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TapJoy Complaints & Reviews

TapJoy / compensation refused - 1600+ tokens in puzzle pages, for mobile royale castle lvl 14

Fa
Apr 24, 2019

This company can be extremely useful, but sometimes it is downright awful. My final straw with TapJoy just occurred today. I spent two weeks completing an offer from an Mobile Royale (reach lvl 14 Castle), which I explicitly downloaded through TapJoy. When I finally completed the offer and...

TapJoy / music maker jam earn free beatcions

Ca
Apr 24, 2019

To who it may concern.. Hi my name's CALVIN [email protected](323)·830·5936·.. Game of Sultans: game objective·Sultan 2.. I completed the required event.. Marvel Strike: game objective·complete level 16.. I completed the required event.. please send me my Music Maker Jam free...

TapJoy / diamonds not awarded from home design app

Ca
Apr 22, 2019

I completed an offer to join Sun Bingo on 29 March this year. I deposited and wagered £10 and completed the criteria to obtain the reward of diamonds for use within the app. I sent emails to tapjoy support on 5 April, 8 April, 15 April and 18 April this year to enquire as to when I would...

TapJoy / fraud

Lo
Apr 22, 2019

No matter how many offers I complete I get nothing. Submit proof and get denied. Company is incompetent and dishonest. These people should be shut down as they are nothing but scam artist. I have spend weeks playing games to get diamonds for games I actually play. I complete all...

TapJoy / unfair behavior regarding rewards

Ch
Apr 21, 2019

Lords mobile offer: Reach castle level 14. I reached castle level 14 and Tapjoy states that I "failed". I sent proof of completion but I get an automated response saying that "Our Risk Management systems have detected a few problems on your account that are in violation of our Terms of...

TapJoy / offer wall looney toons

Dc
Apr 20, 2019

Same story as countless others who have posted here. To receive in game awards I sometimes complete other game challenges or even make purchases on 3rd party websites. The majority of these are properly fulfilled. However I recently completed two offers (Postmates and Lords Mobile) and wa...

TapJoy / tickets about offers to get diamonds - covet fashion

Th
Apr 16, 2019

This was too good to be true! 10.080 diamonds to play another game! Yes, I started, and I completed! And as some other offers, I didn't got my reward right at time, so I went there and open a ticket! All tickets that I submitted was resolved, and reward Gaven from small amounts. Like...

TapJoy / tapjoy commits fraud

Dr
Apr 15, 2019

This company's behavior is, at a minimum, bordering on fraud. They deny earned services without any explanation, or when an explanation is given it is an absolute fabrication. They make the complaint process as difficult and opaque as possible, requesting up to five pieces of evidence of...

TapJoy / avakin coins

Ke
Apr 12, 2019

Hi, I have been trying to get in touch since quite sometime and still haven't received coins for this quest. I don't understand the reason for the delay because I have already received the coins for the quest I finished after this one. I am only getting mails about the service being approved but...

TapJoy / word chef story offer

Ta
Apr 11, 2019

There was a offer saying to complete 250 different levels. I've completed the but didn't get any reward. When contact support they say they are reviewing but after couple of hours it says review denied. This is not the first time facing this issue. What's the reason of denial after giving...

TapJoy / non-delivery of product

Co
Apr 9, 2019

I used the offerwall in Battle Cats to apply for free credits after playing Lords Mobile to level 14. I spent hours playing Lords Mobile, a game that lacks any semblance of fun, and was already putting hours into Final Fantasy XV, a clone of Lords Mobile that is somehow even less fun, when...

TapJoy / re: tapjoy request lord mobile to earn gems for looney tunes

Cy
Apr 9, 2019

I think this is wrong and not fair. I had a reward in process to reach level 14 castle in Lords Mobile to receive 5333 gems for my Looney Toons game. I reach level 14 castle four days ago but I had to get a new tablet two days and didn't realize that I hadn't received the gems again for...

TapJoy / design home

Ti
Apr 8, 2019

They banned me from the game because every time I complete an offer they never give me my rewards I have to put in for ticket even if I pay with my credit card I still have to put in for ticket and every time I complete the offer they never reward me so now I complete a offer and they...

