Target review: ipad

If I could give less than one star I would. My daughter recently purchased an Ipad from this Target. She asked the employee ssisting her what the return policy was for the Ipad because she wasn't sure if she was goign to like it ot not. He informed her she had 30 days. She purchased it and saved th receipt along with the packaging. She decided to return it 17 days later with the receipt, packaging and IPAd in perfect condition. She was informed by a manager named Tabitha she couldn't accept it because the return policy for Apple products was 14 days, not 30 days. When my daughter explained thats not what she was told, she was informed that the associate who helped her had quit without notice or reason. She was then told only Guest Relations could override the system to give her a refund.
She called GUest Relations and was told only the store manager could override the system. Basically, she was given the runaround by a company that made over 104 billion dollars last year over a $550 Ipad. Keep in mind my daughte ris a college freshmen who had about $750 to her name!
So, when my daughter called me I called Guest Relations. The man I spoke to was able to call the store and get Tabitha to override the system, but now they decided instead of giving my daughter back her cash on her debit card they would only give her store credit. There policy clearly states that all refunds are given back the way they were spent. This took about an hour get to this point. After having this escalated to superiors in Guest Relations and passing this along to other executives in Target, I was basically told, I should be grateful my daughter was given store credit.
Target completely overlooked the fact that my daughter was misinformed by one of their employees who coincidentally quit! They told me they "couldn't" refund my daughter's money, not that they wouldn't, but that they "couldn't." I find it ridiculous that a multibillionaire company would not issue a refund for $550 to an 18 year old girl whose net worth is now $750 after their employee misled her. I forgot to mention that Target instead placed the blame on my daughter and said she should have saw on her receipt that she had 14 days to return her Ipad. I know for a fact that I would go by the word of the employee over a receipt.
My daughter learned some valuable lessons from this that I want to pass onto you:
1. Most major companies like Target online care about their bottom line and have absolutely horrible customer service!
2. You can't trust anything a target employee tells you because apparently they are not well-trained, and target will stand behind their employee's misinformation.
3. All that counts is what's in writing. Don't lsiten to what Target employees spew when they are trying to sell you something. Tell them to show you in writing.
4. When it comes to money, corporations will give you the runaround and hope you just give up going back and forth with people on the other end of a "Guest Relations" line.

I cannnot stress enough that you should not shop at Target! I would say just this target but I discovered this is a systemic problem with Target.