I enrolled in UOP received a loan for 20, 000. I was informed that only half of my loan could be disbursed...
I had a and am having a bad experience with The University of Phoenix, that seems never to end. I enrolled in...
I was told I had no credits tht transfered from my previous college. I was told I had to take a class in Medical Records. Which made no sence when I have been Medical Records Director for 3 plus years. Durning the class I expressed to my enrollment and academic that I will not be doing my BA through their University of Phoenix. Within 3 days which is the last 3 days of my Medical Records class where I had an average of 99.2 the professior goes back and changes grades that where already posted. He state I had cheated. I call the professior where he tell me I have 24 hours to admitt it or else. I told him I have nothing to admitt. I did nothing worng and my report showed zero internet and zero sources with and over simiularty of zero percent. He told me "Fk ###" and was extreamly rude. I called UOP and after 3 days of calling and not reciving a return call I called a gain on 4th day. I spoke with the Academic and she stated he has no right to speak to you this way nor I can not understand how he can go and chage letter grades after posted all the way back to week one. As instructed I wrote everything out that occured and emailed to the academic. Then I find out I have had credit and I should not have been forced to take that class. ( Why would they care they got thier money).
One Month later I recieve an official letter by (email) from UOP stain I have 10 days to respond or I will be suspended. I responded immediatly. I recieve a email from a person within the UOP tha says this will take 10 -12 week to be evluated by the ethics board again part of the UOP not a non partical part as the handbook states. I email his guy back and he states 10 - 12 week. I responded again I graduate in 4 week. He said now you don't if we allow you to graduate at all. You may be kicked out, recieve a failling grade for that class, and receive academic suspention on you transcripts so you can never attend college again. ( remeber I am stilll taken my last two classes) 3 weeks from being completly done. But it is ok for me to stll continue my class so they can recieve thier money.
Dose anyone know who I should contact?????
I have been a student at the Universty of Phoenix for 5 year now and I regret ever getting involved with thi...
If You have been wronged by University of Phoenix & ARE INTERESTED in Class Action Suit Against University of Phoenix then please contact me through this website.
Fraud - Misrepresentation - Theft, You Name it!
Who remembers the old ads about University of Phoenix claiming that all of their instructors were professionals in the their fields? Ever hear those commercials anymore? Not!
I went to Univ of phoenix in [protected] but I left because of their bogus instructors, ridiculous eBook Textbooks and the fact that they just kept trying to get more and more money from me. I was supposedly on 100% financial aid however there just seemed to be something I had to pay "out of pocket" with every course. It got ridiculous. So I left and I went to Heald!
Now Fast forward 5 years and I've graduated from Heald and getting ready to move on to my BA when I meet with National University and they need my transcripts from UoP... No problem I think cuz I don't owe them a dime...WRONG!!
I go to UofP and process a request for my transcripts from within the student website - But... I get a message that they won't release my transcripts because of a "corporate hold" trying to steal more money from me.
I go to my lawyer who drafts a letter demanding that they release my transcripts, after he explained to me that holding college transcripts hostage and demanding payment from students who receive financial aid is not only against FERPA rules but also against the rules of Federal Financial Aid!!!
I was recently harassed by a mentally unstable student repeatedly and asked the instructor to deal with the situation. She said it wasn't her job. It was so bad that I lost sleep and was mentally stressed out because I had to work with this woman in an online learning team. She would fly off the handle at all of us in the team and accuse us of very surprising things. Finally, after the instructor telling me over and over that it wasn't her job, I went to my counselor and the DON who told me that the matter would be taken care of. Then a week later I was sent via UPS a "warning letter" of my misconduct toward the woman who was harassing me! I couldn't believe it and it wasn't true (I have all of the posts to prove it). The worst part it that the letter was signed the "Academic Issues" team and none of the people at this school will tell me who was on this team and how exactly they came to this decision. I was absolutely shocked so I felt entitled to answers. I told them that I was going to get an attorney if they didn't answer me because I felt it unfair to be anonymously disciplined without a signature or contact person. Now none of them will talk to me. Has anyone else experienced something like this? If so, I would like to file a class action lawsuit for harassing, unfair, and unethical behavior. I am halfway through the program and 20, 000 in debt and do not know if I can finish this program with no safeguards in place against online harassment. Please let me know at [protected]@yahoo.com Thank you.
Dear Ms. Gilbertson (Dawn Gilbertson is a reporter for the Arizona Republic, i.e. AzCentral.com. She can be contacted at dawn.[protected]@arizonarepublic.com),
As I write this e-mail, I wanted to share a little bit of my background. I am a former employee and student at University of Phoenix. More recently, I worked at Anthem College Online. Today, I am working on my Ph.D. with Walden University. As a current student, former online student and employee, I am passionate about education and remain active in helping with efforts to clean up a filthy industry: online education.