TapJoy / stars not received after days spent on an offer

Da
Apr 8, 2019

On 4/8/19, I completed an offer. The offer was made through BanG! Dream, where I thought I would try to earn stars (a semi-paid in-app currency) by doing one of the free stars offers. The offer took considerably longer than I had anticipated (I planned to spend a day or two at most and it...

TapJoy / tapjoy mistaken suspension

Ma
Apr 8, 2019

I have been informed my account has been suspended for tapjoy. However, when on the tapjoy website, under bans and suspensionhttps://www.complaintsboard.com/new_complaint/s it states: "For all other bans and suspensions you should check your emails you have used to submit tickets as you...

TapJoy / avakin life

It
Apr 7, 2019

Okay everyone who plays avakin get this you'll have offers you can do and jus keep going and completing them, but after you do so many you get one that says failed after you've done it. I've noticed that after a while it works again but I had to get on a whole nother account to get coin...

TapJoy / complaint

Sh
Apr 6, 2019

The offers state app download is optional this is incorrect on a majority of the adverts. Some of the adverts link to porn (Sainsbury's) and redirect to other sites. I have been hacked twice, had unauthorised purchases and had to stop all in app purchases as a result of this. You...

TapJoy / gold reward for completed offers

Wi
Mar 25, 2019

I completed three offers and submitted tickets for each. I have used tapjoy for four years. I know the rules and follow them. I have never been suspended before. I still don't know if I am banned or suspended or why. Communication with tapjoy is totally cut off. I sent them the screen...

TapJoy / norton

La
Mar 25, 2019

On 3/10/19 in response to TapJoy's promo of 2x diamonds I purchased a product from Norton to provide security for up to 5 devices for $39.99. I ordered for two reasons, I wanted the product BUT I also wanted the 96000 diamonds for the Design Home game. The order was successful and I...

TapJoy / didn't reply and rewarded me diamond on design home apk

Ke
Mar 22, 2019

Hai my name is farah said, I hv palyed design home, and try to get free diamond with downloading "mobile royale" to get 17k something free diamond if I hv to reach castle level 13, I reach that, and try to sending my problem via design home aplication, but unfortunately, my tapjoy column...

TapJoy / coins on avakin life

Re
Mar 21, 2019

Hello! Usually, y'all are pretty good about giving me the coins for the offers I complete, but I am still waiting for coins for the ICanRead offer I did awhile back and the Cora tampon offer I recently did last week. I submitted tickets for both. Got an automated email for the tampon...

TapJoy / tapjoy scam

Sa
Mar 12, 2019

Someone should take legal action against this company. All of the complaints on here and on the web are true. This company is nothing but a scam. I spend hours reaching requirements and it is hit or miss to get diamonds reward. Design Home is such a great game but they should stop doing...

TapJoy / tapjoy offer wall in game of shadow fight 3. reach level 20 in slotomania case#15797102

Th
Mar 3, 2019

Completed every detail for completion of the offer. After completing the offer it does state rewards may take up to 24hrs to complete, after 36 hrs not recieving awards the ability to submit a request for support is available. It is the only time tapjoy support is available which is next...

TapJoy / design home app/ not rewarded

Ka
Feb 25, 2019

I completed offer Walmart E - book within the app Design Home. After 36+ hours I then submitted support request. Case # 15818171 When there was no email response after days waiting I attempted to contact customer support again without success, "no-reply" address. Today it seems I am...

TapJoy / automated emails to decline my rewards

Ta
Feb 20, 2019

I am sick and tired of Tapjoy scamming me out of my time and effort in completing their apps, all for them to send me an automated message claiming my offer was ineligible either because I: did not install the app originally through Tapjoy (one of the worst excuses, since why would I see...

TapJoy / pop ups

An
Feb 19, 2019

Hi there tapjoy, I need to complain because of the infinte pop uos that your platform integrated, hiden, on many apps and games is really getting on my nerves cause popping like once every 2 min. I ve been trying to disable the servise so many times by following the steps like insert ur...

