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11:07 am EDT
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Viking Ocean Cruises and TripMate - Viking and tripmate insurance refund refusal

Booking Number 6307876 My wife and I planned the Viking Homeland Ocean cruise twice, in August 2020 and June 2021, only to have to cancel each time due to COVID. Both times, we were careful to follow cancellation terms which allowed a full refund up to 120 prior of embarking, and to purchase travel insurance, as recommended by the Viking representative...

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M
6:11 pm EDT
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CheapTrips.com - Lifetime membership + 4 free tickets

I paid $119.98 for a lifetime membership and 4 free tickets. On May 11, 2006. This membership was supposed to provide last minute specials, international bargain fares, space available discount fares with members-only additional savings, and more. We had trouble getting a hold of them from that point on and soon filed it away as useless. Now, cleaning out...

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P
4:43 pm EDT
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Vayama/Travix - Travel cancellation refund

Complaint is about travel that was booked with Vayama in 2020 but cancelled due to the COVID-19 pandemic. My file number with Vayama is VUS-[protected]; the dollar amount is $650 USD, this booking was made and paid for January 1, 2020. The travel arrangements were cancelled mid-February and I was notified that a refund would be forthcoming. I have contacted...

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R
9:46 am EDT
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Cartel Inn of Brighton MI - Neglect

My mother lives in memory care at Cartell Inn of Brighton. The company is always short staffed. Laundry is never sorted so everybody has each others closed, the food is awful always cold. My mother used to wear hearing aids partially and glasses, all gone from her room. Due to staff my mother has fallen twice and then put in an ambulance, but nobody knew where she went... Please help the families

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R
3:00 pm EDT
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Maharani Hotel Durban - Restricting times at breakfast to one hour

Restriction of breakfast times to one hour is not acceptable. Booked in 2 rooms with family including grandkids. Was told that this arrangement is as per the Covid laws. Nonsense. No restaurant restricts time. They commit to sanitising, social distancing and wearing of a mask. Lies are not acceptable. Hotel seems to be compromising service by utilising...

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B
10:17 am EDT
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CCI Hotel Reservations - Fraudulent hotel booking

Be aware of this scam. Fraudulently charged to my card using a virtual card. Total Scam

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S
5:52 pm EDT
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Gulfgate Tourism - Tourism package fraud

I took a tourism package from Gulfgate Tourism Doha Qatar. The package was for 13500 Qatari Rial where I paid my first installment 3500 QR. On joining date, I was told one of the Europe package will be given soon after the full amount is paid plus their additional benefits were listed. But within a few days they informed me all the packages are stopped...

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K
9:02 am EST
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CCI Hotel Reservations - Hotel room online booking

The total room amount was advertised for $70 and when I submitted my payment through Apple Pay the amount increased to 111. Which is false advertisement. I immediately call the customer service with CCI and they told me the extra amount was added after I submitted my payment for taxes & fees. You cannot add money to a transaction during or after payment submittal. That's fraud

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8:27 am EST
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Elite Traveler - Article content

Elite Traveler is telling the world that they are at the top of the food chain by including the word ‘Elite' in their title, they have to justify the claim with well researched articles. There are two glaring failures in the article 'The World's Best Yacht Builders'; what has Royal Huisman done for them to knock them off the highest pedestal in terms of...

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C
5:39 pm EST
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Wow Vacations LLC - 3 vacation package

Purchased a 3 Vacation Packages from this company for $500 in October 2020. First trip is a US Domestic trip (4 days, 3 nights) choice from 16 Destinations, Second being a Cruise with Choice of departure ports, and third being Caribbean Getaway (4 day, 3 night w/ airfare). Tried to call and email to book one of the trips and the phone number and email are both shut down.

