CB Telecommunications T-Mobile USA Complaints #2-21

T-Mobile USA review: Phones are not "free"

lonnie d of US

Jun 29, 2026 6:13 pm UTC

Verified customer

Featured review

Switched to T Mobile believing their "free Phone" and affordable plans. I am now paying more per month than my previous company and cannot leave T Mobile till the "free phones" are fully paid off even after turning in my Google pixel 9 phones. What's free? Nothing and higher per month bill. I want to either get my traded in phones back and out of TMobile

Desired outcome: Out of the "deal" with T Mobile. These phones were never free.

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T-Mobile USA Contacts

T-Mobile USA phone numbers

611

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100%
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From T-Mobile Phone

+1 (844) 840-6518

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Customer Service

+1 (844) 428-9675

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Business

+1 (505) 998-3793

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International

+1 (877) 453-1304

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Payments

+1 (866) 965-0526

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+1 (734) 733-8020

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+1 (502) 251-9954

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More phone numbers

T-Mobile USA emails

info@t-mobile.com

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Support

T-Mobile USA address

12920 SE 38th St., Bellevue, New York, 98006-1350, United States

T-Mobile USA social media
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