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Tata Teleservices review: Tata indicom is a scam! 235

R
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12:00 am EST
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I had booked for a tataindicom broadband connection. I had got in touch with the sales person and he visited my residence, as per procedure and collected all the necessary documents and i paid him 500/- as cash, 50/- as his charge! Well i was promised the connection in 2 days, but its already 15 days now and still i have no clue whats the status of my connection. Well the sales guy whom i had contacted doesn't pick my call. I called up customer care to check about it, but they asked for application number. I stated the application no which was mentioned on the form, but they said its invalid and they cant help!

Well my question Is TataI ndicom is aware about these sales guys, as that guy had a ID of the Co? If so how can they say that they are responsible?

Well i have submitted documents also, i am not sure whom to approach! But i would request others please don't trust the sales guys, they are more or less cheaters! Please be careful before submitting your documents. Don't pay the deposit until and unless u get the connection!

May 24, 2010 12:47 am EDT
Tata Teleservices customer support contacts
Address

A, E & F Blocks Voltas Premises, T. B. Kadam Marg, Chinchpokli, Mumbai, 400033, IN

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Dear Customer

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We would like to inform that your complaint has been put before the concerned department. We have accorded it top priority and are expressly working towards resolving it at the earliest. We should revert to you shortly, request you to kindly bear with us in the interim.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.
Aug 14, 2010 1:26 am EDT
Tata Teleservices customer support contacts
Address

A, E & F Blocks Voltas Premises, T. B. Kadam Marg, Chinchpokli, Mumbai, 400033, IN

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Dear Customer

Greetings from Tata Indicom!

We apologize for the inconvenience you had to go through because of us and request you kindly provide us your e-mail Id, Tata Indicom number or your alternate contact number to get in touch with you.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.
Aug 25, 2010 2:00 am EDT
Tata Teleservices customer support contacts
Address

A, E & F Blocks Voltas Premises, T. B. Kadam Marg, Chinchpokli, Mumbai, 400033, IN

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Dear Mr. Anjul Kumar

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We have registered your complaint vide docket number NTT0711240702 and will revert to you shortly.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.
Aug 25, 2010 2:17 am EDT
Tata Teleservices customer support contacts
Address

A, E & F Blocks Voltas Premises, T. B. Kadam Marg, Chinchpokli, Mumbai, 400033, IN

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Dear Customer

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that, we are unable to trace your records with the given number 9230018577, hence request you to kindly provide the correct connection details i.e, account number or application number, which will assist us in doing the needful.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.
Aug 25, 2010 2:29 am EDT
Tata Teleservices customer support contacts
Address

A, E & F Blocks Voltas Premises, T. B. Kadam Marg, Chinchpokli, Mumbai, 400033, IN

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Dear Customer

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that, the speed of Tata Indicom Photon+ is Upto 3.1 Mbps Downlink but the actual internet speed will depend on multiple factors like, time of the day, number of simultaneous users, web page accessed, etc.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.
Feb 17, 2011 4:50 pm EST
Tata Teleservices customer support contacts
Address

A, E & F Blocks Voltas Premises, T. B. Kadam Marg, Chinchpokli, Mumbai, 400033, IN

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Dear Mr.Niranjan

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We have confirmed from concerned department that the issue has been resolved, you already received refund cheque.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.
Apr 27, 2011 11:25 am EDT
Tata Teleservices customer support contacts
Address

A, E & F Blocks Voltas Premises, T. B. Kadam Marg, Chinchpokli, Mumbai, 400033, IN

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Dear Mr.Ashok,

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We earnestly request you to give us a chance to rectify our issues and serve you better.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards,
Customer Care,
Tata Indicom.
Jul 09, 2011 10:06 am EDT
Tata Teleservices customer support contacts
Address

A, E & F Blocks Voltas Premises, T. B. Kadam Marg, Chinchpokli, Mumbai, 400033, IN

File a complaint Write a review
Dear Mr. Sumit,

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that, our concerned department spoke to you and updated the resolution.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232 (10 am to 6 pm from Monday to Saturday).

