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Conservice Utility Management & Billing

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Conservice Utility Management & Billing Customer Service Contacts

750 South Gateway Drive
River Heights, Utah
United States - 84321
Mon6:00 AM - 8:00 PM
Tue6:00 AM - 8:00 PM
Wed6:00 AM - 8:00 PM
Thu6:00 AM - 8:00 PM
Fri6:00 AM - 8:00 PM
SatClosed
SunClosed
Resident Services
P.O. Box 4718, Logan, UT 84323-4718

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Use this comments board to leave complaints and reviews about Conservice Utility Management & Billing. Discuss the issues you have had with Conservice Utility Management & Billing and work with their customer service team to find a resolution.

Complaints & Reviews

May 06, 2020

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Conservice Utility Management & Billing — Electric bill

My son lived in an apartment complex this past year while attending college in Erie PA that used Conservice...

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Conservice Utility Management & BillingQuestionable billing practices / legality??

I've lived in the same building/unit for 4 years, leasing a one bedroom with bath(tub), and always a single tenant. My bill is constantly changing and increasing, with additional property and random ‘new' changes all the time!
2 months ago, due to financial reasons, moved to different unit in the same building - from my one bedroom 900sq ft to a Studio 460sq feet (no bathtub; just shower).

Not only am I in the exact same building, just one floor up, but my Conservice Bill is NOW higher at just short of $200!! WTH!?? Additionally, they're charging me a New Account set up fee of $13.00 in addition to the $5 Service Fee. I was already a customer... so WTH! Just change the unit #.

Also, they're suddenly charging for Electricity for the ‘Common Areas'. Anyone have feedback on the validity of that?

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    • Conservice Utility Management & Billing's response · Mar 30, 2020

      Shelley - I'm happy to clarify. Once a resident's lease has been changed to a new apartment the old account will be closed and a new account will be opened for the new apartment. This is why an account set up fee is charged.

      It is common for utility charges to fluctuate from month to month as most are calculated based on usage. Also, it is likely that any changes in your utility billing were outlined in your new or changed lease agreement. We would be happy to review your accounts and confirm why there has been an overall increase in your utility charges. Feel free to reach out to us at [protected] or [email protected]

    Nov 04, 2019

    Conservice Utility Management & Billing — electricity

    So I move into a rental home on july 24 and get a bill for 3 days of over $100!!! So that is #1. #2, my next...

    Conservice Utility Management & Billingbilling

    BEWARE of rentals using this service! They will tack on their service fees whenever and where ever possible, and Service fees are unbelievable! Not worth the service! Was charged an electric bill utility fee that was purposely not charged in previous month just to have $50 service included. Communication is horrible and you get major runaround between them and your leasing management

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      Sep 10, 2019

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      Conservice Utility Management & Billing — difficult i

      I have received a invoice/ statement pertaining to a delinquent bill. Being had issued through Altitude on...

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      Aug 05, 2019

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      Conservice Utility Management & Billing — water utility bill

      We have recently received a bill from Conservice claiming we have used 69, 700 gallons of water this past...

      Jan 15, 2019

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      Conservice Utility Management & Billing — being charged for a service I didn't sign up for

      This company has billed me for no reason at all. I don't even do business with them and they expect me to pay...

      Jan 06, 2019

      Conservice Utility Management & Billing — this company is billing me for no reason

      Their bill to me states that I need to pay a vacancy charge. I have never heard of them and want nothing to...

      Nov 25, 2018

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      Conservice — utility bill

      I wanted to add in on complaints about Conservice. Our utilities for our 2 bedroom apartment in downtown Lo...

      Nov 12, 2018

      Conservice Utility Management & Billing — fraud and scam

      I have my first bill they will start small then they will jack up the price and what go happen lot people'...

      Sep 18, 2018

      Conservice Utility Management & Billing — water bill

      I am very unhappy with this company. I just moved into my apthieves! In Richardson, TX and I received a...

      Jun 01, 2018

      Conservice Utility Management & Billing — fraudulent billing

      i am the only person living in my apartment. Further water pressure in my apartment is very very low. Also...

      Conservice Utility Management & Billing — water/sewer billing rate

      I live in an apartment and the rate I am charged for water is different every month. From 9/15-10/14 I used...

      Conservice — set up fee

      I lived in an apartment complex that utilizes the services of conservice. I moved to another apartment...

      Conservice — water and sewer billing from conservice

      This company is overcharging! My community has 192 units and each unit has its own meter. They still combine...

      Conservice — bill increase/customer service

      This past month our utility bill for water and sewage tripled! We know there is no way we tripled our...

      Conservice — utility management company

      They email that the invoice is ready to view, (because they charge to mail the copy) but the invoice is NEVER...

      Conservice — water, sewer, trash, cable, pest control

      They got the CON in Conservice is about the only thing they do get right. I am an elderly single person and...

      Conservice — texas

      I live in BIG apartment complex and Conservice is charging administrative fees of $3.00 each for gas, City of...

      Conservice — water bill

      I live in Atlantic City, NJ and I am also a section 8 recipient. My biggest problem I have is my water bill...

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