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The Brick

The Brick review: Warranty

K
Author of the review
1:28 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I made a purchase a few months back and I have been trying to get a warranty on the product for almost 3 1/2 months. I have made over 50 phone calls and everyone has been rude and unhelpful. I have always tried talking to several managers with no luck either.

My couch is very damaged and it's falling apart after 3 months.. I'm seriously astonished that a company can run in this fashion and get away with literally ripping people off.

I will be making a claim with the better business bureau as well as I think how they handle situations and waste peoples time is simply unacceptable.

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