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9:44 am EST
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Reservations Desk - Hotel booking service fee

On January 22, 2021 I was charged $12.99 for a Hotel Booking Fee through the company. I did not make any reservations. I called the number, [protected], that is attached to the charge on my credit card statement. I was given an e-mail address to file my complaint to - [protected]@reservationsdesk.com. This address does not exist. I would like a refund of the fraudulent charge, please

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A
2:21 pm EST
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Ohio Edison - Bill

I live in a bottom floor 2 bedroom apartment my monthly bill is 200 or more a month I don't instant why so high bck in last March my bill was estimated so oe credited me from March to Sept but my bill was still high than too I am being estimated not having my meter read for months now but no credit now this makes no sense to hve such high bill others who...

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V
11:05 pm EST
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Village of the Elk Grove in Illinois - The terrace complex

The buildings r old and low maintenance. Giant spiders hang down from ceiling. Giant ants come from ceiling. Roofs n window nets of buildings with holes through which bats fly n make nests in building. Office lady or owner of appt dont call wildlife b/e dont want 2 pay money. When u call, they no come b/e u r no owner, n u r in hole drug addict w guns

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C
9:46 am EST
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Exclusive Platinum Travel - Vacation club sales and associated services

Exclusive Platinum Travel is nothing but a costly scam. I signed a contract on Feb 5, 2020 contingent on their ending my membership with Bluegreen Travel which after 12 years of membership has become too demanding for our travel capabilities. This additional service cost an additional $1300. It is now 2021 The only contact I have had with them is on August...

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S
10:30 pm EST
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Crowne Plaza Perth - Payment refund not received

Booking ref number GKCE01054GLB01 CANCELLATION REF [protected] confirmations@hotelvalues.com Guest Reservations - Reservation Cancellation #R2244159855 15/12/2020 4:07 PM To:[protected]@bigpond.com 1 Reservation Details Status CANCELLED Conf. # R2244159855 Arrival Friday, Dec 18, 2020 Departure Saturday, Dec 19, 2020 Costs ...

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R
4:20 pm EST
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Marriott Timeshares - Misleading sales presentation

I had been a Marriott Club Points member for years and my experience is this a system that should be avoided. When you attend the sales pitch, Marriott tells you that they will buy the club points back at 60 cents on the dollar of currently valued points. When I sold, 10,000 points were costing $13,000 to buy from Marriott, Marriott paid me $2200. Worse...

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5:58 pm EST
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Velas Vallarta Resort Timeshare - Time share purchase that was cancelled but not refunded

We purchased a timeshare at Velas Vallarta Resort on 11/30/2020. we had put down $4000 down on 2 different credit cards. We decided it wasn't a good time financially so we went back the next day (12/1/2020) and cancelled it. They made us write a letter and sign it (which we did). I requested a copy and they said I didn't need one. I started to take a...

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T
9:59 am EST
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Tsogo Sun Hotels, Durban, South Africa - Umhlanga sands room 121

Dirty, unmanintained, derelict room. Charged 30000 for a week by hotels rental agency. Damp on bathroom & exterior walls. Mould on exterior walls. Both damp & mould are serious health hazards. Many grime collections in corners of rooms. Furniture very worn out & damaged. Beds & units & sofas worn & damaged. Patio chairs dirty. Cigarette butts in patio.

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K
5:42 am EST
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PH Travel Ltd - Fraudulent company

Fraudulent company. When a booking was made we did not receive a confirmation of the booking showing the details of the flight (including passenger details) and an invoice of a payment. I informed Robert Desouza that I have a legal right to obtain this information as soon as a booking was made. The only email I had received was a e-booking confirmation and...

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V
1:00 pm EST
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Smart Visa Consultancy Turkey - Immigration scam visa services! I complain police with more than 15 people!

Fraud and scam warning! Be aware from them! They dont have even 1 done visa, I am africano and I lost my money with this jokers! When they take money they forget you. Don't pay them! This is not legal immigration office is like fast food chain for human trafficking - with zero result. Will not let them even to take my dog for a walk! We have complain in police, this people must be stop! No more victims we have rights!

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