Because of your TV advertising, I order a Grilled Cheese and an everything bagel and cream cheese. I received partially melted cheese between 2 small slices of bread. It was not grilled at all. On my bagel there was very little cream cheese and the bagel was burnt. This is the worst experience I have ever had a Tim's. I will never go back to this store.
Claimed loss: Lost my apatite for your so-called grilled cheese.
Desired outcome: Do an independent audit of this store. See what is actually happening towards their customers.
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