I had ordered a phone. It never got delivered. Instead of giving me another phone they want to conduct a 10 day investigation on something I never got. So I canceled my service with T-Mobile completely. They’re not to be trusted. Their customer service is terrible. They make it very hard for you. It’s spent all day on the telephone and I’m very stressed out. I talked to several different people at stores and on the phone. They all said something different. Now I have to worry about getting my money back.
Recommendation: Don’t play there games. They will manipulate you in to spending much more.