Thanks and Regards,
Customer Care,
Tata Indicom.
Sep 28, 2011 6:39 am EDT
Tata Teleservices customer support contacts
Address

A, E & F Blocks Voltas Premises, T. B. Kadam Marg, Chinchpokli, Mumbai, 400033, IN

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"Dear Mr. Khagendra,

Greetings from Tata Indicom!

We would like to inform you that, our concern department verified all the records and found that you are wrongly charged. So your amount will be credited in your account.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer Care,
Tata Indicom.
"
Dec 20, 2011 10:33 am EST
Tata Teleservices customer support contacts
Address

A, E & F Blocks Voltas Premises, T. B. Kadam Marg, Chinchpokli, Mumbai, 400033, IN

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Dear Mr. Virendra,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We regret to inform you that, as per the process we are unable to provide the same number for different circle.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer Care,
Tata Docomo.
Dec 24, 2011 4:42 am EST
Tata Teleservices customer support contacts
Address

A, E & F Blocks Voltas Premises, T. B. Kadam Marg, Chinchpokli, Mumbai, 400033, IN

File a complaint Write a review
Dear Mr. Gaurav,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that, our concerned department spoke to you and updated the resolution regarding the complaint on caller tune activation bearing vide docket number BAL0724017013 and weaver has been posted to you.

For any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer care
Tata Docomo.
Dec 28, 2011 11:10 am EST
Tata Teleservices customer support contacts
Address

A, E & F Blocks Voltas Premises, T. B. Kadam Marg, Chinchpokli, Mumbai, 400033, IN

File a complaint Write a review
Dear Mr. Sahil Dogra,

Greetings from Tata Docomo!

We would like to inform you that, we have confirmed from the concerned department that, there was no wrong billing and you are charged as per the usage.

For any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer care
Tata Docomo.
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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235 comments
A
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Achinta Kumar Mandal
,
Aug 29, 2008 12:41 am EDT

Dear Sir,
i am pleased to informed you that my self Achinta Mandal, LLOYDS CORPORATION, Kolkatta-700001.
Actually we have a connecton of your network.I want to shift this connection to another address.
please call me or mail me further step what can i do for ur help...[protected] my moile no.

Regards
Achinta Mandal
[protected]
Kolkata-700001

D
D
Dileep Tiwari
,
Aug 22, 2008 5:21 am EDT

TATA Indicom service is very -very poor

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vinod
,
Aug 20, 2008 2:06 am EDT

dear
sir
my tata indicom number is [protected] plz sir restore my number my bill clear.plz restore thank you
vinod

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naveen
,
Aug 07, 2008 4:37 am EDT

Yes Mahendra, I completely agree with you as I too faced the same problem. They sent reminders and calls even 1 year after disconnecting the phone and surrendering their instrument. Its a completely disorganized serrvice... shameful on the part of tata.

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Surinder Mohan Ahluwalia
,
Aug 01, 2008 2:31 am EDT

Last three months, we have not received payment of my telephone number [protected] and your toll free number 121 gives zero balance as of date despite usages. In this regard, we have telephonically lodged this complaint & we have been informed that we have pending no payment even if check today. Kindly let us know my bill payment so that matter can be taken for doing the needful.

SM Ahluwalia
H.No 2587, 22C, Chandigarh.
Mob, [protected], [protected]

A
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Amit
,
Jul 20, 2008 1:28 am EDT

TATA INDICOM IS BAD SERVICE PROVIDER SAME ON YOU TATA INDICOM.

A
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Amit
,
Jul 20, 2008 1:14 am EDT

HI, sir i have tata t2900i mobile handset but i can not connect it internet i want to know the ditail of makeing connection. and my 2nd complain against your custmor care asscutive the name of the person is AMIT He has no manner of talking please pay attention on it my mobile no is [protected] i am from muzaffarnagar U.P

S
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sravan
,
Jul 08, 2008 3:05 am EDT

dont buy tata indicom.tata is cheating company.tata bostard.

