language used by employee
[protected] S. W. wanamaker rd.
Topeka, KS 66604
[protected]
Oct. 27, 2019
Had to set and listen while employee Eric H used F...word to YELL at someone in the back. At the same time a young mother was there with 2 small children under 5 and they had to put up with this demeaning act.
It seems odd to me that you have to have a complaint of over 350 char before anything will be done. sounds like you don't care what happens in your stores!
Richard Olson
[protected]
drive thru
I ordered 4 regular soft tacos. The total came to like $9.00 and I was wondering how $1 tacos came to $9. I get to the window and ask the cashier if it's just for 4 tacos she says yes. I'm on my lunch break and have to drive to get there. I get back to work and it's the wrong thing. They gave me 4 supreme tacos and all I asked for were beef tacos. Not...
chicken power bowl
Attached is copy of receipt & pictures. Ordered 2 power bowls at drive-thru. Got home, no chicken at all. Tried calling store, no answer, then sounded like fax machine. Tried calling back & got busy signal. Tried again later & reached Crystal. I said I would take 2 replacements. Went back to store with the remains of bowl & the dried glob of beans that were...
sausage crunchwrap.. sausage burritos.. sausage quesadillas and a sausage flatbread quesadilla
Sausage Crunchwrap was folded to small that could fit in my hand food portion wasn't full filling at all.. sausage burrito was roll to small no portion of any kind.. all my quesadillas wasn't portion at all no ingredients portion right in any of them.. and the sausage flatebread quesadillas wasn't portion either I don't know what kind of food portion or...
Read full complaintphone app
Your new Android app is the worst of all the food apps I've used. I liked it better in the WEB browser. Your app jumps around to different parts of the menu instead of flowing from top to bottom. Went coupons are loaded it removes them if you pick a pickup time out of happy hour which is for drinks not food. It also doubles your order and when you correct the count it removes the free item, not the pay item. Fix the app or go back to the WEB browser order menu.
bad service
Arrived at this location at approximately 715 7:20 in the morning to find not only was the breakfast menu none of it was from dinner last night, sad at drive-through for at least five minutes before driving up to window because nobody was speaking through the speaker. Arrive to the window and had to knock on it for several more minutes just for a lady to...
Read full complaintthe place was filthy
The floors looked like they have never been cleaned. The windows are awful, and nothing has been wiped down. My husband and I went to eat supper and I have never seen it this dirty. It was hard to eat in there not knowing what the kitchen looks like. The service was fine and the food was good. Please try to clean this place up. Thank you for addressing this complaint.
Read full complaintservice
I pulled up to the order box at 3:02PM, watched all of the cars in front of me receive their orders. At 3:15 called the store to ask if they weren't taking drive thru orders and the guy just said they're busy. Cars flew past me leaving the drive thru and one even pulled up the window to complain. Now at 3:23 I'm finally ordering my "fast food" that is literally going to make me late for work. This entire experience was completely unacceptable
food/ service
I've been 4 times on my lunch break at work and every single time I went my food was either wrong and by the time i got to work I just noticed it and couldn't go back because lunch was over. Everytime a different person served me and they were all equally rude to be. Chunking my bag at me my food taste like it was made last week. This is very unacceptable. I ask for sauce and I either get 0-1 packets
Read full complainteverything
I asked for no sauce on any of the food, every single item is covered in tons of sauce, the items were not even wrapped up all the way, the sour cream and tomatoes were just in the bottom of the bag, I called over 10 times as soon as I got home and noticed all the food and no one would answer I wanted to explain this all to them, you pay $20 something dollars and it was ridiculous
Read full complaintmanager attitude - mariana
Dear All i went with my kids today for the first time in this location We have been treated so bad by the manager (Mariana) for the following reasons, She is : 1- bad attitude 2- unprofessional with customer 3- does not know the menu to answer the customer 4- she not willing to listen to customer's compliment 5- arrogant 6- no manners to be in restaurant...
