ComplaintsBoard Telecommunications T-Mobile USA Fraudulent deduction from my account and you won't give it back

T-Mobile USA review: Fraudulent deduction from my account and you won't give it back

carronne sawyer of US

Jan 08, 2026 1:51 pm UTC

Verified customer

Featured review

Nov, I visited the TMobile store in Edgewood, Md. Nothing was finalized. I told them to cancel everything when I was told the 4 lines and 4 Free Iphones were not free, and I had to pay money upfront. On 12/23/25, I noticed money was taken from my debit card. I opened a fraud claim and still have not received my money back. Please see uploaded docs.

Claimed loss: $173.87

Desired outcome: I want my money back!

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T-Mobile USA Contacts

T-Mobile USA phone numbers

611

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From T-Mobile Phone

+1 (844) 840-6518

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Customer Service

+1 (844) 428-9675

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Business

+1 (505) 998-3793

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International

+1 (877) 453-1304

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Payments

+1 (866) 965-0526

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+1 (734) 733-8020

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+1 (502) 251-9954

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T-Mobile USA emails

info@t-mobile.com

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T-Mobile USA address

12920 SE 38th St., Bellevue, New York, 98006-1350, United States

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