The complaint has been investigated and
resolved to the customer's satisfactionResolved TXU — over charging
resolved to the customer's satisfaction
txu has a problem of estimating the cost of electricity and they and comquest have estimated an electric bill at my apt. when i didnt even live there ... and they will not adjust it or work with me in any way.. they keep saying it was a hot summer we estimated the bill what everyone in the town would have been.. how can that be when nothing in the apt. was on.. i cant estimate how much i owe them... im so tired of their rip off attitude and they just dont care about their customers... i was willing to pay a small fee for a refrigator that was on for a few months and they claimed the refrigator used 500 dollars of electricity...
The complaint has been investigated and resolved to the customer's satisfaction.