Read full complainttaking orders problem
Last time I was in this store the girl taking orders was talking on her cell phone while I was trying to order. Today I go in no one at counter 5 or so in back all see me and counter and no one offers to take my order I use to eat her 3 or 4 times a week I will not be back twice is enough to be treated rudely this place has never been very customer oriented but it has gone down hill more
Read full complaintmexican pizza
On 10/22/19 visited this new location and I ordered a Mexican pizza (daughter ordered a soft taco combo). Order 203222.
It was the worst Mexican pizza I ever ate. It tasted as though it was sprayed with a chemical. After only a couple bites, I threw it away.
I'm requesting a refund for my order or coupon to satisfy my displeasure. To reach out to me, my email address is [protected]@gmail.com
Thank you.
Mary Ellen
service hours
I have been to this location twice at 8am and there has not been anyone in the location. Per the signage the location opens at 7am. Please advise the reason this location not being opened at 8am and even 830am. I have had to go to another fast food restaurant for my breakfast. Are you having staffing issues. Or, should the signage be corrected to your true operating hours?
Read full complaintno food and refused a refund
Taco Bell on north topeka Blvd in Topeka KS are thieves. They never gave me my food and refused to give my money back. I call corporate complaint department and was told a district manager Would call me. Never got that call. I guess taco bell would rather pay small claims court costs of $55 dollars. Plus my $7.45 refund than justrefunf my$7.45. This complaint will not resolve anything because lack of action by corporate 9n my complaint shows corporate is okay with local stores stealing from customers.
No more going to any yum brands restaurants for me.
do not use it
Today me and my mom went eat there, the food wasn't tasting that great, the place were very dirty. Floors looks like they wasn't mop for long time. Dust everywhere. Windows wasn't clean either. Bathrooms were dirty. We for sure are not going go back there. Didn't want it even touch anything. That how dirty toilet was. They were friendly. But the place were disaster very very dirty.
ordered a chicken quesadilla gave me 2 burritos I don't like
I called and talked to someone who didn't care to fix my problem I believe to have been the manager because they just handed the phone to her. She was very rude so I just hanged up. Never had a problem before. Just wanted my chicken quesadilla not 2 five layer burritos, I don't like which costed $8.74. They need better customer service. She was just not...
Read full complainttoasted cheddar chalupa
This is not a complaint about the restaurant it's all restaurants in general... So I was ok with you discontinuing the nacho fries because you would bring them back which you haven't now for quite a while and then you start selling the best ever "toasted cheddar chalupa" it doesn't get any better than that I love crispy cheese more than anything and I went every day to get one... Well I then find out it's a limited time menu item and I "freaked"... So why you do this to us is beyond humane... So please bring back both items and put them on your menu as a full time item... And a suggestion that to me is genius... A $5 box which would consist os (1) toasted cheddar chalupa, (1) doritos locos nacho taco and (1) order of nacho cheese fries... And the drink of course... Even if you charged ($6) it would be beyond awesome... Cause (it ain't easy bring cheesy) box... Also you should do a toastedcheddar breakfast wrap to... J/s... I refuse to eat at ? ? until at least the toasted cheddar chalupa comes back.
Thank you!
Kacia thompson
my nachos
okay i ordered a nacho bell grande BOX and i said it 3 times when i was speaking made it very clear i wanted the box and you guys gave me the regular nacho bell grande so that's only 1 problem then i come home and get my food and and find that you guys didn't put any sour cream on my nachos. Also you barley put any beef and refrained beans on my nachos.
Read full complaintmy whole order
Arrived at Taco Bell window to pay I greeted the person and she just stared at me didn't respond. Paid for my food, when I left and arrived at my destination I looked in my bag and she didn't provide a straw for my drink she also didn't offer sauces. But the worst part is that I ordered the chalupa combo and one was as hard a bat the other was unwrapped and...
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