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CB Department Stores T.J. Maxx Complaints #162-181
T.J. Maxx

T.J. Maxx review: awful customer service

A
Author of the review
4:10 pm UTC

I was shopping at this location and checked out at 1:43pm Mountain time at register 3. I was all checked out and gave the lady employee discount number and she added it on there which took the discount off. I forgot to add an item that I had waiting at the front, after she added the item I asked her if the discount was still applied and she said yes. I realized that in fact she had lied to me and that it was NOT applied. I went back into the store and the manager was VERY unpleasant to speak with and REFUSED to put the discount on there. In the middle of the conversation, she interrupted me and started having another conversation with someone else in the middle of our conversation. Very unprofessional. I would like to please be contacted VIA email for the response at ashleyymunoz.[protected]@gmail.com, thank you.

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  1. T.J. Maxx Contacts

  2. T.J. Maxx phone numbers
    +1 (508) 390-1000
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    +1 (800) 926-6299
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    Customer Service
    +44 192 347 3561
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    United Kingdom
    +61 130 076 8913
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    Australia
    +43 19 287 669
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    Austria
    +49 21 188 223 267
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    Germany
    +353 12 476 126
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    Ireland
    +31 107 114 866
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    Netherlands
    +48 225 510 727
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    Poland
    +1 (833) 888-0776
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  3. T.J. Maxx emails
  4. T.J. Maxx address
    770 Cochituate Road, Framingham, New York, 01701, United States
  5. T.J. Maxx social media
  6. Maria
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    Jun 25, 2026
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T.J. Maxx Category
T.J. Maxx is ranked 13 among 61 companies in the Department Stores category
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poor business practices
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