Erasmusu
Reviews and Complaints

I had high hopes when I booked my Slovenia accommodation through Erasmusu, but unfortunately, my experience turned out to be quite disappointing. As soon as I arrived, I realized that the place wasn't what I had expected and I decided to cancel my booking. That's where the problems started.

I tried to get in touch with customer support through email, hoping for some assistance in getting my refund or at least a confirmation that my request was being processed. But to my dismay, I didn't receive any response from them. It's been quite a while and the lack of communication is becoming quite frustrating. I just wish I had some reassurance that the refund is being processed and I can use that money for another accommodation. As of now, I'm still waiting.

The booking ID is #3005077 and the receipt number is [protected].

Overall, the lack of response from customer support has left a sour taste in my mouth and has lowered my confidence in this platform. If such issues are not resolved properly, it can become a major inconvenience for the users. In the future, I would suggest Erasmusu to improve their customer service and ensure that they meet the expectations of their users.

I booked a bunk for a room in Madrid for the entirety of September through Erasmusu.com, because the price was definitely right. But when I arrived at the hostel, the person at the front desk asked for my credit card information and charged me for another night, saying the month I had paid for was not available. I tried to contact someone from the website to get a receipt, so I can get a refund from the hostel, but have had no success getting ahold of them.

Basically, I wouldn't say that this is the most reliable website to use for booking accommodations when traveling. I ended up losing out on €350. I would think twice before making any sort of reservation of this site, because you won't get any sort of customer support if things go wrong.

Erasmusu (erasmusu.com) is a website which seems to offer accommodation for students or anyone who needs a place to stay. Unfortunately, my experience with this service has been very alarming. In my recent move to Turin, I was in need of a place to stay immediately and found a room on Erasmusu. However, the information about the room being a shared space was poorly displayed, so I booked it without realizing it was a shared room.

To my disappointment, the landlord did not respond to my attempts to contact them and I was unable to move in. I had already paid for the room in advance and, to my dismay, Erasmusu had already taken my money without even verifying if the landlord was available or not. As a result, I was forced to find alternative accommodation through Airbnb and had to deal with the added cost and inconvenience.

What makes matters worse is that I have been trying to get my money back from Erasmusu for a week but to no avail. This has put me in a difficult situation financially, and I advise everyone to avoid using this service if possible.

Overall, Erasmusu has left me feeling frustrated and disappointed with this experience. It is a very insecure service that seems to prioritize taking your money over providing reliable accommodation options. As a warning, make sure to read all the details and fine print before booking anything on this website.

I hopped onto Erasmusu (erasmusu.com) as a premium member a while ago. I was excited to advertise my lessons online. It took some time, but I eventually received some interest. But imagine my surprise when they wanted me to pay yet another 250? to see who was interested, even though I'm already a premium member. I was so peeved with the whole ordeal. I couldn't even contact the blasted site owners for some clarity. I tell you, this is a total scam. The site owners really ought to be ashamed of themselves for taking advantage of us like that. I advise that you steer clear of them entirely.

I've been pretty disappointed with my experience using Erasmusu.com to find accommodation during my study abroad program. One of the biggest issues I've encountered is that the website doesn't seem to do a very good job of checking the accuracy of the information that landlords post about their properties, even if they're supposed to be "verified". Personally, I've had a lot of trouble with landlords who don't respond to my booking requests. Honestly, it seems like this happens more often than not. And when it does happen, you're out your money and your time for at least two weeks! To make matters worse, their refund policy is confusing and deliberately delayed, it seems to me. It feels like they intentionally make it difficult for you to get your money back so they can keep telling you that they're trying to "find a similar place" for you. But honestly, 9 times out of 10 they don't actually help you find anything useful at all. When they do actually find something, it takes at least two days and it's often not even remotely helpful. So, if you can, I'd definitely suggest that you avoid using this website if you possibly can. There have got to be better options out there when it comes to finding housing during study abroad programs!

yo if any of yall homies out there like me who had some problems with this erasmusu website, i found out you can report that [censored] to the gov, like the FTC or IC3 on the internet. make sure you save all the messages you got from them, screenshot everything, and keep track of all the drama. you gotta read their terms of service too, so you know what you getting into. the more peeps who report these fools, the faster they gonna get shut down or get their act together. don't let em get away with no shady business, yall!

I'm Tony and I gotta say man, Erasmusu ain't the smoothest platform I've used. I signed up as an Erasmus student for spring 2022, and was interested in booking a flat. At first, everything seemed aight - the platform advertised a flexible refunding policy along with a cleaning service and bills included in the price. I had been searching on other sites as well and this seemed like a great catch for someone like me.

However, once I made the reservation, things got rocky. The landlord reached out to me via e-mail and surprisingly informed me that no cleaning service was included and that bills would be an additional 55 euro on top of my rent. I was caught off guard, you know? I thought everything was straight up and upfront.

Now, I'm only a few days away from my arrival date and I'm still waiting on erasmusu.com's response to help me get a refund. It's a bit concerning because I only have 3 days till aforementioned flexible refund option ends! If I don't hear back soon, I'm not sure what the next steps will be for me.

Overall, I'm fairly disappointed with my experience on Erasmusu so far. I hope things improve, because I know finding suitable housing can be a major cause of stress during an already overwhelming time.

Avoid this company at all costs.

I need to tell y'all, even though some folk leave positive comments, this is the worst rental establishment I have ever had the displeasure of working with. I'm guessing that if your reserving goes off without a hitch, they're alright in terms of being courteous and whatnot, but if you have any complications that require their input, you're in for a world of hurt. These guys are the definition of ineptitude.

There's plenty of other rental middlemen that are actually decent, so don't waste your time or money with Erasmusu.

So, I had a bit of a rough experience with Erasmusu. I needed to cancel a booking because the owner didn't respond within the 48-hour timeframe listed on the website. According to their policy, I should have been able to get a refund. But when I asked for one, I was met with resistance.

After a few days of back-and-forth emails, they finally told me that the owner had given the okay for the refund, but it was too late. I had already asked for it within the allotted time and it should have been done. Instead, the employee was dragging their feet and only responding once a day.

It was frustrating to have to "fight" to get my money back when I was just following the website's stated rules. It seems like I'm the only one who respects them, which is really ridiculous. I don't recommend using Erasmusu. It's been a total disaster. Do yourself a favor and find another solution that will be safer for your money and time.

Don't even try to book with Erasmusu, they will only give you headaches! I'm warning you, they scam people left and right and even delete negative reviews to cover their tracks.

So, I thought I found the perfect room on their website and paid the initial fee. But guess what? A few minutes later, they tell me the room I booked is not available! What a waste of time and money. I immediately asked for a refund, but they didn't bother replying. Instead, they offered me a different room, which I accepted, only to regret it later.

Why, you ask? Because they didn't tell me about the 90 euro monthly bills which were not mentioned anywhere on their website. What kind of shady business is this? I canceled my booking within the 24-hour grace period, as stated in their terms and conditions, but they still refused to give me my money back.

I couldn't believe it! I had to go through the hassle of contacting lawyers, my bank, and different commissions just to get my money back. I even reported the case to the police department! This whole mess took so much of my time and energy, and it's a shame that I had to deal with it while studying abroad.

I wouldn't wish this experience on anyone, so I made sure to inform my home university about this terrible service. I hope future students won't get scammed by Erasmusu like I did.