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CB Banks SunTrust Banks Complaints #142-161
SunTrust Banks

SunTrust Banks review: customer service

L
Author of the review
12:54 pm UTC

This branch reopened not too long ago and boy ohhh boy, those tellers are horrible, they do not have an inch of customer service, am talking staring from the tellers to the branch manager, they don't know how to greet a potential customer, (not that I'd change my bank for this one), they don't know if I'm looking to open up an account or any other service, they don't recognize you as customer, they see you as (what do you want, because you're taking time away from me) ; wrong person for the position. Can't wait for my direct deposit to kick in so I can stop going to this branch.

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  1. SunTrust Banks Contacts

  2. SunTrust Banks phone numbers
    +1 (800) 786-8787
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    Lost or Stolen Card
    +1 (800) 382-3232
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    Online Banking, PC Banking, Bill Pay & Mobile Banking
    +1 (800) 854-8965
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    TDD
    +1 (800) 447-8994
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    Report Checking Account Fraud
    +1 (800) 443-1032
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    Loss Mitigation, Bankruptcy Filings, Real-Estate Owned & Short Sale Inquiries
    +1 (877) 596-5407
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    Credit Bureau Disputes
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  3. SunTrust Banks emails
  4. SunTrust Banks address
    1 Park Pl NE, Atlanta, Florida, 30303-2904, United States
  5. SunTrust Banks social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 27, 2026
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