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Telkom SA SOCtelkom blacklisted me and they can't explain the reason for doing that.

1
T Oct 23, 2019 Review updated:

I have an account with Telkom and I am paying +/- R3000 every month. My statement shows that I'm up to date with my payments. To my surprise Telkom Blacklisted me with an amount of R196. I called the call centre and they also cannot explain the reason why i was black listed. This is bad service and they are damaging my good credit record. It was going to be better if they could explain why they say i owe they so as I can pay If I really owe them. I'm really disappointed and no one from Telkom can assist. I do'nt mind paying the R196 but unfortunately no one can explain what the money is for.
Tebogo Mahuma

Responses

  •   Oct 23, 2019

    Hi Tebogo! If your account says that you owe R196, sending a payment to Telkom in this amount should resolve this matter. Thanks!

    +1 Votes

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