this situation?
I work for social services and was a Secretary at the time. I enrolled in UOP so I could continue to work (I had 4 kids to support) and I was trying to promote to analyst and higher so a degree in Human Services would have really helped. After talking with the enrollment counselor and being assured, more than once, that my credits would transfer to the California state university system, I eagerly enrolled into the bachelor's program in Human Services.
Immediately the counselor sent me to an orientation and financial aid session with a group of other enrollees. They put us in a room and sat us down with FASFA papers. The financial aid people walked us through the FASFA forms and told us what to write down and told us to sign (Apparently we were also filling out loan papers as well). After orientation we were given our class schedules and start dates and congratulated.
A few weeks later I was informed I needed to apply for another loan because it was time to pay tuition again and my first loan had been used up! Well first of all i never realized i had gotten a loan. I was under the impression i got a FASFA grant, i had to buy all my books and materials out of pocket and didnt receive any disbursements like friends and relatives who have student loans received to help with those things as well as Transportation and living expenses. Oh yeah and tuition was going up!
This pattern kept repeating after every two or three classes! Each time tuition went up. I think in the whole time I attended I got two small disbursements, one for $200 and one for $700 and my loans totaled almost $30, 000! I was livid when I saw how much they had cheated me out of. I was just a couple of classes short of graduation when I had to stop attending. I just couldn't afford to keep taking out their ridiculous loans. I thought I could eventually get back on track and transfer to the UC system and finish but then was told their credits wouldn't be accepted. So...now I have a mountain of student debt I was tricked into accumulating, worthless credits and no degree! I did eventually make it to first level management but I cant get promoted any higher without that degree and I've now been employed there 22 years. University of Phoenix sucks. The teachers with the exception of a few know nothing, the recruitment and financial aid staff should be jailed and the school closed!!!
There was enough financial aid to cover my tuition and other expenses for school year 2017-18. However the University of Phoenix (UOP) unjustly returned a portion of my student loans for the 2017 semester after I graduated June 2018. According to my loan servicer FedLoan Serving, the funds were returned in November of 2018. Now the UOP has placed an unsecured loan balance of $5, 196.00 on my credit report via a collection agency and this balance, I do not owe. I have disputed this with UOP. I have contacted the US DEPT OF EDU, FTC and FSA. So far I have seen no results. I have documentation that proves I do not owe this balance and that no loans or grants should have been returned on my behalf by UOP. I was sent an updated account history I requested but the second one was one that could be manipulated. It was typed up in a word document and it was not like the original ledger I had previously received.
This is a new issue that came up with University of Phoenix (UoP)that is in conjunction with the general degree mill, and quality of service.
1. This is a lower quality education than Ivy League, and this is accepted by supporter and non-supporter of the UoP model.
2. Recently UoP also updated their platform to base off of blackboard. this is not necessarily bad, but the implementation of the product resulted in non-functional educational process. Negatively impacting instructors as well as students in fulfilling their roles, as well as impacting the quality of delivery.
3. Along with the disorganized migration to an unfinished product, and likely the main cause of this new issue: UoP now demand more time investment from on-campus students. It looks like they took the online curriculum, levy it on on-campus student, then add in 4 hours of class time.
This is another indicator that UoP is going to be out of business sooner than before its last upgrade. Along with other pressures to stay in business, these poor decisions does not help them stay in business. We should consider that the ultimate purpose of a college education is to learn to think. UoP may not be qualified to teach "how to think"; in the interests of quality of service, delivery of a promisse, or making good decisions.
You can still decide to obtain a degree from UoP. Consider the risk of a degree from a university that will be closing. I am giving it 10 years before it sells to a different investor, going out of business, or downsizing to a small online population. As a result of poor thinking.
University of Phoenix took my money and when I got close to finish they said I owed them $2, 000 dollars and...
When I began at Axia, I was told they offered Med billing/coding that also offered certification and job placement. Exactly what I needed. I am a USN vet and was using my GI bill as well as the pell grant. While I had some issues with admin in the beginning, after I got going I was excited to run with this program. I obtained A's in all courses and at the very end of what I thought was my med billing/coding program, I was contacted by axia admin telling me "sorry. We were mistaken before but if you want a med billing/coding degree, you'll have to continue with your last courses in health admin and then continue on for a whole other year to get the degree promised. So of course I continued on with my education, once again following the promises given by axia admin that I, for sure this time, would end up with the desired result of a medical billing/coding degree and certification along with job placement assistance through the university. I firmly believe the university scammed not only me but the fed gov to suck dry any funds they could. Not only did I NOT end up with my degree program, certification or placement, they ended up only giving me an associate degree in the (art) of health admin. A nice way of saying healthcare general studies. I have tried contacting the admin there several times and even requested contacts back to which I received no response. I will not pay for trash. And that's what my degree is worth. Anyone know how to resolve this issue please.
When I enrolled, it took me two years to complete my bsn.
However, during my msn program, I was repeatedly told I could not enroll for the next set of classes due to failing a course. I was made to wait up to 3 to 6 months before the administration finally approved my readmission.
There is no standardization among the professors. When I received a failing mark from the first professor, I received an a from the next professor for the same course.
I was in this msn from 2004 till 2016. That is a twelve year course for what should have been another 2 years.
I have since discovered that my education does not seem to apply to the nursing world as I was taught.
While I am proud of my accomplishment, I do not feel that uop is legitimate in the manner that they prolonged my education unnecessarily.
