Menu
Write a review
File a complaint
TracFone Wireless

TracFone Wireless review: Service and customer service

C
Author of the review
9:00 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

# 7633327773
Christine Barnum
worst phone service ever had with zero help with the customer service
takes over 15 min to connect to talk to someone
For several days could not make or receive calls could only text zero reimbursement for the inconvenience zero help with employees spoke to
Asked for account number and transfer pin number very rude response and didn't try to talk me into staying with company
recording stated my service was about to me interrupted which it should of lasted until midnight yet I had no service all day
staff says they cant do something when I have had others do it so they lied to get out of helping me to busy saying the script I had to follow instead of listening to me and responding to what was asked has to say the script
call me sir even after several times corrected them very rude
customer not heard

Claimed loss: 5 days total of being able to use phone I paid for and no help to gain it back or heard what was taking place took over 4 x to get through to talk to someone live

Desired outcome: For my days I was without to be reimbursed to me and for my service to be back on until midnight instead got transfer pin and instructions how to get acct number being I asked for it to be told to me she refused

Confidential Information Hidden: This section contains confidential information visible to verified TracFone Wireless representatives only. If you are affiliated with TracFone Wireless, please claim your business to access these details.

0 comments
Add a comment

More TracFone Wireless reviews & complaints

TracFone Wireless - unregistered sim problem fixed 8
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
TracFone Wireless - Poor service! 78
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
TracFone Wireless - tracfone not adding minutes after online purchase 18
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
TracFone Wireless - missing minutes from account - again 24
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
TracFone Wireless - Customer service
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
View all TracFone Wireless reviews and complaints
  1. TracFone Wireless Contacts

  2. TracFone Wireless phone numbers
    Click up if you have successfully reached TracFone Wireless by calling +1 (800) 867-7183 phone number 0 0 users reported that they have successfully reached TracFone Wireless by calling +1 (800) 867-7183 phone number Click down if you have unsuccessfully reached TracFone Wireless by calling +1 (800) 867-7183 phone number 0 0 users reported that they have UNsuccessfully reached TracFone Wireless by calling +1 (800) 867-7183 phone number
    Click up if you have successfully reached TracFone Wireless by calling +1 (305) 640-2000 phone number 0 0 users reported that they have successfully reached TracFone Wireless by calling +1 (305) 640-2000 phone number Click down if you have unsuccessfully reached TracFone Wireless by calling +1 (305) 640-2000 phone number 0 0 users reported that they have UNsuccessfully reached TracFone Wireless by calling +1 (305) 640-2000 phone number
  3. TracFone Wireless emails
  4. TracFone Wireless address
    9700 NW 112th Ave., Miami, Florida, 33178, United States
  5. TracFone Wireless social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 04, 2025
  7. View all TracFone Wireless contacts
TracFone Wireless Category
TracFone Wireless is ranked 36 among 307 companies in the Telecommunications category