Taco Bell — attempt to steal my credit card
An employee labeled Noah M on the receipt, working in the drive through, at location 3623 Plaza Way, Kennewick, Wa., 99338
I handed the woman my credit card for a 7.14 dollar charge at 3:56:06 PM, 10/19/2017.
The woman swiped my card, then took a moment and handed me my bag and told me to have a nice day (without drink, card and receipt).
Mistakes happen, so I kindly asked her for the other items, she apologized and proceed to get my drink. She then said have a nice day again, and at this point it felt uncomfortable as why I still don’t have my card. Still, it can be a long day for her, so I ask for my card and receipt.
She apologizes again, and this time, hands me my receipt, folded like my card is in between the paper, tells me to have a nice day, and closes the window.
At this point I am very uncomfortable, so I abruptly -ask for my card through the window. She comes back and apologizes again and gives me the card, sitting on the inside of the window seal. I tell her that it’s a credit card, and she replies almost in a guilty manner that she noticed.
So Immediately called the store asking for their manager. There wasn’t one. A lady who didn’t speak English that well was almost deflecting my call as if they were trying to blow this over, she gave up, handed the phone off to a worker I could talk to more clearly, and she said she will tell her manager as soon as she can. She then told me to call the 1800 number, but being pacific time, the phones are down for the day. So here I am messaging why Taco Bell has let me down again. I’ve been frauds before by drive through and this is uncalled for, especially because this situation I fell will be swept under the rug. Please help resolve this issue with me, otherwise be sure that she is probably going to do this to others in the future, if not already. I want want some sort of notice, promptly.