CB Telecommunications T-Mobile USA

T-Mobile USA review: I have to pay for their lies

Sunny808$$ of US

Jun 08, 2026 8:10 pm UTC

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My son's data was not working, as he was in school out of the country for a semester. After a long call with customer service, the woman offered me another line for free. She said it was a promotion and I only had to pay for activating the line. Well my bill went up and I noticed my son is on his old line. For 3 months I have been charged $35 for the line and customer service said the promotion was I had to have 2 new lines. i don't need a new line, but my under age son needs data in a foreign country for safety purposes. They are only willing to credit me $70 (2 months not the 3 I was charged for) because I am out of the time frame. I am on auto pay and trust that I am being billed correctly or I would have called right away. So I get lied to, to add a line for free and have to pay for it. Unbelievable! I am not asking for anything free. I was offered something free and I had to pay for it. SCAMMERS

Recommendation: Look at your bill.

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T-Mobile USA Contacts

T-Mobile USA phone numbers

611

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From T-Mobile Phone

+1 (844) 840-6518

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Customer Service

+1 (844) 428-9675

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Business

+1 (505) 998-3793

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International

+1 (877) 453-1304

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Payments

+1 (866) 965-0526

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+1 (734) 733-8020

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+1 (502) 251-9954

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T-Mobile USA emails

info@t-mobile.com

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Support

T-Mobile USA address

12920 SE 38th St., Bellevue, New York, 98006-1350, United States

T-Mobile USA social media
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Jun 09, 2026
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