H
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H B Sharma
,
Jun 19, 2008 1:24 am EDT

Sir,

my above mentioned e-mail ID has been changed. Please send my latest bill on the following E-mail ID:

ballabh.hira@yahoo.com

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vikas tripathi
,
Jun 14, 2008 5:51 am EDT

I am operating a Smart PCO at Raigarh City (Chhattisgarh) I want to mention that at the time of purchasing the connection I was promised for the Best Service but I found that you are providing Worst Service because Since Last 2 Months I am not getting the Recharge Voucher as there is no dealer in my city.

I dont know where to get the Prepaid Recharge.
Either pl arrange to provice PPRCV or Collect back the instrument and refund the Amount that you have collected against the connection.

Naveen Awasthi

J
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Jitendra Upraity
,
Jun 12, 2008 12:02 am EDT

I took postpaid wireless internet connection. After 8 days, connection is not activated. My sim no. is [protected]. Agent name is Ajay and his mobile no is [protected].

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Nimesh
,
Jun 09, 2008 5:56 am EDT

No response even after one year

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abhinav saxena
,
Jun 07, 2008 11:30 pm EDT

i purchased surf2 whiz connection on 14th may, 2008, under your scheme of 2 months unlimited surfing and download free. but, now im constantly getting calls and smss about my high usage bills. i confirmed again with the dealer, but he says the scheme is available to me. even after complaining to the dealer, i recieve the calls again. after i maild my complaint to their nodal office, instead of solving the matter, they are demading money from me, threatening to cut the connection and even saying that we can get a discount on our bill, which was promisd to be free to us! some executives ask us to submit few percentage of the bill. what is all this non-sense? when executievs say to resolve and get back to us in few minutes, they never turn back! this is not expected from a co. like TATA who has the trust of people. i could have taken an unlimited plan earlier if it was not promised to me that for 2 months i wont get any bill. is that a tactic to sell your product by lieing to customers?

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T.S. Ramakrishnan
,
May 31, 2008 5:27 am EDT

This is to inform you that I had purchased with good intention that Tata Indicom will give good service to me. When I purchased I had given my ID Proof of Voter ID and other documents to the dealer. But to my utter surprise the service has been stopped due to non deposit of ID Proof. Again I had to visit the the Tata Indicom office in Connaught Place and submitted the ID Proof. Still my mobile No. [protected] is not activated. From this one can understand how the Tata Indicom is giving service to their clients i.e. very poor and harrassment for buying Tata Indicom Prepaid connection. Hence I would request you to please activate the same at the earliest.

Thanks & Regards

I
I
irfan
,
May 27, 2008 11:13 pm EDT

sir,
I irfan compalaint to No. of times but not reply i think your service is very very poor what you will do i dont care my mobile number is +[protected].

yours faithfully
IRFAN

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ashish goel
,
May 27, 2008 9:37 am EDT

I inquired about the Post-connection of TATA INDICOM for the Delhi/ NCR Circle from Mr Dhermendra ([protected]) from the Head office in Delhi at the okhla at Mathura Road.
I asked for the STD services and he pursued me for nearly a week even at the odd time to take the connection (349/- rental with STD & LOCAL Free for 349/-) and after that the call charges will be Rs1/- for STD and Rs0.50/- for Local irrespective to the landline or cell or service provider as the case may be.

I agreed and he approached me on 24th May at 9:30 PM and took all the documents and Rs 500/- and gave me a carbon copy of the customer application form (no DL [protected]) and promised me to deliver the SIM on 25th ie on Sunday (Note that he said that TATA INDICOM PERSONNALS HAS TO WORK EVEN ON SUNDAYS), but the very next day i could n’t get any correspondence from his side. This is not the end even on Monday on 26th May 2008 he didn’t picked up any of my call and even kept his cell off for all the time during the working hours . This made me to lodge a complaint at the TATA INDICOM Customer Care and minutes after the complaints was lodged i got a call from the Chandigarh from MR Raman (no [protected]), he promised me to deliver the sim within the next 24 hours, this made me to have a feel good factor. But all my happiness turned into sadness when again i got a call from the Faridabad no [protected]), Mr Manjeet asked me for Rs.99/- for the new sim, promising that the rs.99/- will be adjusted in my 1st Bill and what gave me a big shock that he told me that there is no as such pal which was offered to me.The plan which i was offered was only for local free calls and there is no as such provision for the free STD calls. This was a great shock to me when he told that the Rs.500/- which i gave to Mr Dhermendra are not reflecting in the system as if i haven’t made any payment.