Joan enering, r.N., msn
I have been enrolled since January have racked up a over $3000 bill due to them not processing my finanical aid in a timely fashion. When I call nobody knows anything and can do nothing to be of assistance. This school is a total fraud they treat students like a number one of the worst decisions that I have ever made. I would love to be able to work towards getting fake schools like this closed so that no other person goes thru this hassle. As soon as I am able to I will be withdrawing and entering a locally accredited school. With real people who care and know what they are doing
I'm reading all the other post from uop classmates, and it all sounds very familiar!! I've been in school since october 23 and as of today january 30th, there is still no returns or stipend!! Everything they have asked me for has been filled out and fax or sent by signing in to ecampus! I have been on the phone with them everyday with the exception of weekends and holidays, it's really frustrating especially with two small children and one income! I really don't understand their process? I've talked to soooooo many different people but in the end nothing! Something really needs to be done! I've thought about going to another school because of this! To top it off it all started with name change & they spouses tax information from 2016! I need to hear back from someone asap! Trying to be professional! But I might need to call an attorney to get the ball rolling.
I was totally mislead when signing up with you and only went to school for 5 months they have stolen 3000 out...
I am a Focus to Finish Scholarship recipient, and the new financial aid disbursement policy has negatively...
This school deserves no stars, I totally agree with the other reviews. University of Phoenix is a scam and it...
There are ongoing issue with UOP financial department timely processing of student excess refund balance. I...
I attended UoP from [protected], with the promise of graduating with a bachelors in accounting, and also job...
University of Phoenix Sanctioned by the Government - The university was found by the GAO to have prioritized...
I have been proactive in efforts for re-entry of online classes on 8/15/17 with UoP. My advisor took leave due to a family emergency; this was learned when I hadn't heard from her so sent an email requesting an update. An auto-reply came back to me stating she was out and if i was anticipating a 8/15/17 enrollment start date, she would not be back in time to achieve this and I should call a number. I did that. Another advisor entered my paperwork and said I would be hearing back from them. Four days passed so I called again. This time my original advisor was back in the office and took my call. She said they needed my high school information. Now remind you, I have been enrolled at UoP previously with all documents submitted and cleared. This advisor said I could not start because they needed the paperwork again. NO ONE EVER WAS ASSIGNED TO MY CASE DURING HER LEAVE. NO ONE EVER CALLED ME AFTER THE PAPERWORK WAS ENTERED. NO ONE DID ANYTHING TO ASSIST ME IN THIS ENROLLMENT! UoP proved a lackadaisical process and procedure in a time when a UoP employee was unable to complete their duties for any given reason or absence. My goals have been severed and put on hold due to an absence of procedure in such situations, and allowing a student to shoulder the burden due to their lack of planning. I am so disappointed and do not wish to LEARN from such an institution!
I would make the complaint but as I am in school right now, I don't want this to get in their hands just yet. I have to make a decision to withdraw and go with the class action lawsuit or not and just get my BS degree since I'm under a year of graduation. Don't really know what to do right now spoke to another company about this they said to take a day to think about what to do. So that's what I'm doing. I'll get back to you once I decide and I can explain whats been happening and why I'm so upset. Thanks
Unfortunately once again, I am going to have to leave
a negative review for this school. This school
decided to end my class for me today, when they wanted
to on their terms, with no regard for my individual
After a few weeks of struggling with one sick child
child with a bedwetting problem, another child with
after-school activities, a verbally abusive husband
recently placed in a wheelchair, and no help with any
household chores, I fell behind in certain aspects of
the class. To be very specific, what I fell behind in
wasn't reading my books or following the assignments,
it was the interaction requirement where students are
required to post reviews in response to book readings
and content-related questions. They consider posting
an attendance requirement.
This posting requirement is insignificant in
proportion to the rest of the class content, and my
grade was still an A. People make up ridiculously
inane comments just to get points for interaction. In
fact, there was a woman in a previous class who could
barely compose a sentence, who was stealing other
people's online works, and posting without references.
Complaint after complaint yielded no results, and I
was disciplined for sending her an email accusing her
of plagiarizing, and they still gave her credit for
the class, I'm sure. I posted a review about that
The administration this evening provided me with an
excuse that the DOE requires them to keep track of
attendance, and that near-death circumstances are
required to be able to reinstate a class cancelled due
to attendance. I was told the system automatically
They do not track login/logout and do not consider it
attendance, therefore they refused to acknowledge that
I was still reading my books and perusing discussions.
I know that their refusal to reinstate my class had
nothing to do with DOE, and everything to do with
placing this ridiculous policy above my worth as a
Now I have an employer who is never going to pay for
the class because it wasn't completed, and the school
won't reverse the charges, I'm sure. I'm not paying
for the class, because I can't. I went to them to
improve my life, and instead they left me with a huge
bill that I'll never be able to pay back.
I'm posting this everywhere because I want people to
know they don't care about the work you do, or who you
are. They care about policy, your student number, and
that's about it. I would avoid this school. I've
gone to other colleges and never was I locked out of a
class due to attendance (and this I wouldn't even
refer to as attendance), in the midst of completing
I had planned to finish the posting requirements today
though late and accept a late grade, but they
destroyed my opportunity to do that as well. A
student can choose to have mediocre grades and
attendance and accept a mediocre grade if they want
to. That is none of their business.
I know there are a lot of different complaints on this
school, as I have a colleague who is attempting to sue
them right now regarding a similar issue. I'd watch
it if you plan to go through them as they will cost
you a lot of time and expense.