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Tim Hortons

Tim Hortons review: In store product quality

C
Author of the review
7:48 pm UTC
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Because of your TV advertising, I order a Grilled Cheese and an everything bagel and cream cheese. I received partially melted cheese between 2 small slices of bread. It was not grilled at all. On my bagel there was very little cream cheese and the bagel was burnt. This is the worst experience I have ever had a Tim's. I will never go back to this store.

Claimed loss: Lost my apatite for your so-called grilled cheese.

Desired outcome: Do an independent audit of this store. See what is actually happening towards their customers.

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