CB Department Stores T.J. Maxx Complaints #2-21

T.J. Maxx review: Manager walked away when I asked for help buying items

Rubbin Sheffield of US

Sep 27, 2026 6:08 pm UTC

Verified customer

Featured review

Rubbin Sheffield…I tried shopping at this location and received no assistance. I waited in line 15 minutes at the jewerly counter where there was1 customer. I wanted to purchase a couple items and the associate said she couldn’t help me. I located the manager whom I was told her name was Camilla whom I asked if she could assist. She said that she could not spare anyone though there were 2 cashiers waiting for a customer. I asked if she could assist me and she turned and walked away even after I said I wanted to purchase something.

Desired outcome: Train so called manager to not ignore or lose you customers

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T.J. Maxx Contacts

T.J. Maxx phone numbers

+1 (508) 390-1000

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+1 (800) 926-6299

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Customer Service

+44 192 347 3561

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United Kingdom

+61 130 076 8913

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Australia

+43 19 287 669

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Austria

+49 21 188 223 267

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Germany

+353 12 476 126

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Ireland

+31 107 114 866

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Netherlands

+48 225 510 727

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Poland

+1 (833) 888-0776

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T.J. Maxx emails

customerservice@tjx.com

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T.J. Maxx address

770 Cochituate Road, Framingham, New York, 01701, United States

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