I do believe in online education and its primary purpose. The concept of online education is honorable because of its ability to create access to educational opportunities for those with no other choices. The failure of online education occurred at the time when the stream of revenue became more important than the student’s education. As a result, University of Phoenix and other online institutions have become chastised for low quality programs, business practices, unethical conduct, and illegal activities. At some point, the Department of Education would need to take charge of the industry, examine its practices, and if needed, implement policies and procedures aimed at the online education industry. At this juncture, the Department of Education’s policies and procedures focus on traditional ground campus institutions. Therefore, these policies and procedures are ineffective in overseeing the online education industry.
Over the last year, I have filed two lawsuits against University of Phoenix: age discrimination and retaliation. In addition, I have reported University of Phoenix and Anthem College Online to its accrediting bodies and the Department of Education for unethical business practices and illegal enrollment activities such as document falsification. In addition, I have worked with the producers from the PBS program Frontline and interviewed by the New York periodical FRONTLINE. I am currently working with a Special Agent from the Department of Education currently investigating online education practices. I have also been active in helping and speaking with former students, employees, and educators from the institutions.
Phoenix is the capital of online education enrollment. How many online institutions are located in the valley? While reporting on the University of Phoenix, I want to list other institutions worth reporting on that reside here in the valley. Those institutions are as follows: Kaplan University, Ottawa University, Everest College, University of Phoenix, EDMC (Art Institute, Argosy University, South University, Brown-Mackie), Grand Canyon University, Western International University, and Anthem College Online. These are not the only schools actively seeking students in the valley too.
I applaud the reporting and updates on University of Phoenix; however, I hope that you are not engrossed with one institution. All the institutions I have listed use the University of Phoenix as a model. Therefore, these institutions are subject to using the same business practices that Apollo Group has been accused of in the past and present. I urge you to spread your focus on these institutions as well.
In conclusion, I want to inform you of another issue regarding an online institution. Anthem College Online has a sexual harassment lawsuit currently active with the EEOC. Since I have been interviewed by the EEOC, I know the specifics of the case. The EEOC has a very strong case with Anthem College Online sexual harassment charge. Perhaps, the EEOC has a stronger case against Anthem College Online than its previous cases with the University of Phoenix for enrollment practices and LDS favoritism. I think you have another story just waiting to be told. Here is the link to the EEOC site regarding the Anthem College Online sexual harassment case: http://www.eeoc.gov/eeoc/newsroom/release/10-5-09d.cfm
Good luck. If you need any further information, please feel free to contact me.
I began attending the University of Phoenix/Axia College - Online Campus back in April of 2008. The representatives I dealt with all acted on behalf of the University of Phoenix and fed me a bunch of lies and deceit in convincing me to enroll with the University of Phoenix/Axia College - Online Campus. The major issue was with the University of Phoenix/Axia College's Financial Aid Department.
I believe that I was financially manipulated and cheated by financial aid counselors with the University of Phoenix/Axia College, simply to get me to continue attending the online courses with their university. I have battled with instructors in my virtual classrooms about how they conducted themselves and how I was treated overall. I was also not happy with their learning curriculum. I felt that the majority of classes that were said to be a part of my learning curriculum were simply implemented to add a value to the course. There were quite a few unnecessary prerequisites involving the course. I also felt that some of the prerequisites with theUniversity of Phoenix/Axia College - Online Campus were setup to "stretch-out" the course and overall cost a student extra and unnecessary monies in the long run.
I continued to be manipulated by the University of Phoenix/Axia College's practices and I listened to the advice of my enrollment counselors, academic counselors and financial aid counselors, only to eventually be financially cheated when I became fed up with the University of Phoenix - Online Campus. They used various tactics to persuade me to stay enrolled in the course and further try to obligate me on a financial level to their university.
Time progressed and I got so annoyed that I had to even switch my said "Graduation Team" with the University of Phoenix/Axia College (which was no different than my original one). My new Enrollment Counselor, Academic Counselor and Financial Aid Counselor behaved in the exact same fashion. They both repeated the process of misleading me and deceiving me to continue my enrollment with theUniversity of Phoenix /Axia College. I was told by my financial counselor that I would receive substantial grants to accommodate my financial disposition at that time, which was not good because of the economy. My Academic Counselor simply followed the lead of my Financial Aid Counselor. I eventually reached a boiling point and I refused to continue to be manipulated by the University of Phoenix/Axia College, so I attended my last block of classes and I could not continue any further.