I immediately made call to Mr Dhermendera to confirm the same and to add on to my disappointment he said “ he has to confirm it” .again he called me up saying that “ there are no free STD calls but only local calls for Rs349/- are free”. Then he approached me at 10:00 PM in the night requesting me to take the SIM, which i denied as that was not having the plan as promised to me.

Today i again got calls from the Chandigarh office, and they promised me to look into the matter asap, but till now there are no updates. Now i’m fed up with the services of TATA INDICOM presuming that if it can cause so much trouble at the start then what would be the scenario at the later stage.
I kindly request you to look into this matter and plz help me to get my Rs500/- back .

Regards
Ashish Goel
+91-[protected]

L
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leena
,
May 22, 2008 12:51 am EDT

yesterday, i recharged with 3 add on vouchers worth 50, one top up worth 50, and one night talk voucher of 75 from a dealer of TATA INDICOM.i knew that the 75 rs voucher gets forfeited if it is recharged before the add on voucher, thats why i sked the dealer to first recharge with add on vouchers of 50, but he first recharged with 75 voucher which ultimately got forfeited at the same time, when i called up customer service, one of the agent said that the "75 rs" voucher was active, but i was being charged normal call rates instead of voucher package rates. this is a proper way to misguide a long time customer and forfeit their money with no mistake of theirs. tell me to whom should i go now?

R
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rishi sharma
,
May 17, 2008 5:59 am EDT

dear sir.
I Have TATA POST PAID CONNECTION.[protected] )SINCE FOR FEW MONTHS MY INSTRUMENT BEEN DAMAGED. SO I WANT TO CHENGE MY SET. I HAVE BEEN COMPLAINED TATA INDICOM OFFICE JAIPUR.
THEY HAVE REFUSE TO REPLACE. IT IS NOT POSSIABLE TO REPLACE.AND ASKED ME CLOSED YOUR PHONE CONNECTION . TAKE ACTION.

S
S
sandeep
,
May 14, 2008 9:33 am EDT

sir mere se mera mobil band ho gaya hai isme likha arha h (RUIM Card rejected) sir ye kese sahi ho sakta hai bataiye ap plz mujhe thanks

A
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Ankur Solanki
,
May 13, 2008 11:40 am EDT

Y the hell i cannot send or recieve international sms on my tata indicom prepaid mobile! man its very frustratin!

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Rajesh Amrutlal Mewada
,
Apr 29, 2008 12:02 am EDT

Poor service!

I have purchased tata indicom mobile & I am paying cell bill regularly. One month backed, i had problem in my cell, i went to go to TATA Indicom Branch in Goregaon (W), but no any single person support me. but One time Mr. Rohit, he is incharge of Goregaon branch. He said the mobile is locked, and gave me date, but there is no response till today. My Name is Rajesh Amrutlal Mewada - [protected], [protected] (R)

So please help me out

P
P
pankaj dhar
,
Apr 23, 2008 6:23 am EDT

I am receiving abusing sms from TATA INDICOM number [protected]. I want your help against this number ([protected]). I want the name and address of consumer who is using the number ([protected]). I want you to block this number ([protected]).

yesterday i have sent you messages but i did not get any responce from your side. (planning to file a police complaint)

S
S
shaikh ayaz
,
Mar 25, 2008 12:40 am EDT

I had booked tata internet for my office and as well as my boss residence with telephone number also.2 months before and also given the cheque of rs.800 to sales person whose name is SANDEEP SURWADE NUMBER [protected] and after that his number is also not switch off and when ringing not receiving call after month he given me other number whose name is MAYUR he get work done of my office after 15 days then after he also same like sandeep then i got the Team Leader Number Mr.Anil [protected] he said that he will go through this matter and he will call me with in day but days getting end.But i didn`t received any call and after i got Mr.VINOD number who is head [protected] he also same so you imagine all tata people are thag they fooling people and just making money so don`t go with tata just say tata to tata internet they are cheater and remember this names and numbers which i mention and my case is still pending

S
S
Sita
,
Mar 22, 2008 5:39 am EDT

I have received one message to subscribe welcome tunes into my mobile phone. But i have not replied and delete the message from mobile phone. The same welcome tune has been subscribed into my mobile phone without any response from my side and they have also charged the same. I don't know how can they charge without any confirmation received from side.

