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Tim Hortons

Tim Hortons review: drive thru

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Author of the review
11:31 am EDT

I had an order and in my order was a small ice cap with extra cream. He handed me a medium one that was almost black. I said sorry I ordered a small with extra cream. He said just take it! I'm like excuse no I want extra cream like I ordered please. So he went and made me a small. Also black looking very dark. I said excuse me sir I said extra cream please. And he responded with "no just take it we are in a rush" I was like I'm a paying customer as well! This is so rude to have people like this working in Tim hortons. I go every day. So rude

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    874 Sinclair Rd, Oakville, Ontario, L6K2Y1, Canada
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Tim Hortons Category
Tim Hortons is ranked 27 among 59 companies in the Fast Food Chains category