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Tim Hortons

Tim Hortons review: Points for beverage challenge

H
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12:24 pm UTC
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This morning I went to 6001 Yonge St to get my 4th beverage so I could get the 400 bonus points. I paid by cash at 7:55am.
Yet I did not get my 4th beverage point to get free coffee.
I dont want to get another coffee and today is last day for me to get the point. I am very disappointed that the point was not added.
My name is Helen Son [protected]
my Tim Rewards HU1M-K8X9-SJ6M. I should have just got McDonalds coffee - they only sell for $1.00

Claimed loss: 400 bonus points

Desired outcome: 400 bonus points

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