Menu
ADVERTISIMENT
Home Travel & Vacations Travelgenio Stole my money

Travelgenio  -  Stole my money

A
Author of the complaint
9:43 am
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I booked a flight to Santiago from NYC in August 2020 on travelgenio. The airline was Aerolineas Argentinas. In November 2020 the airline canceled my ticket, and travelgenio charged me 30 euros to process my refund.

As June 2022, travelgenio still hasn't paid me my money, arguing that the airline has not issued the refund.

It has been almost 2 years!

This is ridiculous. Travelegenio stole my money!

ADVERTISIMENT

More Travelgenio complaints & reviews

Travelgenio - travelgenio do not respond to refund and credits for flights
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Travelgenio - flight cancellation refund
Replied
The company left an official comment to this complaint.
Travelgenio - this company is a fraud. don't book with them
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Travelgenio - change of date for ticket
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Travelgenio - change of the flight date
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Travelgenio - The flight ticket is automatically canceled and travelgenio have to get a refund. However, they haven't received any phone calls and no e-mails .
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Travelgenio - Rebooked Flight. No support
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Travelgenio - payment method unavailable
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Travelgenio - flight
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Travelgenio - customer service
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
0 comments
Add a comment
ADVERTISIMENT

Learn how the rating is calculated

1083 complaints
840 resolved 243 unresolved

Travelgenio contacts

(added by reviewer)
c/Albasanz, 15, 2º Izq, Spain
ADVERTISIMENT