Walden University Customer Service


Walden University

100 Washington Ave South, Suite 900
United States - 55401

Customer Support Phone Numbers

1855 646 5286(Customer Service) 0 0
1855 598 3427(Tempo Learning Competency-Based Education) 0 0
800 9253 3381(All Other Countries) 0 0
1888 483 8041(Mexico) 0 0
+1 888 483 8056(Bahamas) 0 0
+973 80 004 429(Bahrain) 0 0
+1 800 988 5095(Barbados) 0 0
+32 80 080 689(Belgium) 0 0
+1 800 988 5262(Bermuda) 0 0
+55 800 891 0191(Brazil) 0 0
+1 877 395 7945(Canada) 0 0
+1 800 988 5081(Cayman Islands) 0 0
+30 800 4414 5348(Greece) 0 0
+1 800 988 5080(Jamaica) 0 0
+81 120 993 480(Japan) 0 0
+356 80 062 104(Malta) 0 0
+47 80 033 074(Norway) 0 0
+351 800 208 125(Portugal) 0 0
+1 877 256 1948(Puerto Rico) 0 0
+966 800 844 5397(Saudi Arabia) 0 0
+971 800 0441 5847(UAE) 0 0
+31 207 130 200(Asia, Australia, Africa, Europe & Middle East) 0 0
+1 443 627 7222(Caribbean, Central, North & South America) 0 0
Transcript Submissions
650 South Exeter Street, Baltimore, Maryland 21202

Walden University Complaints & Reviews

[Resolved] Walden University / financial aid

Apr 27, 2019

I contacted financial aid several times regarding an issue and to no avail was unable to get any assistance. Since they couldn't help they told me that a supervisor would call me back within two days. What type of university has its students to wsit 2 days for a response to an issue...

Walden University / student services and removing from class

Sep 15, 2018

I was remove from online class. I was attending weekly turning in my assignment. They was saying I only had 171 points and the grade book. I had a 180. The first week I had 91 points. I redid my assignment made a 90 that's a total of 180. Financial aid saying they have not receive disbursement. There was a balance of $3, 212 now the account has $ 0.

Walden University / reached tuition limit

Aug 17, 2018

I wrote to WU Student Support Team today and Scott Parsons Office of Financial Aid Walden University RE: Case #180813-003912, and the closing my case without a resolution. "To: Student Support Team, Thank you for this information. During the past 10 months or so have written to WU admin and...

Walden University / college credits tuition

Mar 03, 2018

Walden University is a rip off called for information of program next thing I'm enrolled logged in one time and hated the environment online. I called to cancel within time frame no answer, I email three times no response . Sent a registered letter return receipt and finally wa...

Walden University / doctoral program

Nov 13, 2017

To whom it may concern, I began attending Walden University in September of 2014 as a doctoral candidate in the Ed. D program. Since that time, I have been completing the required coursework for the program. Although I have earned a 4.0 grade point average, I found that the coursework was a...

Walden University / financial aid customer service

Jul 29, 2017

When you call the financial aid office/billing office: you have to speak to a series of ghetto call center representatives. The only tools they seem to have are scripts with rebuttals to frequently asked questions. The same thing happens when you send an email. They are on the front line...

Walden University / service educational courses to students

Jun 22, 2017

On May 26, 2017 at approximately 5:47 PM, I received an academic warning from Walden University concerning my doctoral program, the University is claiming that I did not meet the minimum standards for the program after we had completed the requirements for the APA publications manual...

Walden University Student / Marketing strategy

May 08, 2017

Dear McAfee, I bought a computer years ago and your reminder to purchase McAfee pops up numerous times while I am working. This experience has created an intense negative association with your name and I have vowed to not purchase your products due to this recurring irritant. Perhaps thi...

Walden University / Billing department

Oct 21, 2016

I was enrolled in Walden's Tempo Learning, and finished the entire program within 9 months. This was my second master's degree program with the school, and up until now, I have never experienced a problem. When applying for student loans, you are required to take out a loan for an entire...

Walden University / Incompetent advisors, stole refund, deliberately delayed, refuse degree

Aug 24, 2016

I was assigned an incompetent advisor who wasted a year. Then I was assigned another advisor who was good but chose to avenge by lowering already allocated full marks if I raised any legitimate concerns regarding Walden. Bursar kept my refund even though I am done with a 4.0 GPA. Now...

Walden University / Lack of support for internship

Aug 23, 2016

I am completed all course requirements for masters in mental health counseling. Once I completed all the course work I was in need of an internship. None could be found and the school refused to help me telling me that was my responsibility. I was never ever told I had to find this as I...

Walden University / Master's degree in Mental Health Counseling

Jul 21, 2016

Hello, I graduated from Walden with a master’s in Mental Health Counseling. I have hard evidence of fraud on the part of Walden. I want to reach out to anyone with a similar issue. Also, if you have information regarding a lawsuit, then please keep me informed. I am no longer interested in...

Walden University / Scam

Jun 16, 2016

I enrolled in the EdD program with Walden. Six years later and $100, 000 in debt, I am still not finished. The doctoral project study is an inefficient process. Each time I complete a section, the feedback requires changes and then more feedback with additional changes on other areas that...

Walden University / Free-Trial

May 31, 2016

I was given an opportunity to utilize a free-trial with Walden University to consider for my online schooling. I was unhappy with the format and found it very confusing. I then notified them that I would not continue with them after the free-trial. Since then I have been contacted multiple...

Walden University / Master's in FPSY

Mar 29, 2016

On March 24, 2016, I received an email from Walden. Luckily I forwarded this email to my personal account because amazingly, it is no longer in my school email account. This immediately caused alarm, as I assured myself, "This must be a mistake; I must contact Walden immediately". The...

