Athabasca University’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of students are dissatisfied with educational experience.
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I signed up for a course at ATHABASCA UNIVERSITY on July 31st, with a start date of September 1
I signed up for a course at ATHABASCA UNIVERSITY on July 31st, with a start date of September 1. On September 16th, I sent a course withdrawal request form through regular mail. The form was dated September 14th. I followed the instructions on the form to withdraw from the course within the first 30 days in order to get a refund of my tuition fees. However, when the semester ended and I still hadn't received any confirmation of my course drop or a refund notice, I contacted the school for an update. They informed me that they hadn't received my request. They said I could still drop the course, but I wouldn't get a refund. I decided to appeal their decision, but unfortunately, it was denied. They claimed that I couldn't prove I had mailed the form on the date I claimed, and they also mentioned that it was my fault for not checking the status online. I have two issues with this situation: 1. The website and form didn't mention that the request had to be sent by registered mail. 2. If I have to check the status online, why do they even provide a paper form? There is no information on the website stating that I must check the status online. This is the website I used:
Is Athabasca University Legit?
Athabasca University earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Athabasca University. The company provides a physical address, 3 phone numbers, and 2 emails, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Athabasca University has registered the domain name for athabascau.ca for more than one year, which may indicate stability and longevity.
Athabascau.ca has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Athabascau.ca has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Athabascau.ca you are considering visiting, which is associated with Athabasca University, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several positive reviews for Athabasca University have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Athabasca University website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
However ComplaintsBoard has detected that:
- Athabasca University protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Overview of Athabasca University complaint handling
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Athabasca University Contacts
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Athabasca University phone numbers+1 (780) 675-6100+1 (780) 675-6100Click up if you have successfully reached Athabasca University by calling +1 (780) 675-6100 phone number 0 0 users reported that they have successfully reached Athabasca University by calling +1 (780) 675-6100 phone number Click down if you have unsuccessfully reached Athabasca University by calling +1 (780) 675-6100 phone number 0 0 users reported that they have UNsuccessfully reached Athabasca University by calling +1 (780) 675-6100 phone number+1 (866) 990-4003+1 (866) 990-4003Click up if you have successfully reached Athabasca University by calling +1 (866) 990-4003 phone number 0 0 users reported that they have successfully reached Athabasca University by calling +1 (866) 990-4003 phone number Click down if you have unsuccessfully reached Athabasca University by calling +1 (866) 990-4003 phone number 0 0 users reported that they have UNsuccessfully reached Athabasca University by calling +1 (866) 990-4003 phone numberAssistant Professor+1 (780) 689-9781+1 (780) 689-9781Click up if you have successfully reached Athabasca University by calling +1 (780) 689-9781 phone number 0 0 users reported that they have successfully reached Athabasca University by calling +1 (780) 689-9781 phone number Click down if you have unsuccessfully reached Athabasca University by calling +1 (780) 689-9781 phone number 0 0 users reported that they have UNsuccessfully reached Athabasca University by calling +1 (780) 689-9781 phone number
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Athabasca University emailsstellag@athabascau.ca94%Confidence score: 94%Educationdawnet@athabascau.ca94%Confidence score: 94%Managementmacdonaldk@athabascau.ca94%Confidence score: 94%Education
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Athabasca University address1 University Dr, Athabasca, Alberta, T9S 3A3, Canada
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Athabasca University social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more2024-05-13 16:02:11 - View all Athabasca University contacts
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