CB Telecommunications T-Mobile USA Complaints #2-21

T-Mobile USA review: False advertising and blatant lies. Small print trickery.

Jonny Holmes of US

Jul 29, 2026 2:14 pm UTC

Verified customer

Featured review

To T-Mobile Customer Relations,

I am writing to formally address my concerns regarding the discrepancy between advertised "unlimited" data plans and the actual service experience, as underscored by the recent data usage notification for my account (Line ending in 5737), which indicates potential speed reductions after 2.00 GB.

A formal complaint has already been lodged with the Federal Communications Commission (FCC) pertaining to what I consider to be misleading practices regarding the definition and provision of "unlimited" data. The practice of throttling data speeds after a specific usage threshold, despite the plan being marketed as unlimited, is a significant point of contention and, in my view, undermines the core value proposition of such a service.

I have been awaiting a substantive response to my complaint and have yet to receive adequate clarification or a proposed resolution to these issues. The lack of engagement on this matter is a serious concern.

Should a satisfactory resolution not be forthcoming through direct communication, I intend to explore all available options, including the initiation of collective legal action, to address these perceived unfair business practices and ensure accountability for the commitments made to customers regarding service terms. It is imperative that T-Mobile provides clear and unambiguous terms for its services that align with consumer expectations for "unlimited" offerings.

I urge you to review my FCC complaint and provide a comprehensive response addressing these critical concerns promptly.

Sincerely,

David Odell

Claimed loss: I’m sure between all the pro they scam it’s up there in the hundreds of MILLIONS

Desired outcome: Fines and disbandment. These large corporations are destroying this country.

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T-Mobile USA Contacts

T-Mobile USA phone numbers

611

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From T-Mobile Phone

+1 (844) 840-6518

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Customer Service

+1 (844) 428-9675

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Business

+1 (505) 998-3793

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International

+1 (877) 453-1304

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Payments

+1 (866) 965-0526

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+1 (734) 733-8020

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+1 (502) 251-9954

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T-Mobile USA emails

info@t-mobile.com

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Support

T-Mobile USA address

12920 SE 38th St., Bellevue, New York, 98006-1350, United States

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Aug 03, 2026
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