Walden University / this university doesn't use the essential programs, which the students require for the future work

Mar 10, 2016

I have attended the course of Design and Technology in Walden University. We didn’t use such programs as Photoshop, Adobe Illustrator and others, which are essential if you want to work in this field. I was shocked, when the employers found out that I didn’t know these programs and haven’t used...

Walden University / A Ed. d student in the Department of Education

Nov 20, 2015

I must also be a fool believing in Walden University and the Education Program. It is a joke and if possible I would like to join the legal suit of filing against them. I have been in this program where I could have obtained 2 doctoral degrees. I'm still waiting on approval, with the...

Walden University / Unprofessional business practices

Jun 19, 2015

Within the next few weeks, I will not be a student at Walden University. As an institution of advance learning their administrative business practices are inefficient and unprofessional. I have always thought that once an educational institution's main focus is on increasing profit...

Walden University / Unethical Business Practices

Apr 21, 2015

I am a former employee for Walden and was recently let go by the company after seven years. I am pursuing legal action against Walden for various reasons. If you are a former or current student in the college of education, especially if you were a TEACH grant recipient or you feel you were...

Walden University / Irresponsible and fraudulent practice

Jan 27, 2015

Walden University needs to be investigated for the irresponsible practices that exist within its DBA program. As some have already mentioned, their current practices keep students from graduating, not only in a timely manner but in or around the timeframe that they "sell" you when...

Walden University / Lack of help to progress--delayed finish

Jan 25, 2015

I am in the DNP program. In the program, you cannot start the doctoral project until your final year. During this year, all of us in my group have been told that instructors have two weeks to respond to submissions. My professor has literally been on vacation the entire month of December...

Walden University / Law Suit

Jan 06, 2015

A group of past and present Walden University graduate students who feel they have been victims of educational fraud or scams are in the process of preparing litigation against Walden University. This may or may not be a class action suit or each case may be tried on its individual merit...

Walden University / quality of DNP program

Aug 23, 2014

Think twice before you sign on to do a DNP program at Walden University. The Master's program was great! So, I stayed there to get my DNP...the content material was almost just like my master's program and the dissertation writing has been a nightmare. Response is slow. By policy...

Walden University / Discrimination

Nov 18, 2013

I am a veteran with more than 20 years in the United States Army as a motor transport operator. When attempting to enroll in the school for a Master's the faculty member (can't remember her name) said that the university seeks a high standard of their students and I would be...

Walden University / Fraudulent school

Jul 13, 2013

It’s absolutely heart breaking what this school does. This place is an absolute fraud. They will destroy your sanity, keep you locked in a psychological prison, bleed you dry from the cost, and still refuse to grant you your degree. I am out to warn every single person I can to try...

Walden University / Walden University

Jun 07, 2013

RUN FROM THIS SCHOOL!!! I was a PhD student and Walden fraudulently gave misinformation regarding my student loan and auto registered me for classes I did not need nor could simultaneously keep up with working full time. It was the worst experience I have EVER encountered. Please listen and...

Walden University / Walden schemes to get more money

Dec 30, 2012

Walden is a money mill!!! Dissertation students need to watch out! I've been working on the first 3 chapters of my dissertation for 3 years because at every step my chairs have been stalling me. I thought that it was just that my chair didn't know what she was doing, so I asked...

Walden University / I did not enroll for the fall. Walden enrolled me anyway.

Aug 26, 2012

I left Walden University last year. I thought about returning in April but gave notice and did not return calls. I was simply done with the University and never authorized enrollment for the fall. Yesterday, a package came with books from Walden and then I realized I had an invoice for $4...

[Resolved] Walden University / STEALING MONEY

Feb 15, 2012

This school is a money trap and trust you will be in debt as I am. They are also sneaky as hell. I posted a complaint up here a while back and its gone I wonder where??? You guys (walden) exploited a young single woman and put me more than 100, 000 dollars in debt... For what??? I hate thi...

Walden University / have been scammed

Feb 08, 2012

Stonewalled from completing dissertation. Have been ignored, abused, and pushed from mentor to mentor who either resigned or left me dangling for months on end. E-mails and calls have remained unanswered. Am almost $200, 000 in debt. Have evidence. Am looking for others to organize joint claim...

Walden University / fraud in education

Aug 31, 2011

I witnessed a lady who was very lazy and she said that is why she went with Walden. She said she "could buy her degree in counseling." There are many places in the Birmingham Meto Artea, where she could actually earn a degree. For example, the student told me her Walden teacher told her to...

Walden University / Lack of honest advisement for PhD programs in Counseling Education and Supervision

Jul 21, 2011

I was interested in applying for the Doctoral programs in Counseling Education and Supervision and Human Services; I wanted to finalize my academic plans by determining which plan would be right for my career path. The enrollment advisor Lisa told me that I had to send a copy of my LPC...

Walden University / Student complaint

Apr 28, 2011

I have been trying to get a section transfer, I first went to my adviser, she intrun connected me to the intrim program director, which he did not like, they sat on the complaint for some time then they wnet again and told me I needed to submit a formal complaint, ( which Walden University...

[Resolved] Walden University / FRAUD

Feb 09, 2011

DO NOT WASTE YOUR MONEY OR TIME. EXPENSIVE MISTAKE. Six months into my PhD program, I changed the focus of my major and the enrollment advisor kicked me out of the entire school instead of transferring me into the new major. I had to wait months for the program to begin again, and there...

[Resolved] Walden University / cost, lack of response, grievance filed without so much as an acknowledgment...the list goes on!


Walden is a money trap! They do not reply to concerns let alone ADDRESS them! They can't retain quality faculty at this point and it is beginning to be quite evident! I began my Dissertation to have my Chair leave the University. Ok, new Chair. She took three months to reply to...