12/07/2025 Brick Brantford I was left standing there waiting for help, while 2 people helped another person at the services desk. I left once and went back and finally I was able to tell someone I wanted to purchase a desk and she said I should have said something. Then she called the next available person to the service desk. No one came, so I left again and on my way out two sales associates were just sitting and playing on their cell phones. One sales associate was on the computer and talking on the landline. I wasted my lunch break to go there to try and purchase a desk and received no help. I understand a wait if it was busy, but it wasn't even busy no other customers in the store at that time when the other two where just sitting around.
Desired outcome: Maybe teach your employees to stay off their phones and help customers.