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T-Mobile USA

T-Mobile USA review: Terrible service and incompetent at problem resolution skills

T
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11:57 pm UTC
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I moved to another provider back in January 2026 and am still being billed by T Mobile for some random phone line that I have never used, after I paid my final bill in February 2026. I have called T Mobile multiple times only to be put on hold for 45+ minutes and told it was resolved, and then I receive another bill. They have now turned me over to collections for something that I do not owe, and are trying to ruin my credit. I assume this is because I moved to another provider and am paying less than half of what I was paying T Mobile. T Mobile is the worst company ever. Very slimy. I would never recommend them to anyone. Not even to an enemy!

Claimed loss: $60 and climbing

Desired outcome: remove the charge and never send me anything again, including a bill for something I do not owe!

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  1. T-Mobile USA Contacts

  2. T-Mobile USA phone numbers
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  3. T-Mobile USA emails
  4. T-Mobile USA address
    12920 SE 38th St., Bellevue, New York, 98006-1350, United States
  5. T-Mobile USA social media
  6. Olivia
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    Aug 03, 2026
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T-Mobile USA Category
T-Mobile USA is ranked 5 among 239 companies in the Telecommunications category