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Agni Sharman
,
Feb 26, 2008 10:45 pm EST

Quick Summary of my experience with TATA Indicom broadband @ Chennai.

TATA Indicom broadband (VSNL) guys lost track of money they took from me.
Kept blaming about non-payment and started to de-activate my connection without prior notice.
Remember I am a customer who had been using TATA Indicom broadband for a year now.
Activated the connection Feb 15th 2007

If this is how they treat their customer who had been using it for a year, forget those new comers. Will be treated next to piece of ###.

They have damn good technology in place and BUNCH of IDIOTS to maintain their backoffice operations.

Another way they cheat customers is by not giving the downtime credit for usage.
Its like sarkari office... Working or not you still need to pay the full rent.

Now read my communication to TATA Indicom broadband and their response.
-agni sharman
Chennai.

Here is the copy of my communication with TATA Indicom Broadband @

http://www.agnisharman.com/vsnl.htm

-Sharman (agni)
Sharman’s Cab Company
mailbox@agnisharman.com

V
V
Vinay
,
Feb 16, 2008 5:52 am EST

I paid my bill on 7th Feb. 08 through easy bill who are authorized agent of tata Indicom but till date i.e 15th Jan. my outgoing has been Restricted.I ve this problem of not making outgoing calls since 4th of Feb.
Kindly look forward to my complaint as I hav been cheated by the company

Stop Cheating and looting people

W
W
w.v.krishnakumar
,
Feb 15, 2008 11:19 pm EST

i have applied for tata indicom walky connection at new delhi. Immediately some persons come from tata. I thought they are from tata. But afterwards i come to know that they are from ITBL Telecom Pvt. Ltd. New Delhi. They said they got request from tata to book the walky connection. So I have paid Rs.1152 for the walky connection along with all the documents. But I did not get connection and instrument. When I contaced the Tata indicom office at Connaught place, they said we are not responsi ble, you contact the private agent thorough whom you paid the money.But the ITBL Telecom Pvt. Ltd says you contact the TATA, we are not responsible. Since I approched only the Tata Tele services, and only they forwarded to ITBL Telecom Pvt.Ltd, only the Tata's are responsible. But inbetween my money is held up some where. Tata officials when I approached, their incharge Mr.Jain in connaught place office said don't allow these peple inside the office. Ask him to come again in the long que. It is the responsibility of tata to either give connection or return the money along with my documents.
krishnakumar. The pvt company never lifts the telephone.

Now I am running from pillar to post to get the

R
R
rajesh
,
Feb 12, 2008 9:51 pm EST

hi,

Respected sir,

My Office address is Navayuga infotech pvt ltd ,white fields , kondapur(hitech city ) Happening place in hyd ,

Sorry to say very poor signal. it really matter

M
M
mohd naushad
,
Feb 01, 2008 1:08 am EST

Dear sir/madam

My name is mohd naushad living in shanti nagar manimajra # 209/3 street no-9 chandigarh. I was working in tata teleservices limited colester office as a ICA in sec 34-a sco 232-234 chandigarh. I was under the team of mr. gautam rajjan. His mobile no-[protected]. sir I regard to inform you my first incentive cheque has come in the office but mr gautam rajjan was not giving my incentive cheque. These days I am in trouble and my economic condition is so week. So thats why I write a letter to you for it please take some action against him. I shell be thankful to you for trhis.

Your truly
mohd naushad
employee ID ICA-781
[protected]

S
S
Surjeet verma
,
Jan 27, 2008 6:11 am EST

Tataindicom worker cheating me.

A
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ALLAUDDIN . S .KAZI
,
Jan 09, 2008 5:44 pm EST

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

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faruk nagori
,
Jan 08, 2008 11:47 pm EST

Hi,

This is faruk nagori. I had two post paid connection from tata indicomm bangalore and i had pai more then 40000 ruppes as a bill for 1 year. I disconnected both the connection while i got transfered from bangalore to delhi.

