I made a purchase a few months back and I have been trying to get a warranty on the product for almost 3 1/2 months. I have made over 50 phone calls and everyone has been rude and unhelpful. I have always tried talking to several managers with no luck either.
My couch is very damaged and it's falling apart after 3 months.. I'm seriously astonished that a company can run in this fashion and get away with literally ripping people off.
I will be making a claim with the better business bureau as well as I think how they handle situations and waste peoples time is simply unacceptable.