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Thorntons

Thorntons review: Bad service

R
Author of the review
2:20 pm UTC

I, typically don't like to provide negative feedback, however, this associate needs to be called out. I hardly go inside to pay for gas or buy an item, my toddler wanted a snack and decided to go inside. The wait time to pay was not too bad at the moment just one cashier. Then women associate just shouted next with an attitude grabbed the items and started scanning rudely I had to indicate I needed gas too, she was not personable, nice, and had zero customer service skills, this associate should not even be a cashier,

Desired outcome: I would like an apology

Update by Ranchera87!
Jun 28, 2023 2:26 pm UTC

2908 Medical Center Parkway Murfreesboro, T.N 37129 , very rude service from the white women , grey Thorntons t-shirt , rude cashier . Had an attitude , had to ask for a receipt so I can place complaint . Not friendly at all.

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Thorntons is ranked 92 among 103 companies in the Retail Stores category