Tim Hortons review: worker

There is a worker at that Tim Horton who always get everything wrong bagels he has no clue how to make it was burnt the worker is a make he was working there Friday afternoon I would like this fixed ASAP. This worker is only good at standing there and doing nothing I see him mess up it here people orders as well as mine I pay money every week and I am thing about stoping because he messes it up all the time