TapJoy / account suspended

Ri
Feb 19, 2019

Tapjoy suspended "temporarily" my account. For many years I used Tapjoy in Avakin Life/Covet Fashion and I know rules. I don't think I violated any to have this suspension. Tapjoy don't have any reasons for this suspension and the contact with Tapjoy is impossible. It is unfair because in...

TapJoy / banned

Li
Feb 16, 2019

So I want to make a complaint when I went on my tapjoy 2 months ago it said that I got suspended but didn't tell me for how long so I waited its now feb, 02, 2019 and I'm still suspended does that means I'm banned please help me I love playing avakin life and using tapjoy to get avacoin...

TapJoy / tapjoy rewards

Du
Feb 16, 2019

Refusal to award in-game currency after making a purchase through the Tapjoy reward app. I have submitted the required "proof" screen shots four times now and the company now refuses to acknowledge my issue and has threatened me with suspension as well as indicating that I am possibly...

[Resolved] TapJoy / in-game currency not received

Am
Feb 11, 2019

More than a month ago, I submitted two tickets via my game for in-game currency which hadn't been rewarded upon offer completion. Typically, when this happened in the past, I received an update within 2-3 days, although they say it can take 7-9 days to resolve. After more than a week...

TapJoy / complaint

Wi
Feb 10, 2019

I've been playing avakin life for a while and have completed numerous talk of offers, though I have received a few coins I am yet to receive the majority (even some from 6 or so months ago). I have sent many emails or requests to receive them but have been ignored and it's gotten...

TapJoy / currency payout fail

Na
Feb 7, 2019

Case #: 15668231 Date Occurred: 19/02/07 12:19 Title: Clash of Lords 2: Guild Castle Completed an install and open offer, but received a failed payout. Reason was stated as "Violation of Terms of Use" without details regarded what was violated only possible reason were given. (automated...

TapJoy / design home

Sn
Feb 7, 2019

I play design home and covet fashion on my iphone 8. I have been completing offers through tapjoy for years, so I know what offers will pay out, and which ones won't. For weeks, every single offer I complete, has not paid out, but it says the diamonds were rewarded. They were not...

TapJoy / compensation

Ma
Feb 4, 2019

Tapjoy is a fraud company. Promising compensation for completing their offers and although they are getting their money from us completing them I have yet to receive mine for completing the offer. It's been over two months and I have sent proof of completion three separate times and I...

TapJoy / payment not received

Mj
Jan 31, 2019

Please help!!! I did an offer fromTapjoy on the game Avakin Life and still have not received my coins in payment. The offer was "Get Your FREE Credit Score from ClickYourScore!". I completed all steps of the offer and in exchange I was supposed to get 33, 750 coins. However I waited and...

TapJoy / dismount-

My
Jan 30, 2019

I have completed multiple offers on tapjoy and which were worth alot of coins or diamonds on Covet Fashions.. I am on disability and believed these offers, it made more sense to purchase items I could use and receive points instead of spending money direction points or diamonds . I did...

TapJoy / tapjoy

Ka
Jan 28, 2019

Tapjoy via Design Home owes me thousands of diamonds. There are offers I have fulfilled daily and never got paid for. As a result, my work email is full of spam and my name is popping up in phishing scams and dark web lists. Now, with insult to injury, TapJoy has now blocked me from using...

TapJoy / earn gems

15
Jan 24, 2019

Believe it or not this the 2nd time in 2 years, that you guys are not paying tickets or pending offers, I have M.S. And need your offerwall, in order to play Design Home. Some of the get a free whatever I did not finish, but the ones that are pending that I spent literly hours on after...

TapJoy / tapjoy customer service

Er
Jan 22, 2019

I did an offer on tap joy for avakin life which costed me money. I never received the reward of $144, 000 coins and I've contacted Tapjoy and haven't heard anything from them. I'm honestly thinking about having my family lawyer look into this and see what can be done. Class action lawsuit...

TapJoy / not receiving coins.

An
Jan 19, 2019

I done multiple offers on tapjoy and they was worth alot of coins on my game. I just bought a 100, 000$ house with the coins I saved up from tapjoy. I was so excited to decorate it. I done multiple offers to try and build up my coins and I never received them. I contacted tapjoy multiple...