Resolved TATA Indicom — Poor customer service
I am tata indiacom customer and having tata indicom mobile since last one year i never use to call customer care because, the line of tata customer service is always getting busy cannot contact to any customer executive.
I got sms from tata welcome ring tone of 'Don Special' on date 15.09.2006, I was interested to apply for 'Don Special', and as per the instruction the said to me select I already select. After some time i got sms for activation of caller tune but it was not from Don Special which was another old song and deducted charges. Then I send them sms to change my caller tune but they send me sms the said tune is not match for my cell phone and again they deducted charges and deduct sms charges. I got very angry and tried to call Tata customer service but since 2 hrs tried i got line but customer executive were busy for half an hrs and now i am trying to speak with them, i am getting voice that the customer line are busy. I wanted to shout at them but cannot speak.
Like that way i already fed up with this bloody tata service but cannot change because i already give my cell no. to all my clients.
Same problem with my Home Tata land line. They not send me bill since 4 months and cut my land line.
The complaint has been investigated and resolved to the customer's satisfaction.
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