Still i m getting bills on my bangalore address. I tell u i m not going to pay a single amount of money.

for mobile number : [protected]

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Vincent T.
,
Dec 31, 2007 11:27 pm EST

Tata Indicom's Internet speeds are best not discussed. I have a dialup walky internet connection, and I have hit 14KB / sec once in one year! ha ha, oops I forgot to mention the time - 3 AM when the rest of the crowd were snoring I tried to get some speed. The above speed is good, but when I work in general, I can boast of a max of 5 KB / Sec.
The main problem is still there to be discussed. Its called the phone disco of disconnections.

The walky is connected via the USB port to my desktop. When connection to the internet, if I change the regulator of the fan or switch on / off a light, the connection drops. Leave aside during a power cut. I control and so does my wife control her putting on of switches, but in a place like bangalore where my window faces the bedroom of the other, how can I tell him./ her to please not switch the light on or off or fan. They do that and my connection says - disconnect zindabad.

Isn't this something really great, disco at the hands of all others around your house ... and your great misery. Now why am I still using - because with the wireless option this seems to be the best compared to hopeless services of reliance ...

S
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sidharth mittal
,
Dec 29, 2007 4:11 am EST

i have buy a tata indicom prepaid no from the pandav nagar Delhi on 20.12.07.it was activated when i purchase it but after 3 days it has been disactivate.and after complaints a lot of time it is close till now.
pls tell me wat is my fault
i already 2 times submitted my id proff with photograph
My no. is [protected].
The phone no and address of the shopkeeper as under
shop no 53 A pandav nagar Delhi 110092. mob no. [protected]
name of shopkeeper is vijay gupta.

u r requested to look into matter & open the connection as soon as possible.

now i warn u that if it is not activated with in 24 hours. i will go in consumer court. and it can be very difficult for u.
Thanks
Sidharth mittal

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Namithavasanth
,
Dec 19, 2007 12:19 am EST

my experience---SUB: PAYMENT OF BILL , HARASSMENT

As per your letter dated 06.12.07 which is attached. You have mentioned that I have signed the terms and conditions of your services dated 14/2/2007 at ‘SAI RADHA TELECOMUNICATIONS, ‘SHANTHI NIVAS’ K.M.MARG, UDUPI .

YES YOU ARE ABSOLUTELY RIGHT I MADE THE GREATEST MISTAKE OF AVAILING YOUR SERVICES. But let me inform you that I have also been a regular payer of all the bills thereafter.
I purchased a cell phone at the same time 'Samsung Hero’ @ Rs.1500/-with charger at your outlet in Udupi. This was done in the month of February 2007 as you can see in the bill. The cell phone stopped working on July 11th that also is evident by the last bill that you have sent. I went to SAI RADHA TELECOMUNICATIONS, where I bought the connection and lodged a complaint, two employees gave the phone to a technician inside another room, who informed me that they would have to send it to Mangalore for repair. NOTE: I was not given any voucher for having given the phone for repair. For the next 4 days I had no communication though I was told that I would be informed as it was a post paid connection. I repeatedly rang them up and was told that it could not be repaired at Mangalore and hence was sent to Bangalore. After that I had no communication from them except asking to pay the bill. Now I refuse to do so for the points to be noted----

1. I do not have the phone nor the charger.
2. It was post paid service I had taken so therefore why should I
pay when I dont have the cell and have not utilized it
3. The phone was not working after six month !
( ? Standard)---the reason given after 4 months (that is 10 months
later) --water had damaged it. How? I gave the cell before heavy
monsoon started & the cell is always in the department I work
locked as i get signal only at Manipal and not at Hiriadka
4. You already have my deposit of Rs.500/- & my mobile:- my gift
to 'TATA TELESERVICES'

If you take legal action as you have threatened, we have enough people who have witnessed by listening over phone and were there when your representative came and harassed us repeatedly not willing to say anything about the mobile that I had given. Escaping their responsibility by saying that it was damaged due to water you can go to consumer court and so on.
Thus I hereby refuse to have anything to do with you. You can keep the Rs 500/- deposit as payment against the bill and the mobile as a gift by me to the great TATA teleservices. I am sure by now 100s of customers would have suffered like this. God save people who become your customers.