I stopped attending the University of Phoenix/Axia College back in July of 2009 because of the profuse mistreatment I endured from their staff. Since then, the University of Phoenix/Axia College has manipulated my online records, changed my classroom attendance statuses in some classes and possibly even manipulated some of my grades. I have been unable to check or verify the pertinent details of my virtual classroom history due to everything being kept on their servers and my being denied access. This is how they manipulate things on their end, for the most part.
I have also been experiencing the University of Phoenix/Axia College trying to bill me approximately $3, 000 when all of my student loans were with Sallie Mae and the U.S. Department of Education. I was also not able to officially withdraw from the University of Phoenix/Axia College, yet because they now threaten to cause me more financial hardship with my FAFSA loans by compromising the monies I already received for my subsidized and unsubsidized federal student loans. It is truly disappointing, but I have not given up.
The University of Phoenix provides not only remedial education and service to its students but forces them to...
A friend of mine paid good money and received her undergrad, masters, and PhD in Education from Phoenix...
I began attending the University of Phoenix/Axia College - Online Campus back in April of 2008. The...
I received a letter from the UOP stating that I had owed way more than I was suppose to. Number one, I never...
This purpose of this paper is to identify a scam!! I am currently a student at u of p, thank god it took me only one class to realize how this so called "educational institution" works. My story is like several thousand others.
I applied for a guaraanteed student loan "fafsa", I was elibale for grant money.
So planning ahead I applied prior to attending, with the expactation the grant money was on the way. My so called "acedemic advisor" assured me the funds would arrive by a certain date. Weeks have since passed, now I do not recieve any phone calls from administration. The same simple questions are left on thier answering service. "when can I expect reciept of my grant money?" and "how much of my student loan funds are due?" is this too much to ask from a so called university?. I have attended 3 university's, 2 community colleges, and 1 technical institute. An 3.8 student! I have been snowed!!
As of today, I am dropping u of p like the terd it is...
Im joining any of the several class action law-suits against this practice of poor business ethics and fraud!
I am a united states marine on the temporarily disabled retired list residing in charlotte, nc. I qualified...
Really??? Everybody who is complaining probably failed a class and is just upset, or maybe they are not smart enough to actually finish a class. I have been attending at uop for almost three years now and am almost done with my bsb/a. I have had the best experience. Sure there are a few instructors I didn't like but that is about it. There are such things as financial agreements, and e-signing of forms. If you don't read them then that is your fault. Everything is in there and it is really that simple. This is probably why all of you where not successful in school... Go to the local community college
I have been an on and off student at this so called university for 5 years. I would have finished my degree a long time ago if they were not ripping me off and scamming me. Well it finally happend. The final scam. I take a class, work very hard, submit all my assignments in. My teacher does not grade them, she gives me an F. The school cancels my students loans, expects me to pay them $2100 before I can get my loans back and continue classes. No one was helpful and no one wanted to back me up. My requests were denied. I could not afford to pay off the full $2100 in one shot as I jsut started working again and have other obligations. The school put my balance into internal collections which I slowly started paying. Now I get a call from their corporate office saying that they cannot hold it anymore and will sell my balance to a collection agency even though they see I started paying it. My balance is down to $1800 and I had planned to have it paid off within the next 2 months. They do not even want to work with me there. Well now I will do everything that I can to ruin university of Phoenix. They have scammed far too many people.
I recently quit the University of Phoenix as a Finance Counselor. I was promoted to that position after working for them for about 9 months. I worked with UOP Midwest Division Healthcare I have read numerous stories about the Universities Enrollment Counselors and their horrible conduct. Please don't think it ends with them. Within a month after I finished Financil Aid training I noticed a pattern of the University starting students before they were certified for Financial Aid or even qualified to start the University. They defer payment from students for up to 90 days while they check to see if they are qualified. The result is that I had a student who accrued a bill of over $3400.00 before we even knew if she would qualify for loans to pay this debt. Ofcourse she was given the impression from Enrollment that everything should be okay. That way she would start without worry; afterall the student starting class is the most important thing in this Universities culture. No one had ever explained to this student what might happen if everything did not go well with her qualification for Financial Aid. Whenever I tried to explain both sides of what can happen, I would be called negative by my manager and Academic Counselor.
The student went through class and Admissions found that her previous schools were not accredited so she could not continue with the University of Phoenix. This means she could not remain in school and could not receive any Financial Aid. The student still owed the University $3400.00 for classes they let her into though. Her account was placed in a delinquent status and moved to our collections department after about 2 months per University policy. When I went to my manager and told him this was the most unethical thing I had ever seen a company do; he looked me directly in the eye and shrugged his shoulders without a word. I immediately started looking for a new place to work and soon after that interaction gave my two week notice.
