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Talbots Customer Service Contacts

+1 800 992 9010 (Customer Service)
+1 800 825 2687 (Customer Service)
One Talbots Drive
Hingham, Massachusetts
United States - 02043

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Talbots Complaints & Reviews

The complaint has been investigated and
resolved to the customer's satisfaction
Talbots — dress and shoes ordered by telephone

On November 24, 2017, I placed an order by telephone for A86749(M) and F90749 (9M). These items were for a...

Talbots ctn blend autumn f [protected]

I tried to purchase this item on Friday, Oct. 20 because the sign on the rack indicated it was 30% off. On checking out, I was told it was not discounted but they would hold it and I could return Monday (today) and it would be 30% off. After purchasing it today and being told it was 30% off. When I checked my receipt at home, I realized I was charged full price. I called the store and was told I had to purchase it with a Talbots card to get the discount (no clerk had mentioned this). I will return the item.
I would be glad to apply for the card, but I see no reason to give my social security number to get this. I have been advised that retailers have no reason to ask for this.
This experience has made me aware that your clerks need to be better trained.
This transaction was made at the Eastchase Talbots store in Montgomery, Alabama.

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    Talbots — unethical behavior at talbots ridgewood, nj 07450

    Where: Talbots Ridgewood, NJ 07450. When: Monday, 16 October 2017 Today (Monday, 16October2017)I had a very...

    Talbots — talbots customer service

    I have shopped at Talbots for years and have spent a quite a bit of money there over the years, including...


    Talbots — not giving discounts

    For the last 3 years I have been "Forced" to return item that I thought I purchased at a discounted price...

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    Talbots — customer service

    On 5/31/17 I entered the Talbots located in Sea Girt NJ to shop for some clothes for a woman who ha...

    Sea Girt

    Talbots — late fees, billing, and treatment of new customers

    I have been a Talbots customer for less than two months. On March 25, 2017, I opened an account and charged a...

    Talbots — beware when ordering online and paying with a debit card at talbots

    I would like to share a recent experience I had while shopping online with Talbots and paying with my debit...

    Talbots — service

    On two occasions, Ive encountered similar incidences. My first occurred at a Shreveport Louisiana location...

    Talbots — credit services

    I have been a Talbots shopper and credit card holder for at least 10 YEARS!!! In January of 2016, I made a...

    Talbots — return of shirt

    I purchased a shirt online that was too small. I returned the shirt to my local store and they did not have...

    Talbots placing in order today 3:10 pm

    I just placed the order with you 012317TD73875. The attendant was very efficient, too efficient. No warmth as if I were at the customs or in a military office. I cannot believe Talbots train their representative that way. I was even tempted to hang up. But as I wanted to be more polite than her, I did not.

    I just want your people to be more flexible and amiable.

    I'm very disappointed.

    Client number [protected]

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      Talbots — customer service

      I have been a loyal Talbots customer for over 20 years. I never shop online because in the past I've alway...

      Talbots — talbots charge card

      Do NOT use their charge card! I opened card received first bill and paid balance in full. The payment was a...

      Talbots service

      The worst shopping experience at Talbots in Bellevue Square. From the white haired sales lady named Nancy who not only ignored me until she saw I had an arm full of clothes. She never came back to check on me and then finally another sales associate with dark hair and a gray streak checked on my but never returned with the items I requested! Obviously I left and didn't buy anything and what was even more disappointing was that I later found out that the other sales associate who also didn't bother was the store manager! Wow! Disappointing I've been a loyal talbots customer for over 20 years and have recently moved to Washington and was thrilled that there was a Talbots near by me.

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        Talbots bad experience

        These people are nasty and rude and they refuse to provide any help! Bought a jacket from Talbots and after one wash it just fell apart! So I called the company and asked them if there was a way to get an exchange and they said that since I already used it and washed it no exchange and refund was possible. I told them that it was not my fault and that fabric was of a poor quality since it fell apart after the first wash, and then the person on the phone raised his voice and started to blame me! No reputable company that cares about their reputation does things like that!!

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          Talbots theft

          Talbots had an "internet service upgrade" issue this week that resulted in them charging my credit card $353.44 without ever placing an order, basically amounting to theft. I have not got a satisfactory response. Instead, I've been placed on hold for extensive periods of time, told the person who could help wasn't in, my calls dropped while placed on hold with no follow-up, etc. End result is that they have utterly failed to return the money they took and hours of my life wasted. I now have to file a claim with my bank and wait for the claim process to resolve while I am out over $350. Don't trust this company!

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            Talbots — pathetic service

            I am sick of shopping at Talbots in Bellevue Square. This last shopping experience was horrific. On my way...

            Talbots clothing and customer service

            i am a long time customer of Talbots. Today, I visited the 54th and Madison Avenue store in NY NY. I inquired about where the women's plus size department was. I was informed that the department was on one floor and clothing on sale was another floor. I went to the floor and was directed to another floor. The sales representative stated all the clothing was moved. In addition, no items were on sale. I found the women's plus size which was comprised to one quarter of the floor. I was shocked to see that the Women Plus size space was significantly reduced. In addition, i asked to use the Ladies Room and was told that it was under repair for approximately 3 months. For many years I have relied on Talbots for stylish clothing, exceptional customer services and small details which differentiates itself from other stores such as putting the receipt in a small tiny envelope. I hope you will evaluate these concerns.

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              Talbots catalog — Stop sending catalog

              On July 17, 2013, my mother, Catherine Sisson passed away. Shortly thereafter, I sent a request to stop...

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