Menu
Write a review
File a complaint
Tim Hortons

Tim Hortons review: coffee and service

Author of the review
11:10 am UTC
Verified customer The reviewer confirmed their account using Google. Learn more

I purchased a small coffee June 26th 2023 at 10:15 am

i asked for the freshest pot of coffee

she aggreged but when i tasted the coffee if was so so bitter and very very hot

so hot without sleeve I almost burned my hand i couldn't even hold the cup of coffee so manager showed up i went back and asked for at least a sleeve and the coffee to be replaced with fresher pot so i don't burn my hand or mouth too

since i had to come back to the store to replace the small coffee i asked for a medium to make me happy

but the coffee was still the same from the same pot unfortunately not any better

I was hoping that Tim Horton could operate with better service and quality my name is Sam Emanuele

tel is [protected]

store location is woodbine and 16 th ave

catche plaza

Desired outcome: replacement free breakfast coupon mailed out to me or something similar

0 comments
Add a comment

More Tim Hortons reviews & complaints

Tim Hortons - Treatment of employees 61
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Tim Hortons - Roll up the rim 53
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Tim Hortons - Unfair labour practices 10
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Tim Hortons - Rims already rolled up 22
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Tim Hortons reviews and complaints
  1. Tim Hortons Contacts

  2. Tim Hortons phone numbers
    Click up if you have successfully reached Tim Hortons by calling +1 (888) 601-1616 phone number 0 0 users reported that they have successfully reached Tim Hortons by calling +1 (888) 601-1616 phone number Click down if you have unsuccessfully reached Tim Hortons by calling +1 (888) 601-1616 phone number 0 0 users reported that they have UNsuccessfully reached Tim Hortons by calling +1 (888) 601-1616 phone number
    USA & Canada
    Click up if you have successfully reached Tim Hortons by calling +1 (905) 845-6511 phone number 9 9 users reported that they have successfully reached Tim Hortons by calling +1 (905) 845-6511 phone number Click down if you have unsuccessfully reached Tim Hortons by calling +1 (905) 845-6511 phone number 4 4 users reported that they have UNsuccessfully reached Tim Hortons by calling +1 (905) 845-6511 phone number
    38%
    Confidence score
    Head Office
    Click up if you have successfully reached Tim Hortons by calling +1 (207) 426-2066 phone number 0 0 users reported that they have successfully reached Tim Hortons by calling +1 (207) 426-2066 phone number Click down if you have unsuccessfully reached Tim Hortons by calling +1 (207) 426-2066 phone number 0 0 users reported that they have UNsuccessfully reached Tim Hortons by calling +1 (207) 426-2066 phone number
    More phone numbers
  3. Tim Hortons emails
  4. Tim Hortons address
    874 Sinclair Rd, Oakville, Ontario, L6K2Y1, Canada
  5. Tim Hortons social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 02, 2026
  7. View all Tim Hortons contacts