Menu
Write a review
File a complaint
Tim Hortons

Tim Hortons review: french vanilla

M
Author of the review
6:05 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Hi

Today I left my house to pick up my son from evergreen school located in evergreen sw calgary... So I decided to get myself a small french vanilla I went to the nearest one by gas station drive through I ordered n mentioned them to serve a fv which is not half water anyways they served me fv n obviously I couldn't taste it right there as it was really hot I went to the school tasted the fv it was like water then I picked up mybson went to the shawnessay one I told them and dey changed it for me again it was a ling line on drive through and I tasted it like right after I left n it was worse then the before one... I was soooo upset that I decided to go to the other tim horton which was very close and I told them that plz clean the machine and make me one fv... They said ohk and gave me and I tasted the fv and it was like water I told the lady she said we r very busy... U want ur money back I was like shocked just to check I went to another tim horton and I walked inside with 2 young kids and after standing in the line for 10 mins my turn came and I told them I got this from shawnessay tim horton and its taste like water plz change it for me n she said we cannot do that cuz this one is not shawnessay one I literally took my cup of fv (I should say water) and threw that in the garbage and left... Its not about money its about my time I only wanted to have a cup of fv... And I m so disappointed I have been drinking fv like for 10 years and I completely love it and just so u know it has happened before but I dint had time to go to 10 places or go back they changed it and it was fine the manager literally told me that the machine needs to be claened thats y this happens.. But today like I went to 4 different places like literally 4 places and couldnt get a small fv...

0 comments
Add a comment

More Tim Hortons reviews & complaints

Tim Hortons - Treatment of employees 61
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Tim Hortons - Roll up the rim 53
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Tim Hortons - Unfair labour practices 10
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Tim Hortons - Rims already rolled up 22
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Tim Hortons reviews and complaints
  1. Tim Hortons Contacts

  2. Tim Hortons phone numbers
    Click up if you have successfully reached Tim Hortons by calling +1 (888) 601-1616 phone number 0 0 users reported that they have successfully reached Tim Hortons by calling +1 (888) 601-1616 phone number Click down if you have unsuccessfully reached Tim Hortons by calling +1 (888) 601-1616 phone number 0 0 users reported that they have UNsuccessfully reached Tim Hortons by calling +1 (888) 601-1616 phone number
    USA & Canada
    Click up if you have successfully reached Tim Hortons by calling +1 (905) 845-6511 phone number 9 9 users reported that they have successfully reached Tim Hortons by calling +1 (905) 845-6511 phone number Click down if you have unsuccessfully reached Tim Hortons by calling +1 (905) 845-6511 phone number 4 4 users reported that they have UNsuccessfully reached Tim Hortons by calling +1 (905) 845-6511 phone number
    38%
    Confidence score
    Head Office
    Click up if you have successfully reached Tim Hortons by calling +1 (207) 426-2066 phone number 0 0 users reported that they have successfully reached Tim Hortons by calling +1 (207) 426-2066 phone number Click down if you have unsuccessfully reached Tim Hortons by calling +1 (207) 426-2066 phone number 0 0 users reported that they have UNsuccessfully reached Tim Hortons by calling +1 (207) 426-2066 phone number
    More phone numbers
  3. Tim Hortons emails
  4. Tim Hortons address
    874 Sinclair Rd, Oakville, Ontario, L6K2Y1, Canada
  5. Tim Hortons social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 15, 2026
  7. View all Tim Hortons contacts