Subject harasment for payment of bill!

N
N
Namithavasanth
,
Dec 19, 2007 12:18 am EST

My experience---SUB: PAYMENT OF BILL , HARASSMENT

As per your letter dated 06.12.07 which is attached. You have mentioned that I have signed the terms and conditions of your services dated 14/2/2007 at ‘SAI RADHA TELECOMUNICATIONS, ‘SHANTHI NIVAS’ K.M.MARG, UDUPI .

YES YOU ARE ABSOLUTELY RIGHT I MADE THE GREATEST MISTAKE OF AVAILING YOUR SERVICES. But let me inform you that I have also been a regular payer of all the bills thereafter.
I purchased a cell phone at the same time 'Samsung Hero’ @ Rs.1500/-with charger at your outlet in Udupi. This was done in the month of February 2007 as you can see in the bill. The cell phone stopped working on July 11th that also is evident by the last bill that you have sent. I went to SAI RADHA TELECOMUNICATIONS, where I bought the connection and lodged a complaint, two employees gave the phone to a technician inside another room, who informed me that they would have to send it to Mangalore for repair. NOTE: I was not given any voucher for having given the phone for repair. For the next 4 days I had no communication though I was told that I would be informed as it was a post paid connection. I repeatedly rang them up and was told that it could not be repaired at Mangalore and hence was sent to Bangalore. After that I had no communication from them except asking to pay the bill. Now I refuse to do so for the points to be noted----

1. I do not have the phone nor the charger.
2. It was post paid service I had taken so therefore why should I
pay when I dont have the cell and have not utilized it
3. The phone was not working after six month !
( ? Standard)---the reason given after 4 months (that is 10 months
later) --water had damaged it. How? I gave the cell before heavy
monsoon started & the cell is always in the department I work
locked as i get signal only at Manipal and not at Hiriadka
4. You already have my deposit of Rs.500/- & my mobile:- my gift
to 'TATA TELESERVICES'

If you take legal action as you have threatened, we have enough people who have witnessed by listening over phone and were there when your representative came and harassed us repeatedly not willing to say anything about the mobile that I had given. Escaping their responsibility by saying that it was damaged due to water you can go to consumer court and so on.
Thus I hereby refuse to have anything to do with you. You can keep the Rs 500/- deposit as payment against the bill and the mobile as a gift by me to the great TATA teleservices. I am sure by now 100s of customers would have suffered like this. God save people who become your customers.

Subject harasment for payment of bill!

S
S
sumesh
,
Dec 17, 2007 4:52 am EST

Very bad network in basement, I had complaint many times but NO SOLUTION... still I am facing same problem..

Anybody is there who could be help me?

Waiting for your reply with some hopes...

H
H
HillSide Phase-I Hsg. SOC. Pune
,
Dec 17, 2007 3:46 am EST

Same is the case with me... I had applied for v-card since 14 days... they promised me to deliver the same within 4 dyas... and interestingly there is no any customer support number of tata indicom where i can check my application status... gove should have any control over this...

S
S
sandeep
,
Dec 06, 2007 2:28 am EST

Tata indicom sevice is very poor.I have taken a wireless landline connection in marathahalli area in bangalore.When they installed it in my apartment there was no signal and they promised to put an external antenna and for the past 1 week there is no reply from them.I tried to contact the concerned manager and his response was poor.Every day he will tell it will be done the same day and nothing happened so far.So i advice to think once more before taking connection

S
S
SUMAN GHOSH
,
Dec 04, 2007 4:51 am EST

I have taken an internet connection,which is very very slow & few sites are not opening,whenever i tried to contact at koramangala office at bangalore,no body will attend the call and the executive who dealt with me never respond to my call.Also i have applied for landline connection in the month of september and i have paid all the charges by cash,still that connection has not been provided and they have not returned my money also which i have paid for landline connection.

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