I just want people to know what they are dealing with when considering enrollment in the University of Phoenix. The above story is not the only thing I have been a part of. I have had numerous students tell me about lies they have been told by enrollment counselors. When I reported these lies to management(Enrollment and Finance) I was always told that students hear what they want to hear. Managment always told me that it was a misunderstanding not an outright lie; no matter how often it took place.
So now I want to write some advice to keep you safe. When considerng UoP.
***Please Keep in Mind***
1. If you're not sure...Do not Start Class They can schedule you for class several weeks in advance and certify your Financial Aid before you accrue a bill. Why take chances? It is not them who will suffer if something goes sideways.
2. enrollment counselors will be written up or terminated if they do not have enough students start. There is a conflict of interest. They are wonderful people with great personalities. However, they get credit for starting you two weeks into your second class...if you succeed or not. I had an enrollment counselor who wanted to start a jobless man with 3 kids who would have to pay $500.00 a month to stay in school. She told me that we shouldn't approach the man with the news in a "negative way". Luckily he did not start because it turned out that he had defaulted student loans. Jobless or not they would have let this student start.
3. I was in a meeting with all of the Online Finance Counselors and Current and Co CEO. Last Quarter the University started 100, 000 students by the end of the Quarter only 50, 000 students were still enrolled.
4. Never sign a form called an "Authorization to Close" unless you know exactly what it means. You need to understand both the good and bad aspects of signing this form. UoP usually doesn't volunteer the possible negative side of issues.
There will be those of you who will say you work for UoP and have not experienced any of this. Congratualtions, that does not make what I have written less factual.
Beware of this school. There are hundreds of complaints for fraudulent activity.
I attended the University of Phoenix for six months. At that time I decided to switch to another online school that was cheaper and had different requirements. University of Phoenix was paid for my last term through financial aid, and student loans. I had my transcripts sent immediatly to Capella. Within a few weeks, UoP said they were never paid for my last class, and started billing me for it. I contacted my student loan company, and they showed that all of my classes had be paid. UoP insisted that I owed them money and sent me to collections. I sent a no contact letter, but they continued to illegally contact me. After another year of ignoring the no contact law, they sent the contract to an outside collection agency. I again had to send no contact letters to this agency. They switched to another agency. Afte 2 years of this, they have finally quit contacting me. Another co-worker ofmine had the same problem with them, only they are holding his transcripts at bay, and he can never complete his education anywhere until he pays for classes he doesn't owe for.
One of their ploys that seems to common across the board is to charge for classes that have been dropped. They will not drop the class when requested, and then will charge you because the class was dropped after the drop date.
I attended the University of Phoenix extension from 2000 to 2004. Before I left, they told me that I only needed 12 units to complete my degree, I had eight years from my start date to complete this [protected]), and that since the units I needed were all general education, I could complete them at any community college. If I didn't complete this within the eight year period, all the units I accumulated at UOP would be voided. In 2008, realizing I was close to the eight year mark, I contacted the school in writing and asked for an extrension of time. They granted my request, saying all degree requirements had to be completed by January 1 2009. Not wanting to incur anymore debt by taking out a student loan to attend classes at UOP, I attended my local community college. I completed the units before Jan 1, had the college send UOP an official transcript. UOP received the transcript in Feb 2009. Since then I've had to submit at least two SAC (Student Appeals Committee) appeals to them to have my units accepted. Finally, in August of 2009, My Counselor from UOP called to inform me that my appeals had been denied because they didn't receive the transcript by the Jan 1 deadline. In this same conversation, she offered me the opportunity to attend 3 more classes at UOP (one of which I've already taken) and then the degree would be awarded to me. It seems unfair thatthey can deny me the degree I've worked so hard for simply because they didn't receive the transcript by a certain time, especially since they didn't inform me of this from the begining.
I was enrolled at University of Phoenix and was doing extremly well. my mother recieved both her bachelor and master degree from there. I got a new Job and had to change to online classes, (biggest mistake of my life)
Everything was messed up I am indebt $733.00 because when I caled drpped the class my academic counselor was on vacation. So her sub didn't answer or return my phone calls nor did she drop the call from the class. I was now being charged for a class i sholdn't have been in. This was in January 2009 it is Janurary 2010 and I stillhave one year of college to finish that I cannot finish because they refuse to correct their mistake. So what am i suppose to do now? Never graduate? I am actually pissed off at tghe school because I reccommended soo many friends and family to this school and some of them are having similar isues.
Beware of terrible academic counselor.
P.S I had 3 in one year.