Tim Hortons review: tim’s app usage y

A lot of my other colleagues are experiencing same thing.

Hi Tim Horton,
I work at Chatham Kent health alliance and the Tim shop on site
106 EMMA ST in Chatham ON

It has become really difficult to order from our phone directly using the app. I work in emergency room and can't avoid 20mins on a queue to get coffee for myself and the nurses. I was able to order from the app on my phone until 2020 ? When the new app format came.
Can you guys try and fix the problem. It is really annoying and frustrating.

Thanks.
Dr Queenette