I sent in a complaint and yet I have not received a response. This is such a ridiculous issue that this is allowing customers to believe that TH has no standards anymore.
This is an ON-GOING ISSUE at Strathroy Caradoc (located next to staples & ct gas bar)Tim Hortons and it really is not funny customers are given bundled napkins, example in photo. My last purchase of 1/2 dozen donuts and this is how I received napkins when I requested them. A hand full of crumpled up mess!
Ridiculous I say!
Claimed loss: NIL
Desired outcome: Training provided to employees to have a higher standard of service.