Tim Hortons review: poor customer service

I was at this location at 2:30 on january 26th and the woman working the drive through window was unprofessional, rude and rushed me the whole time. i wanted to replace a bad drink and she said "is this a replacement or what" i said it was and that i ordered a i also ordered a box of green tea bags and when she opened the window she only had one tea bag (that was ripped open already) and then when i explained i wanted a box she lied and said there was none there, i guess to get me to leave or because she didnt want to go get it. when i tried to give her my points card my finger was over the code by mistake and she very rudely said "you finger is in the way" instead of asking me to move it. completely i am very disappointed by the whole visit and i will be avoiding this tims in the future.