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TapJoy review: sucks 59

C
Author of the review
10:59 am EDT
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

TapJoy Customer Service is a total Joke! You send a request to address and issue. You send them the information they request, then they come up with another excuse not to help you with your request. You request a phone contact for them or a Contact name for their CEO and you get no Response. They deserve to be put out of business! Hope no one ever has to do business with them!

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Krn123
, US
Apr 27, 2019 2:51 pm EDT

Several times I have completed offers to obtain diamonds for my game (Design Home), but they never give me the diamonds. They say you need proof that you completed the offer, well where and how do I get that! I currently have two offers in that I know were done correctly, but they still show pending. How can I resolve this issue?

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Wanda Little
, US
Apr 28, 2019 1:15 am EDT

I finished the requirements for my diamonds which was 30, 659 and submitted pic of level 100 finished and still haven't recieved. This has happened numerous times. I say these games days on end for my diamonds and get a ring around for my rewards. Very frustrating!

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Jhayar
, PH
Apr 21, 2019 5:43 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Why my tapjoy banned me my tapjoy bottom of my game gone they banned me after compliting the offer pls give me back my tapjoy account why u banned me after i complit it in art of war 3

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Debra Tolbert
, US
Apr 19, 2019 9:16 am EDT

I completed Portal Quest level 10
I completed Winning Slots level 20
Still waiting for Avacoins thank you😁and God bless!

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Максим Ф
, US
Apr 02, 2019 7:24 pm EDT

I reach the offer and still dont get my reward. Where it is?

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prettyflybebe
, US
Feb 11, 2019 8:45 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I have completed two offers and I still haven't received my rewards and for one of the offers I have already received my package that I ordered off of the websites which are the dollar shave club and the final fantasy game

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Avakin11
, ID
Feb 12, 2019 1:27 am EST
Verified customer This comment was posted by a verified customer. Learn more

Please reward help .!
1.Finish Level 2 in Board Kings !
2.Finish Level 3 in Board Kings !

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Khalid Mehmood172
, US
Feb 12, 2019 1:28 am EST

i have been banned from tapjoy services i dont know why its may b 6 mont like this

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Aa disapointed
, US
Jan 05, 2019 2:36 pm EST

Tapjoy does not fulfill their end of the deal. EVER. They are an extremely dishonest company and I hope that a larger corporation takes legal action against them.

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Amie Stevens
, US
Jan 05, 2019 9:08 am EST

I play design home, I completed the dollar shave club on 12/15/18 and still have not received my reward, when I try to submit a complaint it will not submit, very frustrating.

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Rita P Cook
, US
Jan 05, 2019 1:16 pm EST

I opened up the offer for 117 dice for yahtzee buddies if i got 50000 power on world war rising and have not gotten my dice and they took the offer from my pending status down. There WAS NO time restrictions on when you hit the 50000!

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Tonigirl1962
, US
Dec 12, 2018 5:36 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Tapjoy does not honor their own rules and regulations! When you do decide to cheat a player you don't issue a ticket so they can reference to Tapjoy with! TOTALLY UNFAIR!###

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۞ ODS ۞Çââ djr
, ID
Dec 11, 2018 8:38 am EST

Tapjoy isn't working

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Wayne Almond
, GB
Dec 11, 2018 1:27 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Hi my name is Wayne I play top eleven and i went to tap joy to get more coins I download a game lords mobile and if I get to level 14 i get 338 coins I'm now on level 16 and still don't have coins it's very frustrating can you please help me my team is Almondo4791 on top eleven. My email is Almondo4791@yahoo.com thank you

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Sakshi Rajput
, US
Dec 12, 2018 6:43 am EST

I completed many and also showed the proof... But haven't got anything yet 😤

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Allen Wang
, US
Dec 12, 2018 6:31 am EST

The line points guaranteed still haven't been offered. The game is 黑道風雲, and I should receive line points after reaching level 15 of my castle. I've made inquiries several times but not a single reply has been given.

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Terryrox
Terryrox
galesburg, US
Jun 16, 2013 7:13 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

That was exactly one of my accusations against the ###.They actually have a guy named Saad that patrols boards like these and banned my access to the offers they never pay off on.

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Kitty Cat 1801
New Orleans, US
Jun 16, 2013 7:48 am EDT

Stupid tapjoy junk. I know what they be do. All the sites that have tapjoy offers ask for a ton of your provate info, then "sell" that info to other companies by saying "Give us money and we'll give you this guys phone number." Then those companies use that info for bad things and then "sell" the info to even more companies. Then those companies pay Tapjoy for making it possible for them to get the private info. Tapjoy then decides they care more about money than customers, and like the bloody devil, they refuse to give you your whatchamacallits or whatever you ordered from them. Sons of ### are named Tapjoy.

Terryrox
Terryrox
galesburg, US
Feb 02, 2013 10:47 am EST
Verified customer This comment was posted by a verified customer. Learn more

I regretfully made the mistake of dealing with them and will now be filing a BBB complaint against the frauds.