Crowne Plaza Perth review: Payment refund not received

Booking ref number GKCE01054GLB01
CANCELLATION REF [protected]

confirmations@hotelvalues.com
Guest Reservations - Reservation Cancellation #R2244159855
15/12/2020 4:07 PM
To:[protected]@bigpond.com

1

Reservation Details
Status
CANCELLED
Conf. #
R2244159855
Arrival
Friday, Dec 18, 2020
Departure
Saturday, Dec 19, 2020
Costs & Fees
Subtotal
AU$168.47
Tax Recovery Charges & Service Fees
(See Details Below)
AU$41.23
Total
AU$209.70
This payment will be processed in the United States and will appear on your statement as "gar*Hotel Res".
By booking this reservation you have accepted the Terms and Conditions.
Hotel Details
Hotel
Crowne Plaza Perth
54 Terrace Road
East Perth, Western Australia 6004
Rooms
1 2 DOUBLE BEDS STANDARD NONSMOKING
Free Cancellation
Customer and Travelers
Guest
Roy Payne
Adults
2
Children
0
Customer
Suellen Payne
Phone
[protected]
Email
[protected]@bigpond.com
Address
426 Forrest Beach Road Wonnerup Busselton
Busselton, WT 6280
Need Help?
US toll-free
[protected]
International
[protected]
Cancellation Policy
Each room in this reservation is subject to the hotel's cancellation policy which is: Cancellations before 12/14/2020, 11:59 PM (Australia/Perth) are fully refundable. Bookings cancelled after 12/14/2020, 11:59 PM (Australia/Perth) are subject to a fee of 1 night's room and tax. There is no refund for no-shows, early checkouts, or cancellations after 12/18/2020, 10:00 AM (Australia/Perth).
What are Tax Recovery Charges & Service Fees?
This charge includes the estimated amount we pay the hotel for occupancy related taxes owed by the hotel and any amounts charged to us for resort fees, cleaning fees, and other fees. The balance of the charge is a fee we, the hotel supplier and/or the website you booked on, retain as part of the compensation for our and/or their services which varies based on factors such as location, the amount, and how you booked.
Check-In Instructions
Due to COVID-19 it is recommended that you review the local health and safety ordinances before you travel. As requirements and restrictions continue to change your travel may be impacted, as well as your ability to check-in to your reserved accommodation. Please consider checking the IHG global website or contacting the hotel directly prior to arrival for the most up-to-date information.
Booking Ref. Number
GKCE01054GLBO1

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