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STC Customer Care Service

Riyadh, Saudi Arabia
Saudi Arabia - 11495

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STC Complaints & Reviews

STC / landline

Divz89 on Oct 8, 2017
We are very disappointed with the service of stc. We’ve been using stc for more than 3 years but last May my colleague was to go for final exit and we decided to trasfer the account under my iqama. It was successfully transfered under my iqama. But unfortunately the staff of stc exit 13 branch...

STC / fake calls using company name

I have been using STC loyally for a long time but recently i have received few calls claiming I have won cash prize from STC and asking for my account number. Although it's clearly fake I still think it needs to be stopped, please look into this matter. These are the two numbers i received...

STC / landline internet package

Mogammaag on Sep 25, 2017
I am highly upset! I took out a promotion package which your technicians came to advertise at our building. It was 250sr for unlimited data and tv and landline...a few of the tenants from my building took out this package... From the second month I was being billed 400riyals per month!!!I...

STC / postpaid sim card 3in

Jonlanz_12 on Aug 29, 2017
Im using STC internet wifi unlimited monthly 160sr every month I pay through atm machine but I was trouble since every month I pay 160sr last moth it was double 320sr instead of 160sr only since every month I pay. My postpaid sim card number 5081487849 and my iqama 2361322692 kindly check to...

STC / m. amir

Fareed Ahmad on Aug 23, 2017
Sir I was complain my landline and DSL is completely out of working.yesterday technician was came but he is saying I can't fix it.i shell submit report head office. عميلنا العزيز : يطيب لنا خدمتكم ونفيدكم بأنه سيتم إصلاح هاتفكم رقم(112959086)بتاريخ (2017-08-22 )وسيقوم بزيارتكم الفني, امست ريز وجواله: 0555327453...

STC / internet fiber optic

Bashar A. Salman on Aug 6, 2017
Installing my Fiber optic at my home should have been today as per the sms I received from STC. I called the technician many times with no response until 4 p.m when he answered me that he cannot come today because he has maintenance to do. His name is Amir Inyat Inyat. I called 900 and...

STC / postpaid net sim

Kiruba vasani on Aug 4, 2017
Respected sir, I ms .kiruba, typing this message to inform you regarding the deactivation of my post paid net sim connection, which was already cancelled by me on 3/4/2017 at STC Al JARDAH OFFICE, unfortunately the sim was active even after cancelling it.And they asked me to pay 640riyal...

STC / I am kumari sreeja... my equma no.2312950443

Sreeja Saji on Aug 2, 2017
from long dayas one man harazing me his name is iliyas mugal .he is working in stc office.his mob no 0502233173 and one more number he is using now 0550268785.he collecting my personal contact caling list and messges . and he is sending to me some of sexy messeges and pictures he i...

STC / internet services

Mr. Saleem on Jul 26, 2017
نحن نطالب الشركة بكشف حساب منذ سنة وكل ما نتجه الى المكتب يقال لنا ان نفتح حساب... نحاول الدخول الى حسابنا ولا نستطيع وقد شرحنا لهم ذاك ولاكن لا جواب حتى الان نريد التاكد من سبب قدوم فواتيرنا اعلي من المتفق عليه ولسبب التاكد هل المشكلت منا ام منكم نطالب بكشف حساب كل ما نتصل بخدمة العملاء...

STC / a person harassing complaint

Lynmardr on Jul 24, 2017
Salam alaikom My name is marlene And im complaining one person shes filipina her name jumaima junaid she use 2 numbers to harrasing me by his words she said im calling her even im not and her number never phonbook in my phone and i was sleeping and she disturb me a lot even im blocking...

STC / 831043923704

amankhan on Jul 3, 2017
Dear, I am using the above sim. I purchased 3 months internet package for 330 GB and renewed it on 23rd june 2017 for one month with 20 GB by paying woo rayal. I got below message. شكراً محمد تم تنفيذ طلبك لشراء باقة كويك نت ٢٠ جيجا صالحة لمدة شهر واحد (بـ ١٠٠ ريال) بنجاح. Now I am suffering...

STC / internet service request

abdullahramahi on Jun 28, 2017
I have requested for unlimited internet service since 2nd of May, Stc man came and checked the box, there was many wires unorganized and connected to my planned free port and not as per your data in your system, he told me that he will raise it to technical support, but until now no reply...

STC / stc sales executive cheating

Shamsudheen Kurumbathoor on Jun 19, 2017
Dear Sir, my name is shamsudheen. i am from dammam ( behind telemoney bank). Before 3 month your stc sales representative came to my shop. He provide a monthly 45 riyal package of land line. I am many times conformed to him it is 45 riyal per month. He gave 100% guaranteed. So i purchased a land...

STC / harassment calls coming from the number 00966572546219

Yusufmasih on Jun 15, 2017
Dear Sir, the mobile number 00966 572546219 is continuously giving calls to my family member in India (0091 8127961140) and on telling him not to do so, he starts giving bad words, you can check in his 10 days tracking call, the ladies are helpless and cant do anything, please look into...

STC / land phone internet disonnected (114092134)

rajees1988 on Jun 7, 2017
-landphone internet stc disconnected on 23/05/2017. -114092134 my landphone number & id (2278613936) & port id (murr 124 025) -23/05/2017 disconnected stc internet & we are paid last bill amount 393- Saudi riyal completely on 29/05/2017. still the internet not working & showing only wifi...

STC / phone & dsl stopped working

Amanullah Mohammad on May 25, 2017
My landline phone 011 4066202 was shifted to my new location recently and upgraded for Internet. It worked for 3 or 4 hours and suddenly stopped. When I checked with the technician, he confirmed the defect and told me to call 900. I have been calling it for the past 4 days but nothing...

STC / landline

sarfraz awan on May 25, 2017
Hi, Dear i have installed new landline connection in my house, after one week its internet services suddenly stop functioning. At modem we have all related functions are showing green lights. Below is my detail and all related information.Please guide me to proper solution so i can reconnect. STC No...

STC / unfair billing after service on hold

Imran Haidar on May 25, 2017
Dear Sir, My land line(0126599800) internet service is on hold since 06th april when I requested to shift my service to other place due to accommodation change. STC Technician visited and found there is no space in existing box. I visited STC office and they told me that my service is on...

STC / cancellation of stc fibre

Abdulla Kunhi on May 24, 2017
My landline number is 0112023409 I moved to new place and there is no dsl and fibre connection there. so there is no option for transfer my line. then i tried to cancel my connection by going different stc offices. from there they are telling to call 900. but i cannot diall 900 from the same...

STC / complaint about unfair billing pattern of netsim card (unlimited for one month 160sar)

Chakki on May 16, 2017
Dear STC Representative, I am complaining about stc billing dept for unfair billing.they stop my internet service last Jan 2017 since the unlimited internet package for one month is finished.i paid the bill via atm service and gave the receipt to them, they told the net sim which i have...

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